Hotel Paradox, Autograph Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Front of property - evening/night
Hypo-allergenic bedding, down duvets, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    3 min walk
  • Pacific Avenue
    7 min walk
  • Santa Cruz Beach Boardwalk
    19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Santa Cruz

In the heart of Santa Cruz, Hotel Paradox, Autograph Collection is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 2.3 mi (3.7 km) from Monterey Bay and 3.1 mi (4.9 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 3 min walk - 0.3 km
  • Pacific Avenue - 7 min walk - 0.6 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.6 km
  • Santa Cruz Wharf - 3 min drive - 2.1 km
  • Mystery Spot - 8 min drive - 5.8 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Abbott Square Market - ‬7 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with a 24-hour fitness center, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2020.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Solaire Restaurant + Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Santa Cruz? This hotel has 4934 square feet (458 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 30 per day)
  • Valet parking on site (USD 30.00 per day)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 8-21 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4934 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – August 2020
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1004 reviews" "
Rating 8 - Good. 204 out of 1004 reviews" "
Rating 6 - Okay. 118 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 55 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

olga

Nice hotel but not satisfied with the service
the hotel was pet friendly which is a plus since we were traveling with our dogs, but the service was minimal. The room wasn’t done cleaning by 4pm.
Stayed 3 nights in Jul 2024

6/10 Okay

RICKY

Liked: Property conditions & facilities, room comfort
Pictures of rooms can be a little misleading…no balconies
Stayed 2 nights in Aug 2024

4/10 Poor

Gareth

Liked: Cleanliness, property conditions & facilities
Nice hotel, bad sleep.
The hotel is nice, but the sound of the lifts all night was bad. With two children it was a nightmare. The staff give us a refund as they knew it was a problem which they have every night!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay, nice room and pool area for family. Only complaint was a bad odor that seemed to be wafting into the room from the bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Gina

Travelled with family and small children
A good visit, we enjoyed the pool and the beds were comfortable however our bathroom was falling apart and needed some renovations. Felt expensive for the quality of the room. Location was decent but not walkable to boardwalk with small kids. Restaurant staff very nice and we enjoyed the food by the pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
We were here at what is probably the busiest time of year, but the pool was packed, crowded, and noisy from 8am to 10pm. I could still hear kids running around noisily past 10:30pm. Rooms were not sound-proof. We were only here for one night while doing college tours, so it did not feel worth the price. I paid extra to get a hotel with a pool but it was so packed when we arrived that we never used it.
Stayed 1 night in Aug 2024

10/10 Excellent

Derrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Staff was great.
Stayed 3 nights in Aug 2024

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't been back to this hotel since the pandemic, but it was still a fun and cool place. I could see more wear and tear in the rooms, more than 5 years ago when I was last there, but the staff was young and helpful and the overall vibe was great
Stayed 3 nights in Aug 2024

6/10 Okay

LISA

Lobby was inviting. Rooms a little small.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed lounging by the pool!
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how pet friendly this property is! Our pooch joined us in our room, but also at the pool and restaurant. We also loved our meals at the hotel restaurant, both the indoor/poolside ambiance and delicious food and drinks!!
Stayed 1 night in Aug 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities
Nice place.
Stayed 3 nights in Jul 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JOSEPH

Stayed 1 night in Jul 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pictures of the rooms were somewhat deceptive, but the pool and amenities were fun. Beds were comfortable and the bathroom and shower were great. Downside was the restaurant, the food was only ok -- the staff just ignored us when we tried to order. Great location in downtown Santa Cruz.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that my experience was amazing because of the high level of attention from every single staff member . The focus on customer service from the moment we arrived through the entire stay was top notch . Every single employee was pleasant and accommodating. And the food was off the hook ! I will stay there again . No doubt ! Best experience I have had since pre pandemic ! Thank you all !
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised when I arrived to the hotel and first walked into the lobby. The lobby and restaurant area was very nicely done and inviting. The staff member that checked us in was very friendly and helpful. We ended up having a slight issue with our reservation but the staff member more than took care of us and made it right. The room was good although there were some damaged areas that hadn’t been repaired. Someone prior to us pulled the toilet paper holder out of the wall and there was a large gap between the tile and where the water filler for the bathtub was. This did not effect our stay but was noticeable. We had breakfast at the restaurant the next morning and it was delicious. The options were excellent and the taste was to die for. Overall we had a great stay and would definitely recommend this hotel to anyone else loooijg.
Stayed 1 night in Jul 2024