2/10 Terrible
Megan
Travelled with family and small children
20 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a less than pleasant experience staying at this hotel for two nights this weekend. The staff we interacted with were friendly and able to assist, but the property in general was absolutely disgusting. It is very ran down, outdated, and overall not clean whatsoever. There was scaffolding set up in the dining area, with no regard for safety as there were extra pieces standing in the corner. The carpet in all the common areas was incredibly stained, especially near the elevators. Once up to our room, I noticed how tiny the room was and how appalling the condition was. The bathroom stood out as the most disgusting, with moldy caulk at the base of the tub, door trim with no paint, mismatched and loose outlets and tarnished faucets. Like the common areas, the carpet in our room was so stained and filthy, as well as the desk chair. Just completely covered in stains! The faux wood cabinetry throughout our room was beat up and peeling. The bedspreads had small stains throughout, and the curtains were missing a section of track which forced us to leave the curtains open at all times. The tv also would not work. The area this hotel is in would be considered rough to most folks. I chose not to bring any issues to management, as I truly did not want to deal with changing hotels and I paid in full when I checked in, so my hopes for a remedy were not hopeful. I would not recommend this hotel, and I certainly hope it is remodeled asap.
Megan
Stayed 2 nights in Jan 2025