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W Singapore - Sentosa Cove (Newly Renovated)

5.0 star property

Photo gallery for W Singapore - Sentosa Cove (Newly Renovated)

Outdoor pool, free pool cabanas, pool loungers
Penthouse, 1 Bedroom Presidential Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool | Bathroom
View from property
Penthouse, 1 Bedroom Presidential Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

View map
21 Ocean Way, Singapore, 098374
  • Place, Quayside Isle
    ‪1 min walk‬
  • Place, Sentosa Golf Club
    ‪4 min drive‬
  • Place, Palawan Beach
    ‪4 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪37 min drive‬

Room options

View all photos for Wonderful Room, 1 Super King Bed, Island View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Wonderful Room, 1 Super King Bed, Island View

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, 2 Queen Beds, Island View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Wonderful Room, 2 Queen Beds, Island View

8.8 out of 10
Excellent
(18 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Guest Room, 1 Super King Bed, Balcony, Marina View

Premier Guest Room, 1 Super King Bed, Balcony, Marina View

Premier Guest Room, 1 Super King Bed, Balcony, Marina View

9.6 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Guest Room, 2 Queen Beds, Balcony, Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Guest Room, 2 Queen Beds, Balcony, Marina View

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 1 Super King Bed, Balcony, Pool View

Fabulous Room, 1 Super King Bed, Balcony, Pool View

Fabulous Room, 1 Super King Bed, Balcony, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, 2 Queen Beds, Balcony, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Fabulous Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Away Room, 1 Super King Bed, Outdoor Plunge Pool, Terrace

Away Room, 1 Super King Bed, Outdoor Plunge Pool, Terrace

Away Room, 1 Super King Bed, Outdoor Plunge Pool, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for W suite, 1 Bedroom Suite, 1 Super king Bed, Balcony

W suite, 1 Bedroom Suite, 1 Super king Bed, Balcony | Living room

W suite, 1 Bedroom Suite, 1 Super king Bed, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 81 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Escape Suite, 1 Bedroom Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool

Escape Suite, 1 Bedroom Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool

Escape Suite, 1 Bedroom Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool

8.0 out of 10
Very good
(2 reviews)
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme Suite, 1 Bedroom Suite, 1 Super King Bed, Pool View, Balcony, Top Floor, Private Pool

Supreme Suite, 1 Bedroom Suite, 1 Super King Bed, Pool View, Balcony, Top Floor, Private Pool | Living room

Supreme Suite, 1 Bedroom Suite, 1 Super King Bed, Pool View, Balcony, Top Floor, Private Pool

8.0 out of 10
Very good
(1 review)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Away Suite, 1 Bedroom Suite, 1 Super King Bed, Terrace, Private Outdoor Pool

Away Suite, 1 Bedroom Suite, 1 Super King Bed, Terrace, Private Outdoor Pool

Away Suite, 1 Bedroom Suite, 1 Super King Bed, Terrace, Private Outdoor Pool

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom Presidential Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool

Penthouse, 1 Bedroom Presidential Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool | Living room

Penthouse, 1 Bedroom Presidential Suite, 1 Super King Bed, Balcony, Top Floor, Private Outdoor Pool

  • 195 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Guest Room, Island View, Sofabed, 1 Super King Bed

Deluxe Guest Room, Island View, Sofabed, 1 Super King Bed

Deluxe Guest Room, Island View, Sofabed, 1 Super King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Guest Room, Island View, 2 Queen Beds

Deluxe Guest Room, Island View, 2 Queen Beds

Deluxe Guest Room, Island View, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Deluxe Guest Room, Pool View, Sofabed, 1 Super King Bed, Balcony

Premier Deluxe Guest Room, Pool View, Sofabed, 1 Super King Bed, Balcony

Premier Deluxe Guest Room, Pool View, Sofabed, 1 Super King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Deluxe Guest Room, Pool View, 2 Queen Beds, Balcony

Premier Deluxe Guest Room, Pool View, 2 Queen Beds, Balcony

Premier Deluxe Guest Room, Pool View, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Singapore

With a stay at W Singapore - Sentosa Cove (Newly Renovated) in Singapore (Sentosa Island), you'll be steps from Quayside Isle and a 4-minute drive from Sentosa Golf Club. .This family-friendly hotel is 2.2 mi (3.5 km) from Resort World Sentosa Casino and 2.3 mi (3.7 km) from Adventure Cove Waterpark.

