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Hanoi Exclusive Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Exclusive Hotel

Family Suite
Deluxe Double or Twin Room, Balcony | Balcony
Balcony
Concierge desk
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
40 Hang Dieu Street, Old Quarter, Hanoi, 10000
  • Train Street
    5 min walk
  • Cộng Càphê 54 Hàng Điếu
    1 min walk
  • Hanoi Long Bien Station
    13 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Executive Room, City View

Executive Room, City View | Terrace/patio

Executive Room, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Connecting room

In-room safe, desk, laptop workspace, blackout curtains

Suite Connecting room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hanoi

Located in Hanoi (Old Quarter), Hanoi Exclusive Hotel is within a 10-minute walk of Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. .This hotel is 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.6 mi (0.9 km) from Quan Chuong Gate.

What's nearby

  • Hanoi Old Town Night Market - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Dong Xuan Market - 9 min walk
  • Quan Chuong Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Ignite Skybar - ‬1 min walk
  • Cộng Càphê 54 Hàng Điếu
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Soul Specialty Coffee - ‬1 min walk

About this property

Hanoi Exclusive Hotel

Hotel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
Hanoi Exclusive Hotel offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Hanoi Exclusive Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking on site (VND 350000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 230000 for adults and VND 150000 for children
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 420000 (roundtrip), (from 3 to 17 years old)
  • Extended parking fee: VND 350000 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Xclusive Hotel
Hanoi Exclusive Hotel Hotel
Hanoi Exclusive Hotel Hanoi
Hanoi Exclusive Hotel Hotel Hanoi

Hanoi Exclusive Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 80 reviews" "
Rating 8 - Good. 12 out of 80 reviews" "
Rating 6 - Okay. 1 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia Eugenia Alvarez de, Nicholls

We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Stayed 4 nights in Sep 2024

10/10 Excellent

arun, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.
Stayed 6 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, cold A/C and nice people.
The people were very helpful and spoke good English. The hotel was perfectly located in the center of everything in Old City. If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 4 nights in Jun 2024

8/10 Good

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for night life
Stayed 5 nights in May 2024

10/10 Excellent

Ma Merwina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Zainab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities
hotel located at nice spot, easy to move around, hotel room are specious and clean, hotel staff are friendly and helpful. hotel manager Mr. Michael hake is super helpful and able to help you arrange local tour (Group) or dedicated private tour as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Lim

Liked: Cleanliness, staff & service
the hotel located at nice spot and easy to move around from there, friendly and helpful staff, the hotel manager Mr. Michael Hake super helpful and you can ask him anything that you want to know about Hanoi, also he will be able to help you arrange local tour (Group) with suggestion or private customize local tour.
Stayed 1 night in Jun 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Tat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful.
Stayed 4 nights in May 2023

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located in the center of old quarter of Hanoi. The room was spacious with balcony and hotel very clean. All the staff is friendly and ready to help when needed. The owners : Mia showed us how to do Nems (Spring rolls) and Michael is always ready to help. He is a very good driver with is moto. There is a good variety for breakfast. What a team !
Stayed 1 night in Apr 2023

10/10 Excellent

Min Hyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great just next to Old quarter, the room are nice and modern. But above everything is the kindness of the persons at the reception. They were helping us for anything we need at anytime 24/24. Definitely great value for money and all our family can recommend this hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Min Hyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Exclusive Hotel in Hotel. The room clean. New hotel and facilities are in order. Breakfast delicious, local and western. Beside main road and 10 mins walk to Hoan Kiem Lake. Plenty of eateries and will not go hungry. Along the street activities, you just immerse the local way of life. The hotel owner is fantastic, welcoming and obliging.
Stayed 1 night in Mar 2023

10/10 Excellent

Mike

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best staff and service .Our room was very clean and well facilities all what you need. Bathroom was spacious and comfortable. The hotel is very convenient for shopping and eating many restaurants closed by. Break was great with lot of fresh fruits and Pho and many choices to ordered . We booked trips to Halong by Hanoi Exclusive hotel as recommended by the hotel manager Zoom was very delicated and helped us us during my husband’s headache . He looked great after during our stay here. I really appreciated about him and can’t say thanks enough to him and his staff. Thank you for your excellent hospitality .we will be back to Hanoi Exclusive hotel for sure.
Stayed 1 night in Mar 2023

10/10 Excellent

Johnson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel clean brand new room.our room was very clean with spacious bathroom very comfortable. Friendly and the best staff who arranged the trips to Ha Long Bay food tour and Sapa trip for us which were excellent. The best hotel’s location very closed to restaurants and the Hoàn Kiem lake and great service .We really enjoyed staying here and will definitely come back soon. Thank you Michael hotel manager and your staff’s hospitality.
Stayed 1 night in Mar 2023

4/10 Poor

Annabelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet spray is used extensively throughout the entire room even on the bedsheet and pillow cases. The bedsheet and pillow cases were also sticky and filled with mark stains. The shampoo smell like pesticide. The overall smell of the place is just too intense and really unpleasant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant!
Stayed 1 night in Mar 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was very nice and helpful.
Stayed 1 night in Feb 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean and the staff was always very nice and helpful.
Stayed 2 nights in Feb 2023

10/10 Excellent

jerry, Ocracoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel. I checked in after midnight and William was waiting for me at the door. Room was spacious and clean. Breakfast was made to order and very good. Great location in old town Hanoi. They make arrangements for any and all excursions. I really liked this hotel.
Stayed 2 nights in Jan 2023

8/10 Good

Minkyeong

Stayed 2 nights in Jul 2022

10/10 Excellent

Song

Stayed 1 night in Jun 2022