6/10 Okay
Richard, Killeen
25 Oct 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
So for the most part, my stay was not too bad. Staff was very friendly and accommodating. The room is a bit dated, but for the most part was quiet other than the ridiculous guest that I had to deal with next-door. But that’s another issue. What got me? The worst was my last day there having to deal with a cockroach issue that obviously I was not expecting to wake up to. I informed the staff downstairs about it and they said they would just let maintenance know. I honestly feel that there is a problem when it comes to roaches and if they’re there, they are everywhere. I unfortunately will never return back to this hotel because of that and I hope none of those bugs ended up in my luggage. I would hope somebody would reach out to me and possibly accommodate me for my inconvenience. I do have photos of that damn bug.

Richard
Stayed 4 nights in Oct 2025




















