2/10 Terrible
Becky
Travelled with family
23 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst and dirty hotel experience ever! If I could upload the photos you could see for self. I will be putting a review on google and if allowed, you can see the photos there. I paid $250 to stay one night 8/17/24 for soccer tournament at Cal poly. This booking was booked with many days in advanced. The beds had body fluids all over! The sink, faucet and bathroom floor had yellow/brown build up. As for the beds, I'm talking about urine stains, blood looking stains, other brown stains and one pubic hair. One of the queen matress cover had urine all over and a huge brown/yellow stain running down the bed. I called the front desk manager to the room. While I showed all the stains, he had the audacity to pretent he didn't see it all! I would of been ok if he just replaced the peed covers
Very nicely I asked for clean sheets . I wanted that nasty cover replaced with a clean one. He said he would just bring more sheets to stack
up on top of the dirty one. Well in deed that was all he did, unbelievable! This was at 8 pm and we were all tired to go look for a last minute hotel. We had to be up by 7 am so we stayed. Everything was unsanitary in room 205. Even the white doors had brown hand stains all over and dust collected on top of the frames We have stayed in many hotels before and this is by fast the worst experience.
Becky
Stayed 1 night in Aug 2024