What's nearby

  • Quayside Isle - 1 min walk - 0.1 km
  • Sentosa Golf Club - 4 min drive - 2.3 km
  • Palawan Beach - 4 min drive - 2.3 km
  • Tanjong Beach - 4 min drive - 2.3 km
  • Universal Studios Singapore - 6 min drive - 3.8 km

Getting around

  • Imbiah Station - 6 min drive
  • JB Sentral - 34 min drive
  • Singapore Changi Airport (SIN) - 34 min drive

Restaurants

  • ‪Latitude Bistro - ‬9 min walk
  • ‪Woobar - ‬1 min walk
  • ‪Table by Little Farms - ‬6 min walk
  • ‪Wok°15 Kitchen - ‬9 min walk
  • ‪Tanjong Beach Club - ‬6 min drive

About this property

W Singapore - Sentosa Cove (Newly Renovated)

Boardwalk/promenade hotel with 4 restaurants and a marina
W Singapore - Sentosa Cove (Newly Renovated) offers 240 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 65-inch LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A marina and a 24-hour health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 240 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a waterslide. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Modern European cuisine at SKIRT, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Singapore? This hotel has 11817 square feet (1098 square meters) of space consisting of a conference center and 8 meeting rooms. A bus station shuttle is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
SKIRT - This steakhouse specializes in Modern European cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The kitchen table - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
WOOBAR - Overlooking the pool and garden, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
WET Deck - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
W Lounge - This café specializes in international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at W Singapore - Sentosa Cove (Newly Renovated) are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Free beach shuttle
  • Free bus station shuttle
  • Free casino shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (SGD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 65.95 for adults and SGD 32.97 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • SKIRT
  • the kitchen table
  • W Lounge
  • WET Deck
  • WOOBAR

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (11,817 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Braille/raised signage
  • Handrails in stairways
  • Lift (156 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must present a printed copy of their booking confirmation for island admission via Sentosa Gantry.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 72.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 65.95 for adults and SGD 32.97 for children
  • Covered valet parking fee: SGD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 72.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Singapore Sentosa Cove
W Cove
W Cove Hotel
W Cove Hotel Singapore Sentosa
W Singapore Sentosa
W Singapore Sentosa Cove
W Singapore Sentosa Cove Hotel
Sentosa Cove Hotel
Sentosa Cove

Reviews

W Singapore - Sentosa Cove (Newly Renovated) Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 727 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

10/10 Excellent

Stephanie

Stayed 2 nights in Sep 2025

6/10 Okay

laura

Liked: Cleanliness, staff & service
I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel - clean, friendly, great pool.

This is the best hotel we have stayed in. We were here for five nights in a marina view room with a balcony. The pool is fantastic. The staff were all amazing and could not have been more helpful and accommodating. Special items (egg free) were made for our daughter at breakfast which she was thrilled about. Dinner at skirt was delicious.
Stayed 5 nights in Aug 2025

6/10 Okay

Joanne

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at W Sentosa several times now. Great retreat for those who want to be slightly away from the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Satoshi

Stayed 3 nights in Aug 2025

10/10 Excellent

Eva Hiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Wing Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is superb
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Stayed 1 night in Jul 2025

10/10 Excellent

Gegham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Nice and forthcoming staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher John Mordeno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Araxi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay - ask for a newly renovated room

Great hotel, but ensure you request a newly renovated room.
Stayed 2 nights in Jul 2025

10/10 Excellent

CHEK MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shi You

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, quiet. Quite conventional by good hotel standards. Could afford to be more innovative in use of space, large swathes of spaces in the hotel grounds underulitised.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely room,lovely view ,great staff and restaurants.Whether lying around the pool or checking out the many sites in Sentosa and Singapore 9 days was not enough.
Stayed 9 nights in May 2025

10/10 Excellent

Catherine

Stayed 2 nights in May 2025

10/10 Excellent

Ryoma

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, newly renovated hotel room (Pool view). Well received Sat BBQ dinner at Kitchen Table. Needs improvement: Pls provide the correct QR code for complimentary Sentosa entry - The one provided by Expedia / W hotel is incorrect, leading to guest paying S$6 at the Sentosa gantry. (Subsequently, issue resolved with Loyalty Manager upon feedback).
Stayed 1 night in May 2025

8/10 Good

Wong

Travelled with family
Liked: Staff & service

the room needs to add a scale for weighing...

Stayed 2 nights in May 2025

10/10 Excellent

SEBASTIAN

Stayed 4 nights in Apr 2025

6/10 Okay

ji young

Stayed 1 night in Apr 2025