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Broadwater Keys

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Broadwater Keys

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area
Exterior
Apartment, 1 Queen Bed with Sofa bed, Kitchen | Living area
Family Room, Balcony
Front of property

Reviews

5.4 out of 10

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Barbecue grill
    Barbecue grill
  • Outdoor space
    Outdoor space
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
125 Frank Street, Labrador, QLD, 4215
  • Broadwater Parklands
    2 min drive
  • Gold Coast Aquatic Centre
    3 min drive
  • Australia Fair Shopping Centre
    5 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    10 min drive

Room options

View all photos for Apartment, 1 Queen Bed with Sofa bed, Kitchen

Apartment, 1 Queen Bed with Sofa bed, Kitchen | Living area

Apartment, 1 Queen Bed with Sofa bed, Kitchen

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Kitchen, Ground Floor

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area

Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Living area

Family Apartment, 1 Bedroom, Kitchen

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Gold Coast

In the heart of Gold Coast, Broadwater Keys is within a 5-minute drive of Harbour Town and Australia Fair Shopping Centre. .This apartment is 2.8 mi (4.4 km) from Gold Coast University Hospital and 3.6 mi (5.8 km) from Surfers Paradise Beach.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Harbour Town - 3 min drive - 3.0 km
  • Gold Coast University Hospital - 5 min drive - 4.5 km
  • Sea World - 8 min drive - 6.6 km
  • Cavill Avenue - 8 min drive - 7.1 km
  • Surfers Paradise Beach - 9 min drive - 5.8 km

Getting around

  • Helensvale Station - 11 min drive
  • Cypress Avenue Station - 11 min drive
  • Coolangatta Airport (OOL) - 43 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Grand Hotel - ‬6 min walk
  • ‪Charis Seafoods - ‬7 min walk
  • ‪Vinnie's Italian Restaurant - ‬2 min drive
  • ‪Papercup Coffee - ‬12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Broadwater Keys

Apartment with free parking, near Australia Fair Shopping Centre
Broadwater Keys offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided.

Bathrooms include showers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have showers and hair dryers. Conveniences include microwaves and ceiling fans, and housekeeping is provided on request.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this apartment include complimentary wireless internet access and barbecue grills.
Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Languages

Chinese (Cantonese), English, Filipino, Japanese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Hairdryer
  • Soap
  • Toilet paper

Entertainment

  • 42-inch flat-screen TV

Outdoor areas

  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Near coin laundry

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Window screens
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 30 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Broadwater Keys Apartment Labrador
Broadwater Keys Apartment
Broadwater Keys Labrador
Broadwater Keys
Broadwater Keys Labrador
Broadwater Keys Apartment
Broadwater Keys Apartment Labrador

Broadwater Keys Reviews

Reviews

5.4
Rating 10 - Excellent. 55 out of 434 reviews" "
Rating 8 - Good. 71 out of 434 reviews" "
Rating 6 - Okay. 93 out of 434 reviews" "
Rating 4 - Poor. 94 out of 434 reviews" "
Rating 2 - Terrible. 121 out of 434 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nikita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness
After booking, I read some negative reviews, so arrived with a somewhat negative attitude. I found that the room was clean and did not smell at all. Very pleased. Another reviewer said that the deposit was slow being returned. Mine arrived in my bank the next day. The room and bedding was clean but the architecture needed renewal with attention to detail. Work done was sub standard which lowered the presentation considerably. The chairs were old and we needed to put a cushion on them to sit comfortably at all. The kitchen was basic and needs some attention. The location and access to shops on the sea front was excellent. Lots of walks and things to see. Close to Gold Coast Village with public transport available. In conclusion, If you want a place to stay without these rustic features, pay a lot more and you will get it elsewhere. Would I stay there again, YES.
Stayed 7 nights in Oct 2024

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
The accommodation was very poor. Apartment had no smokes alarms, no air con working, no exhaust in bathroom, poorly structured with basic repairs, badly stained mattress, badly stained cooktop, drawer and wardrobe did not fit correctly. Lamp shades looked like someone had stabbed them with slits in them, locking devices were not up to standard. I would not be recommending these apartments and suggest a health inspector review its condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, room comfort
Was second stay and found it just as good as first time.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Room comfort
Not happy with stay
Had an issue with a person staying near our room playing loud music until 2.45am. No after hours number or manager available. A lot of visitors during late night and early morning.
Stayed 1 night in Aug 2024

