Gardens and pool were tidy. Reception not open on weekends. Room dirty, broken/chipped tiles, soap scum on tiles in bath and showers, toilet leaking/running, blinds broken, dishwasher handle broken, toaster broken, couldn't get oven working, only 2 cereal bowls for unit for 5, electrical powerpoint broken, cupboard doors extremely difficult to open (left open), walls dirty/scuffed everywhere, chunks of plaster out of walls, noisy bathroom vents running all day/night, rusty over-stove fan - didn't work properly and set off smoke alarm, no microwave equipment, pans dirty and had to be scrubbed before use. Spoke to staff Monday morning and could not get any refund as booked through Wotif and wouldn't be accepted. Very disappointing.