citizenM London Bankside

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM London Bankside

Meeting facility
Lobby sitting area
Lobby sitting area
Lobby sitting area
King Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ
  • Tate Modern
    ‪6 min walk‬
  • Borough Market
    ‪7 min walk‬
  • The Shard
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(129 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Located in London (London City Centre), citizenM London Bankside is within a 10-minute walk of Tate Modern and Borough Market. .This boutique hotel is 0.6 mi (1 km) from London Bridge and 1 mi (1.6 km) from St. Paul's Cathedral.

What's nearby

  • The Shard - 10 min walk
  • London Bridge - 15 min walk
  • St. Paul's Cathedral - 15 min walk
  • London Eye - 4 min drive
  • Tower of London - 4 min drive

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Leon - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

Hotel with a 24-hour business center, a quick walk to Tate Modern
CitizenM London Bankside offers 192 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided on request.

Make yourself at home in one of the 192 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CloudM

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • TV channels
  • iPad
  • iPod dock

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1004 reviews" "
Rating 8 - Good. 209 out of 1004 reviews" "
Rating 6 - Okay. 50 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia, Nine Mile Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfortable bed. Nice lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Haley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, clean hotel and rooms. Location is about an 8 minute walk from the nearest train station.
Stayed 8 nights in Oct 2024

10/10 Excellent

Brad

Stayed 3 nights in Oct 2024

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cool hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Dianne

Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy Hotel, Close to so much
Great, trendy hotel, right near the Tate Modern, and close to so many attractions all within walking distance or a quick trip on the underground.
Stayed 3 nights in Sep 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and in a great location. Would definitely stay again!
Stayed 6 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
No nearby public transportation
Stayed 4 nights in Sep 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant comfortable bed, very modern controls for the lighting, temperature, tv, etc. Frosted glass walls around the shower and toilet don't allow for much privacy, but overall a very nice modern, sleek hotel!
Stayed 2 nights in Sep 2024

2/10 Terrible

Sameer

I have not received a refund for my booking because of a suddenly canceled flight by British Airways ://
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and the room controls and tech were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Scarsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Bankside area. Usual CitizenM vibe and quality. Just south of the Thames near the Tate Modern. Very convenient to the area around St Paul. Multiple underground options. Close to Borough Market area dining.
Stayed 4 nights in Oct 2024

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities
All in all I enjoyed my stay at Bankside. My only complaint would be that the room is a tad small. Couldn’t have both suitcases opened at the same time in the room. But excellent location and the staff were friendly and helpful!
Stayed 1 night in Sep 2024

8/10 Good

beverley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no affordable big hotels in London, but this one did a great job. While it was small it was well appointed and comfortable. Staff were amazing. I twisted my ankle during my time there and the staff were great providing me with bags of ice twice a day. I couldn't have been better taking care of
Stayed 5 nights in Aug 2024

8/10 Good

Cindi

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

zara

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Tuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to LSE residence and Globe theatre.
Stayed 3 nights in Sep 2024