8/10 Good
R Scott K.
30 Aug 2024
Liked: Cleanliness
Overall We Enjoyed Our Stay, But...
However a few things that could have been improved upon...
Start with arrival...we followed directions to the property just fine, 11 Beachside Dr. This is the address of the property, but also there is a bldg 11 that you come to almost immediately and we were to stay in building 5. now we figured it out fairly quickly when we couldn't find our unit in building 11, but we also called the "help" number and they had no idea why our unit wasn't in building 11 and told us they would research it by calling someone else and would call us back. this took quite a while, in the meantime we were sitting in a hot parking lot waiting. after a bit we decided to drive around the complex where we found building 5 and our unit (code worked on the door) so we were finally good to go. The phone call (without a resolution I might add) came several minutes AFTER we had already unloaded and set up.
The unit was nice, not quite as clean as it should have been and no pillowcases for the extra pillows that were provided, but overall acceptable. Also, we found the master bed to be quite uncomfortable, but understand that bed comfort is an individual taste. Also, the front left burner of the stove seemed to not be working.
We don't want to sound like we are just complaining. We really enjoyed our stay, but these things need to be said for an Honest review.
R Scott K.
Stayed 4 nights in Aug 2024