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Best Western Inn

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Inn

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪15 min walk‬
  • Mission Santa Cruz
    ‪19 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

With a stay at Best Western Inn in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 0.1 mi (0.2 km) from Ocean Street and 0.8 mi (1.3 km) from Pacific Avenue.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 15 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk

About this property

Best Western Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Inn offers 28 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 963 reviews" "
Rating 8 - Good. 341 out of 963 reviews" "
Rating 6 - Okay. 187 out of 963 reviews" "
Rating 4 - Poor. 55 out of 963 reviews" "
Rating 2 - Terrible. 49 out of 963 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isaiah

Travelled with family, Travelled with partner
Liked: Staff & service
This place was average but for the price not that great; thought I’d pay a little more to get a nicer hotel but it was relatively average. The area of Santa Cruz is full of homeless people and becoming the next San Francisco. The walls are quite thin and the beds are super stiff and uncomfortable. Front desk was alright as they were training someone new. And if this property is full then good luck because there’s hardly any parking. That’s why their policy is one car per room. Other than that it was relatively average like I said. So don’t set your bar high coming here like I did. Because the pictures don’t paint the picture of reality.
Stayed 1 night in Oct 2024

6/10 Okay

Jim, WALNUT CREEK

Stayed 1 night in Sep 2024

2/10 Terrible

Ramin, Austin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at the Best Western Inn. The bed sheets were dirty when we checked in, and when I asked the concierge to replace them, they handed me new sheets and expected me to change them myself! This was incredibly unprofessional and unacceptable. The breakfast was also underwhelming—very basic with limited options, nothing special at all. The location was okay, but don’t expect good service at this hotel. Overall, not worth the stay, and I wouldn’t recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Stayed 3 nights in Sep 2024

10/10 Excellent

Mayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to FWY. 2 left hand turns and on the 101South
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright, for a MOTEL, this is pretty good. I say this because we had no idea we booked a motel, so we tried to not to let our mistake affect our overall expectations of this place. We were safe, a roof was over our heads, the breakfast was good, and the walking distance wasn’t far from parking lot to room door. However, it was very loud in the mornings when staff or guests would walk by our front door, which was on the first floor and close to the gym. Also, we could hear the guests walking in the room above us but I’m assuming that’s normal for motels, or maybe these guests stomp more than the average Joe? Wasn’t a fan of the shower head, either, as it sprayed everywhere and I had just gotten a tattoo on my ankle and would’ve preferred a less messy spray to not agitate it. On the plus side, when I needed things, the staff provided them promptly and were friendly/helpful. The breakfast was delicious and overall it was a decent stay. Like I said, for a motel, this is a good choice.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

catharine

Business traveller
Disliked: Cleanliness, amenities
It was loud. The front desk person was awesome and sweet and helpful though!
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Liked: Amenities
Was clean
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Travelled with family, Business traveller
Pro’s: staff nice and helpful, inside room clean and updated. Beds and pillows comfortable. With windows closed moderately quiet. Con’s: price gauging because of near by university welcome week, 400.00 a night ! Location on a corner with a signal and massive traffic, ambulance sirens, honking Our view was homeless people begging for money. The towels were worn and mismatched. Internet service down the entire 2.5 days we were there. Breakfast was disappointing. This place felt like an over priced motel. Only if you could get a ridiculously low rate would I consider staying there. I personally willl never consider staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Friendly staff, clean rooms
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities
Overall stay was okay. I arrived to check-in too early. When i wanted to use the lobby bathroom staff was using it and took too long. With the room bathroom and other areas needed detail cleaning. It must be deep clean every time.
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with family
Location good
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our check in late, Cruz the evening clerk was wonderful and very helpful. Thank you so very much for your kindness. The Lovelys
Stayed 1 night in Sep 2024

8/10 Good

Kasama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nicole

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Travel for work
Easy parking, and staff was nice. You. Could hear every person that is staying I. The complex. Walls and door are thin, you can hear all the cars on the street. Bathroom outdated and room key kept deactivating. Overall decent stay. Not worth money they charge.
Stayed 2 nights in Aug 2024

10/10 Excellent

marco

Stayed 1 night in Aug 2024

8/10 Good

Joe

Travelled with family
Liked: Staff & service
Stay was fine
Stay was fine, just not the cleanest. Seems like maybe shortstaffed, not necessarily due to the efficiency of housekeeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just a get-away for the weekeend
it was good, we stay here often.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adiel Gerson, Novato

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Inconvenient and noisy
Stayed 2 nights in Jul 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and parking was abundant.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with partner
Disliked: Amenities
Bathroom fan was loud and needed to be replaced. TV had two remote controls which was confusing to get service. Tiny breakfast area dealing equally annoyed travelers having to navigate such a tiny space for an entire motel.
Stayed 1 night in Jul 2024