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Quality Inn Santa Cruz

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Santa Cruz

Lobby
Exterior
Seasonal outdoor pool
Property amenity
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
1101 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    10 min walk
  • Santa Cruz Beach Boardwalk
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    41 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$152
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includes taxes & fees
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About the area

Santa Cruz

With a stay at Quality Inn Santa Cruz in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 3.1 mi (5 km) from Mystery Spot and 5.1 mi (8.2 km) from Capitola Beach.

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 10 min walk - 0.9 km
  • Santa Cruz Wharf - 3 min drive - 2.7 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.2 km
  • Mystery Spot - 7 min drive - 5.1 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬1 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk

About this property

Quality Inn Santa Cruz

Pet-friendly hotel with free breakfast connected to a shopping center in Santa Cruz
Quality Inn Santa Cruz offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – May 2023
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per night

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Quality Inn Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 268 out of 989 reviews" "
Rating 8 - Good. 378 out of 989 reviews" "
Rating 6 - Okay. 186 out of 989 reviews" "
Rating 4 - Poor. 93 out of 989 reviews" "
Rating 2 - Terrible. 64 out of 989 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maurice

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Only thing good was that property is a few minutes drive to boardwalk.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service
The breakfast was very marginal - coffee poor choices of food very limited.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeff

Stayed 4 nights in Aug 2024

8/10 Good

Juan

Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Checked in later in the evening and was told there was no room available due to it not being cleaned. Had to wait for housekeeping to clean a room to begin our stay.
Stayed 1 night in Jul 2024

8/10 Good

Tanja and Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient breakfast room. Super nice staff. Clean room with good beds.
Stayed 1 night in Aug 2024

8/10 Good

Rosa Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appearance
We weren’t sure we wanted to stay here from the look of the outside of the hotel. However, when we saw the room inside, we decided that it was clean and spacious. The man who checked us in was very polite and helpful.
Stayed 2 nights in Aug 2024

4/10 Poor

Phoenix

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service
Simple room but it was very clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Property was as expected for that class of motel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Chrystal

Stayed 1 night in Jul 2024

6/10 Okay

Cesar

Liked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Christy

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Bugs and cockroach
Stayed 1 night in Jul 2024

8/10 Good

Cindy

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It’s was clean and good for the night. Homeless people around the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Staff super nice & helpful. Great place to stay. Close to everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is fine if you have are planning on being out and around town. The continental breakfast was all carbs, and limited fruit. The front desk staff could improve customer service. The room was cleaned each day: that was great. They do not have an ATM. Not convenient
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie-Ann

Travelled with family
Liked: Cleanliness, staff & service
Cozy and reasonably priced hotel
Me, my husband, our two kids, and dog stayed for one night. It was reasonably priced and centrally located - the places we wanted to visit were within 10 minutes of the hotel. The person checking us in was very nice. He gave me the choice of upstairs or downstairs and I asked which is the safest and he gave me a good room. Now the room itself could use some work. The fridge didn't get very cold unless cranked all the way up and even then it took awhile to get to a good temperature. The AC was difficult to program and was also very loud. It also didn't cool the room down very well. Otherwise there were several areas of usual wear and tear, but nothing bad. The beds were comfortable the water pressure was sufficient. The room was spacious and I like that there was no carpet. Because the room is on a busy street we did hear a lot of traffic. There were also several vagrants who would pass or walk by, but none of them hung around that I saw.
Stayed 1 night in Jul 2024

4/10 Poor

Pamela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is run down. Grounds were unkempt. Residents in the hotel on the floor below me left garbage and cigarette butts everywhere. Felt very unsafe won't be back.
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy but a decent place to stay
A good choice at a good price. Be aware there are no elevators and some rooms are on the 3rd floor. Breakfast is decent for an affordable hotel, the usual toast, cereal, yogurt, waffles, bananas, coffee. The only thing is the 8am start is a bit late, better if breakfast was available by 7am.
Stayed 4 nights in Jun 2024