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InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Sanctuary Cove Resort, an IHG Hotel

Building design
View from room
Reception
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    6 min walk
  • Sanctuary Cove Golf and Country Club
    18 min walk
  • Warner Bros. Movie World
    10 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    47 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Garden View

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation)

  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Manor)

Suite, 1 King Bed (Manor) | Living area

Suite, 1 King Bed (Manor)

  • 232 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Business Lounge Access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Business Lounge Access, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Queenslander)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Business Lounge Access (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Business Lounge Access (Queenslander)

  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 39 sq m
  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Business Lounge Access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Business Lounge Access, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

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About the area

Gold Coast

Located in Gold Coast (Hope Island), InterContinental Sanctuary Cove Resort, an IHG Hotel is within a 15-minute drive of Warner Bros. Movie World and Australian Outback Spectacular. .This family-friendly hotel is 6.3 mi (10.1 km) from Dreamworld and 6.6 mi (10.7 km) from Wet'n'Wild Gold Coast.

What's nearby

  • Sanctuary Cove Marina - 6 min walk - 0.6 km
  • Sanctuary Cove Golf and Country Club - 18 min walk - 1.6 km
  • Warner Bros. Movie World - 10 min drive - 10.0 km
  • Dreamworld - 11 min drive - 10.2 km
  • Wet'n'Wild Gold Coast - 11 min drive - 10.7 km

Getting around

  • Helensvale Station - 16 min drive
  • Coolangatta Airport (OOL) - 47 min drive

Restaurants

  • ‪George's Paragon Seafood Restaurant - ‬9 min walk
  • ‪Boardwalk Tavern - ‬3 min drive
  • ‪Coomera Waters Tavern - ‬17 min drive
  • ‪Chim Thai Cove - ‬7 min walk
  • ‪House of Siam Thai Restaurant - ‬3 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

Beachfront Gold Coast hotel in Hope Island with 2 restaurants
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 251 guestrooms featuring refrigerators and LED televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Fireplace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lagoon Beach Club - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (AUD 40.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free 24 hours off-site parking within 656 ft

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 50 for adults and AUD 28 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Fireplace
  • Cove Cafe
  • Lagoon Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Playground
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 50 for adults and AUD 28 for children
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

InterContinental Sanctuary Cove Resort, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 999 reviews" "
Rating 8 - Good. 251 out of 999 reviews" "
Rating 6 - Okay. 79 out of 999 reviews" "
Rating 4 - Poor. 35 out of 999 reviews" "
Rating 2 - Terrible. 15 out of 999 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort. Staff are amazing and go above and beyond to accommodate your needs. Highly recommended this resort. And don’t forget the kangaroos that roam the resort happy to share the space with us all. Thank you for the experience and we will definitely see you all again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific service & friendly accomodating staff throughout our stay . Looked after my wife who was suffering with a knee injury … did everything to make our stay enjoyable , fulfilling & comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark, Brisbane

Liked: Cleanliness, staff & service
Rooms are not worth the price they charge.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Sally, Marcus Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quality service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. the property is in beautiful surrounds, beautifully maintained, comfortable and a great location for our needs. The staff were super helpful when we needed to find accomodation at the last minute. They were very sympathetic to our needs, attentive yet not intrusive. A beautiful surprise!
Stayed 2 nights in Jul 2024

10/10 Excellent

eun hye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

joseph

Enjoying. The stay ,friendly staffs ,good views and many more
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

CYRIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff Walking up down ramp to car park is a problem for elderly particularly late at nlght
Stayed 6 nights in Jul 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome to stay at
Stayed 1 night in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, our whole experience was fantastic
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Hanley

Stayed 5 nights in Jun 2024

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was getting old and tired and in need of a make over. Transport to the golf club was limited.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in every aspect, great staff, quiet and peaceful
Stayed 3 nights in Jun 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort style property. Very relaxing and loved the kangaroos wandering around. Stayed here multiple times and will stay again. The Hope Island / Sanctuary Cove area is very nice with lots of restaurants and shopping as well as close to the theme parks
Stayed 2 nights in Jun 2024

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These Scots loved it all
We booked the Intercontinental as a last minute decision to stop on the way back to Brisbane. It was just for the one night to recover from Lennoxhead. It was this or the Imperial but I'm delighted I chose correctly. This time? Wow! Just wow! From the minute we arrived until we left we had absolutely superb service - from everyone. The better half had knackered her ankle so we asked if we could get a lift to the rooms. Couldn't be simpler and in fact we used that particular service to go into the village and then to leave. Wife decided she had to have some wedges so off to the outside bar I went. I asked if they could be sent to the upstairs bar inside but being a deefie... thought they said that was ok. Fifteen minutes later I had a feeling I'd misunderstood. The wonderful Veronica checked it out and said it was an unusual request but they all decided that they'd bring the wedges up. Up they came in their own boxes with the sauce in another one. Brilliant they were too. The room itself (Phoenix room 333 overlooking the lagoon) was tops with two nice big double beds, proper coffee machine, comfy chairs and a good sized tellie. Wallabies welcomed us when we went for a walk and a couple of them had joeys hiding underneath. Breakfast had a decent selection with only one complaint. All the food was lukewarm; good though and the barramundi was hot and excellent. But for heavens sake turn up the water heat. Check out The Sebel Coolangatta to see how it should be done.
Stayed 1 night in Jun 2024

4/10 Poor

Sarah, Singapore

Disliked: Property conditions & facilities
The hotel feels tired. Rooms were very expensive because of the boat show and I should have paid a regular room rate and stayed down at the Gold Coast in a newly renovated place. There was no forewarning at all that there would be a very loud party on the hotel lawn near our room until 10pm. I know 10pm isn’t extremely late but as an early riser I would have appreciated the information and I wouldn’t have booked the non-refundable room. The room is basic. You’re paying for the location.
Stayed 1 night in May 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!
Just the most beautiful resort! Everything was clean and stunning. Our room had everything we needed! The dining options on site were exceptional and our kids had the best time with the pools and mini golf. The service was outstanding and we everything was taken care of for us! We are already looking to come back!
Stayed 2 nights in May 2024