Crystalbrook Vincent

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Nature Wall | Garden view
City view from property
River | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    1 min walk
  • Stanley
    1 min walk
  • Brisbane Fortitude Valley Station
    11 min walk
  • Brisbane, QLD (BNE)
    23 min drive

Room options

Promenade Master

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

River Master

  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

River Master Balcony

  • 70 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Nature Wall

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Promenade

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

River

  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brisbane

With a stay at Crystalbrook Vincent in Brisbane (Brisbane Central Business District), you'll be steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds. .This luxury hotel is 1.3 mi (2 km) from Roma Street Parkland and 1.4 mi (2.3 km) from Royal Brisbane & Women's Hospital.

What's nearby

  • Howard Smith Wharves - 1 min walk
  • Brisbane Showgrounds - 20 min walk
  • Roma Street Parkland - 3 min drive
  • Royal Brisbane & Women's Hospital - 3 min drive
  • XXXX Brewery - 5 min drive

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Felons Barrel Hall - ‬3 min walk
  • ‪Felons Brewing Co - ‬1 min walk
  • ‪Stanley - ‬1 min walk
  • ‪Pallet Cafe - ‬3 min walk
  • ‪Pig 'N' Whistle Brunswick Street - ‬6 min walk

About this property

Crystalbrook Vincent

Luxury Brisbane hotel connected to a shopping center, steps from Howard Smith Wharves
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 166 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Italian cuisine at Polpetta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 425 square feet (39 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 3 ft (AUD 40 per night); discounts available; booking required

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 15-38 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Polpetta
  • Fiume Rooftop Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Free bike hire
  • Outdoor pool

Family friendly

  • Art supplies
  • Fence around the pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (425 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Nearby parking fee: AUD 40 per night (3 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 574 reviews" "
Rating 8 - Good. 103 out of 574 reviews" "
Rating 6 - Okay. 36 out of 574 reviews" "
Rating 4 - Poor. 19 out of 574 reviews" "
Rating 2 - Terrible. 12 out of 574 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Don’t stay here if you value your sleep. Could hear everyone coming and going from there rooms all the way from the other end of the floor all night and all morning, it’s as if the worlds heaviest and hard to open solid room door was made of flyscreen. Perfume in the lobby is overpowering. Bedside powerpoints were for display purposes only, couldn’t charge a phone. Other than that, it looks new and modern and clean and the view is great. Wouldn’t stay here again though.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time visiting Australia & they definitely made an impression & my river view suit was amazing & the view at night & during the day was just breathtaking.. I will 100 percent be back, all the way from Los Angeles, CA in the United States & I will be recommending this hotel to anyone visiting the Brisbane area
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Stayed 3 nights in Aug 2024

8/10 Good

Eloise

Travelled with partner
Liked: Cleanliness
Beautiful hotel, great location Tiny pool area (wouldn’t like to stay in summer and fight for a spot in the pool) Wouldn’t stay there again for the price
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and central location by Howard Smith wharf, close to dinging options and love music. Great for a Brisbane getaway. Friendly staff. Picturesque pool.great roof top bar 10/10 .
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara-Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dinesh

Stayed 1 night in May 2024

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Crystalbrook Vincent and would not hesitate to stay again. Our room was a great size with an amazing river and Story Bridge view. We would certainly stay again for a special occasion.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

10/10 Excellent

Lewis

Business traveller
Crystalbrook is a great hotel, with great service and located amongst top restaurants
Stayed 1 night in Aug 2024

8/10 Good

Rubens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

tod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to Brisbane Hotel
Very happy to get the same room as last stay. Great size and comfort. Awesome staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Gionni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless checkin in process, room felt very modern and room service food is unreal highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Aug 2024