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Mandarin Oriental Hyde Park, London

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental Hyde Park, London

Exterior
Reception
Indoor pool
Indoor pool
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
66 Knightsbridge, London, England, SW1X 7LA
  • Hyde Park
    2 min walk
  • Harrods
    4 min walk
  • Piccadilly
    10 min walk
  • London (LHR-Heathrow)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Belgravia)

Minibar, in-room safe, desk, blackout curtains

Suite (Belgravia)

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Mandarin, Junior Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Knightsbridge, Suite

Minibar, in-room safe, desk, blackout curtains

Knightsbridge, Suite

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Hyde Park)

Junior Suite, 1 King Bed (Hyde Park)

Junior Suite, 1 King Bed (Hyde Park)

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret)

Suite (Turret)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hyde Park)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Hyde Park)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Hyde Park)

Minibar, in-room safe, desk, blackout curtains

Suite (Hyde Park)

  • 80 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Hyde Park)

Family Suite (Hyde Park)

Family Suite (Hyde Park)

  • 72 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Sloane)

Suite (Sloane)

Suite (Sloane)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

With a stay at Mandarin Oriental Hyde Park, London, you'll be centrally located in London, steps from Hyde Park and 4 minutes by foot from Harrods. .This luxury hotel is 0.5 mi (0.8 km) from Green Park and 0.5 mi (0.8 km) from Piccadilly.

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Marble Arch - 17 min walk - 1.4 km
  • Buckingham Palace - 17 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.8 km
  • Piccadilly Circus - 5 min drive - 2.6 km

Getting around

  • Knightsbridge Underground Station - 1 min walk
  • London (ZEP-Victoria Train Station) - 19 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪The Park Tower - ‬2 min walk
  • ‪Masgouf - ‬2 min walk
  • ‪Mr Chow - ‬2 min walk
  • ‪The Hyde Bar - ‬2 min walk
  • ‪Nusr-Et - ‬2 min walk

About this property

Mandarin Oriental Hyde Park, London

Luxury London hotel in London City Centre with 3 restaurants
Mandarin Oriental Hyde Park, London offers 181 accommodations with DVD players and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 181 guestrooms featuring minibars and flat-screen televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Japanese cuisine at The Aubrey, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Aubrey - This sushi bar specializes in Japanese cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar.
Dinner by Heston - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required. Open daily.
The Rosebery - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Mandarin Bar - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Mandarin Oriental Hyde Park, London is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Lithuanian, Malay, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (GBP 75.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 49 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Aubrey
  • Dinner by Heston
  • The Rosebery
  • Mandarin Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 49 per person
  • Covered valet parking fee: GBP 75.00 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hyde Park Mandarin Oriental
Mandarin Oriental Hyde
Mandarin Oriental Hyde Park
Mandarin Oriental Hyde Park Hotel
Mandarin Oriental Hyde Park Hotel London
Mandarin Oriental Hyde Park London
Mandarin Oriental Park
London Mandarin Oriental
Mandarin Hotel London
Mandarin London
Mandarin Oriental Hyde Park, London England
Mandarin Oriental Hyde Park, London Hotel London
Mandarin Oriental London
Mandarin Oriental Hyde Park London Hotel
Mandarin Oriental Hyde Hotel
Mandarin Oriental Hyde Park London England
Mandarin Oriental Hyde Park, London Hotel
Mandarin Oriental Hyde Park, London London
Mandarin Oriental Hyde Park, London Hotel London

