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The Westin San Jose

4.0 star property

Photo gallery for The Westin San Jose

Lobby
View from property
Lobby sitting area
View from property
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
302 South Market Street, San Jose, CA, 95113
  • San Jose Convention Center
    ‪1 min walk‬
  • CSU San Jose State University
    ‪6 min walk‬
  • SAP Center at San Jose
    ‪17 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area

Four Points by Sheraton San Jose Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1008)
The price is NZ$328
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Four Points by Sheraton San Jose Downtown

About the area

San Jose

With a stay at The Westin San Jose, you'll be centrally located in San Jose, steps from San Jose Convention Center and 6 minutes by foot from CSU San Jose State University. .This hotel is 4.8 mi (7.8 km) from Santana Row Shopping Center and 9 mi (14.5 km) from Levi's Stadium.

What's nearby

  • San Jose Convention Center - 1 min walk - 0.2 km
  • San Jose Civic Auditorium - 2 min walk - 0.2 km
  • CSU San Jose State University - 6 min walk - 0.6 km
  • San Pedro Square - 9 min walk - 0.8 km
  • SAP Center at San Jose - 17 min walk - 1.5 km

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬2 min walk
  • ‪Corner Market Kitchen - ‬1 min walk
  • ‪SoFA Market - ‬3 min walk

About this property

The Westin San Jose

Hotel with a 24-hour fitness center, steps from San Jose Convention Center
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 171 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a satisfying meal at Il Fornaio serving guests of The Westin San Jose. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has 8849 square feet (822 square meters) of space consisting of conference space and 7 meeting rooms. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-30.00 for adults and USD 10.00-30.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8849 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1010 reviews
Rating 8 - Good. 199 out of 1010 reviews
Rating 6 - Okay. 99 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 55 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Delia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, hotel staff was friendly and welcoming. Room was clean and quiet. However i noticed the room next to mine ordered room service and the dishes sat there for 2 days.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located close to Good eats and shopping. Staff is very helpful and go above and beyond. A short trip but definitely a great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Play The Note E
Nice place, close to symphony for my performances.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, would stay again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ira Yenny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good as advertised
Stayed 1 night in Oct 2024

8/10 Good

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Raphael

Stayed 1 night in Nov 2024

10/10 Excellent

Aurora

Stayed 1 night in Nov 2024

10/10 Excellent

Pepe

Liked: Cleanliness, property conditions & facilities
Great option
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked for us and met expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of it was great easy walking to SAP center
Stayed 1 night in Nov 2024

4/10 Poor

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

10/10 Excellent

dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Oct 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Esmeralda

Stayed 1 night in Oct 2024

8/10 Good

Margaret Joy

Stayed 3 nights in Oct 2024

10/10 Excellent

richard k., South Pasadena

Liked: Cleanliness, staff & service
I was not able to connect to the free wifi and too tired to go to the lobby and get help. They could not help me over the phone.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Not the best experience
Unfortunately, it wasn’t the best experience I’ve had traveling . The 1st room had a really loud noise coming from the wall and my safe was broken . The second room they put me in. I had no cold water. The rooms are extremely small at this hotel! When they moved me to another room, the gentleman who brought me up the key didn’t help me at with my four pieces of luggage - I wheeled all of it by myself.
Stayed 1 night in Nov 2024

6/10 Okay

Ramona

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Well built hotel, rooms are nice and clean. No parking. Hidden fees, lots of it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the st Claire
Stayed 1 night in Nov 2024

10/10 Excellent

ANGIE

Stayed 1 night in Oct 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern elegant look from light fixtures and furniture. Easy check in and out and staff friendly
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Liked: Staff & service, amenities
All good
Stayed 1 night in Nov 2024