8/10 Good

rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice owners
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Very pleased. Value for money and great walks in the area.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Amenities, property conditions & facilities
The door handle into my room was attached with Gaffa tape. No proper locks on doors, just standard push button as you close. Stunk of cigarettes and ashtrays on outdoor table were unemptied. I would not suggest anyone ever stay there
Stayed 2 nights in Jul 2024

6/10 Okay

Bob

It was clean and overall good except it was very, very noisy - the traffic noise coming from both the front of the unit and the back - double glazed windows probably would reduce a lot of that. Plus the shower ran out of hot water very quickly so you couldn't have a decent shower, and that was inconvenient and a big nuisance! I hardly used the hot water in general, and so expected to have a good shower. I'd recommend fitting an efficient shower head that reduces the volume of water, but sprays over a larger area, otherwise your geyser is far too small.
Stayed 8 nights in Jul 2024

8/10 Good

Sarah, Highland Park

Travelled with partner
Liked: Cleanliness, amenities
Staff are always friendly & helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Travelled with partner
Was a little small then what I expected
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
The place was older and not kept up, did not have elevators or any units that was on or close to ground floor. When we wanted to cancel and get a refund, they had given us the run around and the head manager didn’t even want to come out to discuss anything with us, but sent the sacrificial lamb to deal with us.I don’t recommended this place to anyone, until the place is updated and the pictures were deceptive, make the place look better than the facility actually is. Thank God, for a few dollars more, we were able to secure a beautiful apartment in Broadbeach, with a wonderful owner on premises.
Stayed 5 nights in Jul 2024

6/10 Okay

Mandy

Travelled with family
Liked: Property conditions & facilities
The room was quite nice, the only problem was the noise of the traffic. I didnt realise it was on the main road into gold coast. Hoons rill all ours of the morning
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with partner
It was not as it appeared in the advertising. I would rate it at two and a half stars at best.
Stayed 1 night in Jul 2024

4/10 Poor

Sean

Disliked: Property conditions & facilities
This hotel is right on the Gold Coast Highway and the noise is terrible. Couldn't sleep.
Stayed 1 night in Jul 2024

8/10 Good

Pushpa

Stayed 2 nights in Jul 2024

8/10 Good

Megan

Travelled with partner
Liked: Amenities, property conditions & facilities
Had no hassles friendly staff
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Property conditions & facilities
Not much to like . The Unit was very small and lacked basic kitchen utensils and there were no , towel rails in bathroom. There were no doors to bedroom so was very noisy as near main road. Bathroom safety screen was missing.
Stayed 5 nights in Jun 2024

4/10 Poor

Barry

Disliked: Cleanliness, property conditions & facilities
Thrashed angry plumbing bare concrete in places dirty mouldy tiles you don’t want to walk on won’t be back
Stayed 2 nights in Jun 2024

8/10 Good

Glennys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff member was cheerful & helpful, not enough car parks, unit was very clean, some laminate peel but ok, bed & sheets were very clean & comfy. however didn't like how the hot water ran out after 3 minutes and had to finish washing hair 20 minutes later when it was hot again? also very noisy traffic as is on a main street corner block. I would not book this again.
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Only down side was the traffic noise
Stayed 1 night in Jun 2024

6/10 Okay

Phillipa

Liked: Cleanliness
Disliked: Property conditions & facilities
What I'd expect for 3 star rating but I desperately needed somewhere safe for an unexpected overnighter on a Saturday near Coomera. Shabby but the bed was top quality and the kitchenette well-equipped and clean. Over-priced.
Stayed 1 night in Jun 2024

8/10 Good

Salina

Stayed 1 night in May 2024

6/10 Okay

Andrew, Byrrill ck

Travelled with partner
Liked: Cleanliness
Good budget accommodation.
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles is a great place to stay, its clean, quiet and family friendly. The staff are so friendly and accommodating
Stayed 1 night in May 2024