Mornington London Kensington, BW Premier Collection

4.0 star property

Photo gallery for Mornington London Kensington, BW Premier Collection

Terrace/patio
Reception
Reception
Exterior
Executive Room, 1 Queen Bed, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
19-21 Penywern Road, Earls Court, London, England, SW5 9TT
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Natural History Museum
    ‪19 min walk‬
  • Place, Hyde Park
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

Single Room

  • Sleeps 1

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Executive Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(19 reviews)
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Compact Double Room

  • Sleeps 2

Deluxe Family Suite

  • Sleeps 4

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3

Family Room

  • Sleeps 3

Similar properties

About the area

London

With a stay at Mornington London Kensington, BW Premier Collection, you'll be centrally located in London, within a 5-minute drive of Kensington High Street and Olympia Events. .This hotel is 2.1 mi (3.3 km) from Hyde Park and 3.7 mi (5.9 km) from Buckingham Palace.

What's nearby

  • Stamford Bridge Stadium - 11 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Natural History Museum - 19 min walk - 1.6 km
  • Royal Albert Hall - 4 min drive - 2.0 km
  • Hyde Park - 5 min drive - 2.3 km

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 7 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪The Blackbird, Earl's Court - ‬2 min walk
  • ‪Courtfield - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Mornington London Kensington, BW Premier Collection

Hotel with a restaurant, near Kensington High Street
Mornington London Kensington, BW Premier Collection offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided daily.

Stay in one of 56 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Mornington London Kensington, BW Premier Collection has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 27 to February 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15 per person
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the security deposit at time of check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Boltons
Best Western Boltons Hotel
Best Western Boltons Hotel London
Best Western Boltons London
Boltons Best Western
Boltons Hotel
Boltons Hotel Best Western
Best Western The Boltons Hotel London
BEST WESTERN The Boltons London, England
Best Western Boltons B&B London
Best Western Boltons B&B

Mornington London Kensington, BW Premier Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1006 reviews
Rating 8 - Good. 371 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Willard Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and breakfast - we stayed 10 nights
Stayed 10 nights in Jun 2025

6/10 Okay

khoa

Business traveller
Liked: Cleanliness, staff & service

Super small rooms but very accommodating staff

Friendly and helpful front of counter staff. Hotel management, please give the man on the 5am shift a pay raise. Although room was not ready, he went above and beyond to accommodate to make us comfortable until the rooms were ready at 2pm Rooms were comically small. It's what you get for this area but it's almost laughable how small and tight things are. Could hardly spit after brushing my teeth in the sink without splashing water everywhere. No room anywhere to open my suitcase. Luckily im a smaller build person but someone 6ft or a few extra kg's heavy would have a lot of difficulty showering and moving around in the room.
Stayed 1 night in Jul 2025

6/10 Okay

Bruno

Travelled with partner
Liked: Property conditions & facilities
Bathroom reallly tiny.
Stayed 5 nights in Jul 2025

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was incredibly friendly and accommodating. The room was tiny and very loud. Property was well maintained and looked great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
I booked a twin bed room which means a single bed, however the staff where extremely accommodating and where able to change my room and give me a bigger bedroom. Would recommend staying here.
Stayed 7 nights in Jun 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Earls Court tube, helpful staff, great breakfast, small but clean and comfortable room, modern decor throughout
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was in the LG and was extremely small which had been indicated in the booking system and had a covered window with little light so we asked that we would be changed.. this was done in a very efficient and friendly manner snd
Stayed 3 nights in Jun 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service, Excellent Location

