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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Premium bedding, pillow-top beds, in-room safe, desk
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Restaurant
Exterior
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • University of North Florida
    ‪5 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Jacksonville Cruise Terminal
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is NZ$274
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includes taxes & fees
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About the area

Jacksonville

Located in Jacksonville (Arlington), Holiday Inn Express and Suites Jacksonville East by IHG is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 8.4 mi (13.6 km) from Jacksonville Cruise Terminal and 9.3 mi (15 km) from Mayport Naval Station.

What's nearby

  • Regency Square Mall - 3 min drive - 2.6 km
  • University of North Florida - 5 min drive - 6.3 km
  • St. Johns Town Center - 7 min drive - 8.2 km
  • Jacksonville Cruise Terminal - 12 min drive - 13.6 km
  • Mayo Clinic Florida - 13 min drive - 17.9 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Denny's - ‬8 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with free breakfast and a fitness center
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express and Suites Jacksonville East by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

10/10 Excellent

Shaindel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darren at the desk was awesome at check in!
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Barking dogs
The only problem was the barking dogs across the hall from us
Stayed 1 night in Dec 2024

8/10 Good

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the one night we stayed.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were a dream. Best sleep I've had in months.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t fond of the location. It was t as close to St. John’s town center as I thought.
Stayed 1 night in Dec 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great and the staff very accommodating
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a reasonably priced hotel that's showing it's age. The shade in my room was broken, and the Chromecast on the TV wouldnt connect to the Internet despite using my Google app and following the directions. Finally, the safe in my roof was locked with a "low battery" code, but I wasn't about to tell the front desk I needed to leave valuables in my room. You get what you pay for.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were greeted by Darren. He was very nice. We had a problem with the tv. He fixed it for us. He made our stay nice here.
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Nov 2024

8/10 Good

Erin, Jenison

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Chikita

Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in
Stayed 1 night in Nov 2024

8/10 Good

Egendran

Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Would stay again
I really enjoyed my stay here. The staff was friendly and the bed might have been the most comfortable I’ve ever slept in
Stayed 1 night in Dec 2024