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I had to make a last minute change to my reservation, and Dave- one of the managers- was beyond helpful and kind, even though it was my fault I had to change the reservation. The hotel is a convenient walk to the Brook Street pier, where many of the tours pick up, or the tours will also pick up just around the corner from the hotel on Harrington Street. If you need to take a bus to Launceston, the Kinetic Bus stop is just 2-3 blocks walk. I would definitely recommend this hotel to friends and family.

Amazing check-in and staff

was great

Central with many restaurants within a 5 min walk. Underground secure parking (for a fee).

Excellent customer service, will definitely come back.

Had a lovely fast time there for my sons graduation , will come back again . Thankyou for the upgrade also made our 4 nights a joy . Thankyou again .