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Aparthotel

Grand Mercure Allegra Hervey Bay

4.5 star property

Photo gallery for Grand Mercure Allegra Hervey Bay

Front of property – evening/night
Rooftop Ocean View Executive Apartment | Private kitchen
Aerial view
Rooftop Ocean View Executive Apartment
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, Shelly Beach
    ‪2 min walk‬
  • Place, Urangan Pier
    ‪6 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

  • Garden view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

  • City view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom Apartment

  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Hervey Bay

With a stay at Grand Mercure Allegra Hervey Bay in Hervey Bay (Torquay), you'll be steps from Shelly Beach and a 1-minute drive from Esplanade. .This beach aparthotel is 1.5 mi (2.4 km) from Urangan Pier and 1.6 mi (2.6 km) from Urangan Central Shopping Centre.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Esplanade - 1 min walk - 0.1 km
  • Shelly Beach - 2 min walk - 0.2 km
  • Urangan Central Shopping Centre - 5 min drive - 2.3 km
  • Hervey Bay Botanic Garden - 6 min drive - 3.1 km
  • Urangan Pier - 6 min drive - 2.7 km

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Seaside Cafe & Restaurant - ‬3 min walk
  • ‪Santini Italian Restaurant - ‬1 min walk
  • ‪Kondari Pub - ‬3 min drive
  • ‪Spotted Goat - ‬5 min walk

About this property

Grand Mercure Allegra Hervey Bay

Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and microwaves.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include luggage storage and an elevator. Planning an event in Hervey Bay? This aparthotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • 215 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 24 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2007
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 422 out of 602 reviews
Rating 8 - Good. 141 out of 602 reviews
Rating 6 - Okay. 30 out of 602 reviews
Rating 4 - Poor. 9 out of 602 reviews
Rating 2 - Terrible. 0 out of 602 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jingjin

Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities
Fantastic hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
clean spacious room. excellent pool
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, room comfort
Great hotel apartment with lots of amenities. Family friendly would definitely come again
Stayed 5 nights in Oct 2025

8/10 Good

john

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyndee

Liked: Cleanliness, room comfort

Stylish and clean

Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely apartment that was in top condition and beautifully presented. We will be back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment we had was airy and bright but the bed was to big for our liking.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Great front reception service. Apartments spacious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, thoughtful amenities in apartment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mishka, Manunda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Team, Clean, location,
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Stayed 4 nights in Jul 2025

6/10 Okay

Katie

Business traveller
Disliked: Cleanliness
This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Robbie

Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cyrus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access and parking, spacious and clean room. Friendly staff at reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
Stayed 5 nights in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Location location location
Stayed 3 nights in May 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well kept, clean and within easy walk to the beach. Our apartment had everything we could have wanted ( apart from a face washer perhaps) , comfortable bed ,nice bathroom, bid kitchen and living room. Enjoyed using the chromecast. I liked using the gym exercise bike. The reason I did not give 5 stars was a very active family with children above us. Despite us and the manager speaking to them (which improved things a bit) we endured a lot of trampelling noise from above, evenings and starting 6am. Our holiday was all about trying to find peace and quiet, so that spoiled it a bit.
Stayed 5 nights in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay. Great reception staff and rooms were awesome for their age. Great quiet location with great Italian restaurant attached. Pool was heated and great for kids. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Stayed 3 nights in May 2025