Mandarin Oriental Hyde Park, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 217 reviews" "
Rating 8 - Good. 34 out of 217 reviews" "
Rating 6 - Okay. 20 out of 217 reviews" "
Rating 4 - Poor. 12 out of 217 reviews" "
Rating 2 - Terrible. 10 out of 217 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MATTHEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were celebrating her birthday and took a chance on a hotel we'd never heard of: the MANDARIN ORIENTAL! Best decision of my life! :) The staff treated her and I like family, being kind, gracious, catering to every need we had, always smiling, and basically treating us like we were the King and Queen. I've never had better service from every single staff member: concierge, check-in, doormen, housekeeping, in-room dining, restaurant...in every facility we used, the Mandarin Oriental Staff exceeded our wildest expectation of being pampered, spoiled with generosity, and extremely professional as well. I will always stay here, only stay here, when in London... and already in 24-hours after checking out, have told a dozen people about this phenomenal 5-day stay we had at this beautiful hotel. Thank you everyone on staff, my wife and I will NEVER forget the great feelings of luxury you gave to us for her birthday celebration. We'll be seeing you again as SOON AS WE CAN! -Matthew R.
Stayed 5 nights in Aug 2024

10/10 Excellent

Max

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed in many hotels around London and the world. I personally think it was great location for what we needed but we had to call for toilet to be repaired and also a few other bits was to a low standard comparison to other hotels at that kind of level we have stayed at. I would stay there due to the location
Stayed 1 night in Jun 2024

8/10 Good

Zachary G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing… Door/ Bellmen were amazing!
Stayed 5 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were simply amazing and made the stay all the more memorable
Stayed 1 night in May 2024

10/10 Excellent

emel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy all, except there is no place that van eat&drink outside ehich faced to Hydepark. The door was closed and not opened to sit against Hyde.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was AMAZING! 5 star experience the whole way. Turn down service, fresh flowers everywhere, customized gifts, and a wonderful spa. High tea at the rose bury is a must!! The staff is so nice and helpful. Definitely recommend!! Will stay here again.
Stayed 4 nights in Mar 2024

8/10 Good

Kenan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Faris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of London hotels!
Amazing hotel, amazing people!
Stayed 1 night in Nov 2023

10/10 Excellent

Esther

Liked: Cleanliness
It’s the best hotel..!
Stayed 5 nights in Oct 2023

10/10 Excellent

feroz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top class, better than bulgari
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

hamad, pasadena

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Lindsey, Slough

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great hotel but room was very poor for the price!
Stayed 1 night in Apr 2023

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didn’t sleep as the beds are terrible.
We stopped at this hotel fro the one night after arriving back from a flight from Dubai. The hotel is well fitted but the major issue is the bed - it was like sleeping on a slab of concrete. When I mentioned to reception taht we hadnt slept they said they would update our profile and put a topper on the bed. I wouldn’t risk staying at this hotel again untill they sort the beds out. Stay her if you want a nice hotel but aren’t bothered about having a good nights sleep.
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Jan 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one of the best hotels in the world. Outstanding service, accommodation, facilities and location. Five star all around. I am a fan. Highly recommend.

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class hotel...amazing service and facilities. One of the best hotels in the world hands down.

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2022

6/10 Okay

Jose Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Likes: Location, gym is ok Dislikes: Plenty. I’ll just share 1 thing that happened. The icing on the cake as it were… I was in the gym around 9:30pm one night and had to use the restroom. The door to the pool area was locked. I looked around and there was nobody to be found. Inside the room behind the door labeled “movement” there is a single bathroom. So I decided to use it really fast so I could get going again. As I was about to use it (locked inside already) someone started (aggressively) pounding on the door. I thought it might be an emergency or something by the sound of it so I quickly opened the door to see what was going on. The person that worked down there, a thin dark haired woman, started yelling at me and was visibly angry. “You cannot use this it closes at 9:30.” Or something along those lines with plenty of complaining and anger and frustration. I was shocked. As a guest at a 5 star hotel (or any other hotel I’ve ever stayed at in my entire life) I’ve never experienced being yelled at by an employee. The fact that it was for something benign made it worse. There were plenty of other jaw-dropping things that happened as well. I heard employees talking about other customers calling them a “nuisance.” No you can’t do this, sorry but that’s not available (when it was later verified available) and so on. I feel like the company culture of this location is really bad. Management just allows it, so employees keep doing it. Service isn’t priority.
Stayed 4 nights in Jul 2022