The hotel location is amazing and the views excelent however, when we asked if we could have a late checkout when we arrive they straight aŵay said no possible when other hotels ask you to call on the day, hotel was empty but they said there is a new booking arriving, note we check out Monday not a busy day. Other thing unfortunately due to work commitments I had to arrive in the evening, office was closed so I left car outside, next morning I asked if I could have another parking spot as the previous night we went our in my partner's car and I noticed it was quite empty, reception didn't even check they just said no it is a "parking spot per apartment" that day again there was barely anyone in the carpark, through our stay that carpark was a quarter full but the hotel didn't allowed me to park underground, it is so dissapointing as I was stressed to leave my car outside, I suggest to be more helpfull with customer's requests in the future when there is capacity.