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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Point of interest
2 restaurants, breakfast served
Exterior
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪19 min walk‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Transfer Shower (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View (Second floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View (Second floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Transfer Shower (Communications)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1890)
The price is NZ$266
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG in Jacksonville (Northside), you'll be a 2-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery. .This hotel is 6.8 mi (10.9 km) from Jacksonville Zoo and Gardens and 9.4 mi (15.2 km) from Jacksonville Cruise Terminal.

What's nearby

  • River City Market Place - 19 min walk - 1.6 km
  • UF Health North - 2 min drive - 1.8 km
  • Jacksonville Zoo and Gardens - 8 min drive - 10.9 km
  • Jacksonville Cruise Terminal - 13 min drive - 15.3 km
  • EverBank Stadium - 16 min drive - 22.3 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 317 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite at Proper 1822, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 796 out of 1396 reviews
Rating 8 - Good. 281 out of 1396 reviews
Rating 6 - Okay. 161 out of 1396 reviews
Rating 4 - Poor. 83 out of 1396 reviews
Rating 2 - Terrible. 75 out of 1396 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Janice Lockett, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff personnel name, Sandreka Jackson, was superb!! Very pleasant and excellent customer service skills!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient airport location, fairly priced and exceptional bar - we loved the staff, food was outstanding and the vibe at the bar was great we met some cool people. I would definitely stay there again. Free parking as well !
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Tarlyn

We loved our stay and we'll be back!
Loved everything about or stay! Great customer service, clean room with a comfortable bed and great "made to order" breakfast with voucher that was $2.50 per person! We will definitely stay again next time we're in Jacksonville!
Stayed 1 night in Dec 2024

10/10 Excellent

DERONJA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Travelled with partner
When I booked with Expedia I chose pay at the hotel, but my Canadian MasterCard is charged twice. I paid the hotel last night with my American credit card. That should not happen
Stayed 1 night in Dec 2024

6/10 Okay

Tyronica

Travelled with family
There need to be furniture remodeling in the rooms and include microwaves and smart tv's.
Stayed 10 nights in Dec 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
I had two conditioners in the bathroom, had to go to front desk for shampoo. I literally had two queen beds with two pillows. Room felt gross and was gross. Luckily I was only there for like 6 hours or else I would have changed hotels. Will not be staying there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful .. general area very nice ! Rooms are clean but showing wear ! Overall a nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Marlin, Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Traci, Sumner

Travelled with partner
Liked: Amenities, property conditions & facilities
Told the front desk when checking in that our flight was at 5am and asked about shuttle service in case we needed to take am uber. We were told tsa at jville airport doesn't open until 4am. Wrong. It opens at 3:30am. We didn't get thru tsa until 4:52am and almost missed our flight. Never again. The room smelled like an ashtray, it had a keurig but no kpods for the machine. No microwave in the room. People slamming room doors all night. Too tired to even complain. Was also told not to walk to Waffle House right next door. We did anyways.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

2/10 Terrible

Eliana

Disliked: Cleanliness
I never went to the booking
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was a comfortable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Oldsmar

Stayed 3 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay Need a place to sit outside
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work trip,and truly enjoyed it. The hotel was clean and the room was everything I wanted in an experience away from home. The room was clean and the bedding was comfortable. The Housekeeping staff was amazing,and they ensured the room was clean. The hotel is close to a variety of eateries,and also has restaurants on property. Overall I had a great experience, and would return. Thanks!
Stayed 5 nights in Dec 2024

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and beautifully decorated. The gentleman at the front desk was beyond rude at check in. After a long 16 hour drive, I was hoping for some southern hospitality, but he was less than pleasant. The girl there, however, was very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silent check in
Check in was very awkward and quiet. No greeting from either of the 2 ladies at the front desk. (I'm a speaker, I speak to everyone I make eye contact with.) One lady said to the other, "I'll take her while you finish..." The lady who "took me" just held her hand out for my ID, checked me in and said, "You're in Tower 1 on the 4th floor." I wasn't asked to sign anything, no review of charges, no "have a great day", just silence. I asked if I needed a parking pass, the two ladies mumbled something to each other and said the printer was out. I said thank you, and went about my way.
Stayed 1 night in Dec 2024

8/10 Good

Cedric

Stayed 1 night in Dec 2024

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dashawn

Liked: Property conditions & facilities
It was good
Stayed 2 nights in Dec 2024