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The Resort @ Dolphin Heads

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Property entrance
Flat-screen TV, DVD player
Ocean View Suite
Ocean View Suite

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Eimeo Beach
    3 min drive
  • Northern Beaches Bowls Club
    6 min drive
  • Northern Beaches Central Shopping Centre
    6 min drive
  • Mackay, QLD (MKY)
    24 min drive

Room options

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View

Economy Studio, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Mackay Resort Motel
Pool
Kids pool
Parking included
Free WiFi
4.5 out of 5, Wonderful, (895)
Mackay Resort Motel

About the area

Mackay

With a stay at The Resort @ Dolphin Heads in Mackay (Dolphin Heads), you'll be within a 5-minute drive of Eimeo Beach and Blacks Beach Park. .This beach hotel is 2.8 mi (4.5 km) from Eimeo Road State School and 3.3 mi (5.3 km) from Northern Beaches Central Shopping Centre.

What's nearby

  • Eimeo Beach - 3 min drive - 2.5 km
  • Northern Beaches Bowls Club - 6 min drive - 5.6 km
  • Bucasia Beach - 8 min drive - 7.5 km
  • Mackay Base Hospital - 18 min drive - 17.5 km
  • Mackay Marina Village & Shipyard - 21 min drive - 18.7 km

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 24 min drive

Restaurants

  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪Andergrove Tavern - ‬14 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Deck Steakhouse - ‬21 min drive
  • ‪Debbie's Seafood - ‬17 min drive

About this property

The Resort @ Dolphin Heads

Beachside hotel to enjoy 3 outdoor swimming pools and white sand beach
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. Flat-screen televisions with digital programming are available for your entertainment, and DVD players are also provided. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.
Satisfy your appetite with seafood at Salt Restaurant/Bar, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. Planning an event in Mackay? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: AUD 5-22 for adults and AUD 8-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Access to nearby health club
  • Beach volleyball
  • Children's pool
  • Playground
  • Private picnics
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Laundry facilities
  • Microwave
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre (2153 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 30.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 3830574

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 442 reviews" "
Rating 8 - Good. 179 out of 442 reviews" "
Rating 6 - Okay. 93 out of 442 reviews" "
Rating 4 - Poor. 50 out of 442 reviews" "
Rating 2 - Terrible. 16 out of 442 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset. No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
Stayed 5 nights in Jul 2024

8/10 Good

Brad

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, location and food!!! The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed). Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon. Also special mention to the staff, They were amazing, Very friendly and helpful!
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was wonderfull
Stayed 1 night in Jul 2024

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding views over the southern Whitsunday islands
Stayed 4 nights in Jun 2024

6/10 Okay

Alison

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wendy

Travelled with partner
Liked: Staff & service
Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a balcony room overlooking the water, truly beautiful location. The room was good, fairly well maintained, clean and a pleasant place to be, especially for the rate.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a upgrade to a ground floor room with ocean frontage. Absolutely stoked. The beach & ocean view from the front of the propery was first class.
Stayed 2 nights in May 2024

10/10 Excellent

Ayla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed in a newly renovated room, which was gorgeous, and very comfortable. Our view was probably the least exciting, but that wasn't very important to us. We had several family members in other rooms, however, with gorgeous views right out onto the beachfront.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet and serenity of our stay so much so that we are going back!
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good wow Possums at nights
Stayed 3 nights in May 2024

2/10 Terrible

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very tied, leaking basin taps , leaking shower , the electrical panel outside the room had a 75db sound coming from it in our room, it lasted from 9pm to 4:30am the staff could do nothing to help , was the worst night in a hotel we have ever had , the restaurant and meal was ok
Stayed 1 night in Apr 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities
Great view. Tired rooms and building
Stayed 2 nights in Apr 2024

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at Dolphin Heads Resort. The pool was amazing, the restaurant menu was extensive, food was delicious, the grounds were nice and everything within the resort is close by. Yes, the rooms are aging but we knew this before arrival. The room still had everything we needed and was clean. The beach infront of DH is all rocks but Eimeo Beach was just a few mins drive away and was stunning. It had a coffee/food van every week day, lifeguards, toilet facilities, shady areas and a park. If I am to make a suggestion to Dolphin Heads, it would be to add some more seats around the pool.
Stayed 3 nights in Apr 2024

8/10 Good

Bronwyn

Travelled with partner, Travelled with group
Liked! Views are Amazing, pool is Beautiful, but could have alot mor seating or sunbeds! Rooms are comfortable! Dislikes! No Breakfast, poor management or not enough staff at restaurant/ bar, server mould smell entering my room & bathroom vent was overloaded with dust so ventilation fan didn't work! Cheap appliances, need more activities, shops walking distance!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 3 nights in Mar 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nobody to greet us at all since we arrived after 4pm. When we called we were told that our room was left unlocked and to go on in. The bathroom smelled of sewer. The beds were very uncomfortable and we suspect there were bedbugs. We also had a cockroach visitor. It appeared that there had been an attempt to clean the place but it is very run down and needs a lot of work.
Stayed 1 night in Mar 2024

6/10 Okay

Roslyn

Liked: Cleanliness
Disappointing. There was no room service and the bed mattress was cheap and nasty.
Stayed 1 night in Mar 2024

6/10 Okay

Christian Otto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Brilliant bar and dinner service, receptionist(female) friendly and tried to bechelpfull. Didnt get room booked with QS bed and couch instead just QS bed with stuff from previous occupent still in cupboard and freezer. Balcony furniture very flaky, opening the balcony difficult due to missing bearings , room requires decent cleaning. No access to beach but decent pool with just 4 lounges. And on departure day whilst getting ready electricity was switched off without warning...and no one cared. A run down joint.
Leg of table just as an example
Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, serene property and location with awesome helpful management. A absolute pleasure staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful and friendly.
Stayed 1 night in Mar 2024