6/10 Okay
Anita
Travelled with family
22 Sept 2024
My party of 4 had 2 rooms on the 3rd floor (no elevator), both were clean. We were guests during a peak convention time so all the facilities were booked and VERY overpriced. I confirmed ahead of time via phone call to the motel that we would be able to store our baggage after checking out as we were going on a boat tour prior to departing to the airport andvwould not be able to bring our baggage. Upon check-out, the manager said the storage was full and we couldn't leave our bags. After a stressful 20 minute discussion to find a resolution, we were finally able to store our bags in the laundry room. When we retrieved our bags, the manager kindly offered water for our trip to the airport. My recommendation is to ask for a confirmation email if you have any special requests/requirements.
Anita
Stayed 1 night in Sep 2024