What makes this hotel exceptional is the staff. Everyone I encountered, from check-in to check-out, were accommodating, helpful, and friendly. In addition, knowing that there was a 24/7 reception and even a 24/7 bar made me feel very comfortable and cared-for. The location is quite good. It was a five-minute walk up the street to the Earl's Court tube station and from there, I could get everyone. It was really pleasant not to have to stay in the hustle and bustle of Central London and still be within easy distance. Overall, very, very pleased with this hotel and my stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Aniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war für 1 Person, single, also in dem Fall war klein, aber das passte gut. Ich war hier für 2 Nacht, ich bin zufrieden
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were very helpful and friendly. The room is aesthetically pleasing and the bed was very comfortable. Room is small, but to be expected for London. Location is fantastic (less than 5min walk to train station, and an M&S just down the road to buy snacks/drinks, as well as multiple dining options on the main road). We stayed 5 nights, the only let down was the bathroom cleaning- on check-in there was a cleaning issue with the first room so we were moved to another room (which was fine). It seems that they had daily issues with supplying enough clean floor mats/hand towels- we had to ask a couple of times for new mats because housekeeping staff refolded our used wet mats, and hung up used towels that we'd placed on the floor to indicate we'd like a towel change. They didn't appear to wipe down the sink area daily either. The bathroom is actually quite spacious, but lacks enough hooks to hang towels and clothing, and their tiny sink was difficult to brush our teeth or wash our faces in without splashing water all over the floor and our feet. If only they'd installed a full sized sink... it would have been more comfortable.
Stayed 5 nights in Jun 2025

2/10 Terrible

Stephan

Disliked: Staff & service, property conditions & facilities
Stay did not get off to a good start. When checking in two receptionists asked me for photo ID. I am a British citizen therefore I do not have an ID card. Neither do I have a driving licence as I do not drive. I was then asked for my passport. I confess I did not have it on me. In never occurred to me that travelling from the Midlands to London for a night would necessitate me carrying my passport! The hotel was booked and prepaid via Expedia. Apparently the email I had with the booking details and confirmation number was not sufficient. Eventually after much debate a member of staff did accept the email as proof of the booking. Never before have I encountered this situation in a UK hotel. Perhaps there is a law that stipulates that British citizens must provide photo ID when checking into a British hotel? If there is then all the many hundreds of other hotels I have used in Britain over the years without photo ID have been breaking the law. On a more positive note the actual room I was eventually given was quite nice. As other reviewers have stated they are small but the room was perfectly adequate. Decor was pleasant. I was given a lower ground floor room which didn’t bother me. Now for another negative. It overlooked a tiny courtyard which unfortunately was covered in weeds and litter. Not a great advertisement for the hotel. To say that my whole experience of this Best Western hotel has left me with a negative impression is a gross understatement.
View from room LG05.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, this was our first trip to London and we nailed it with Mornington Kensington. Excellent hotel, staff, and service. Location to Tube was fantastic. Lots of restaurants, markets, and shops right there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lloyd

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The room had intermittent loud buzzing all night. No alternative rooms apparently even though I could have booked a more expensive one online. Ultimately did not hardly sleep all night. In fairness staff were good about it, but upon emailing the manager, predictably haven’t got a response!
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in the room service. Towels were not replaced one of four days.
Stayed 4 nights in Jun 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in felt rushed lacking customer care and there was no water in the rooms. The room itself was very clean and quiet, my wife and I enjoyed an excellent nights sleep and the breakfast was excellent value, piping hot served by a great hard working team. Overall we enjoyed our stay.
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice and close to the underground, nice breakfast and staff all very polite- Not so good -bathroom/shower small and cramped -
Stayed 6 nights in Jun 2025

10/10 Excellent

Viktoriia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel overall and perfect location just 3 minutes away from the tube!
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth, Franklin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our group had 2 rooms: a queen suite and a twin room. The queen suite was beautiful, in excellent condition and well worth the extra I paid. The small twin room next door may have been roughed up by children, but it could use fresh paint. I would return!
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay:-)

I stayed in the queen suite with the little patio and it was outstanding! My daughter’s room was a twin and it was okay but tiny. If you can swing it, the queen suite is a big treat! All of the staff were wonderful! Very close to Earl’s Court tube station, a small grocery, Italian restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and modern rooms, and a lift!
Stayed 3 nights in May 2025

8/10 Good

douglas, sterling

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and delightful staff. The places to eat nearby ranged from the basic Burger King to a wonderful place 4 minutes the name of which i cant remember. Downside is the bathroom is very small. I am 5 feet 4 inches and thevshower was tight and the sink was nearly useless. The bathroom is why the hotel is not a 5+ star rating.
Stayed 3 nights in May 2025