Book Bilbrough hotels

Amazing hotel with really helpful staff.

The hotel was amazing, was clean and refreshing. Staff were friendly and compensating. Only thing that let the room down was an annoying creaking noise coming from the ceiling. We informed Dean who was very understanding of the situation with amazing customer service. we will be back

Could do with new nets. Needs usb ports.

Very pleased hotel

Stayed here regularly over the last five years and this has been the best one. Lovely staff just a more positive vibe in general from the place.

Loved the hotel, welcomed by very personable and kind doormen who were so friendly and attentive throughout our whole stay. The room was lovely and very spacious! Pool was busy but still nice! The location was also great, which a short walk over the river into the centre of York and the hotel was a perfect get away from the busy streets after a day walking around. Only negatives would be the foyer and welcome - it was very busy and queues up to the door! There needed to be a more efficient system to show us the additional check in room next door! Also our room backed onto the delivery entry to the hotel so we were woken at 6:45am by lorries and loud noise! This being said we would definitely return and thanks for a lovely stay!