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The Borough

3.0 star property

Photo gallery for The Borough

King En-Suite
Exterior detail
City view from property
Interior
Single room shared bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
200 Borough High Street, London, England, SE1 1JX
  • London Bridge
    ‪11 min walk‬
  • Tower Bridge
    ‪4 min drive‬
  • Tower of London
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for King En-Suite

Desk, laptop workspace, iron/ironing board, free WiFi

King En-Suite

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 1 Double Bed, Shared Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King En-Suite

King En-Suite

King En-Suite

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, 2 Single Beds, Shared Bathroom

Basic Twin Room, 2 Single Beds, Shared Bathroom

Basic Twin Room, 2 Single Beds, Shared Bathroom

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single room shared bathroom

Single room shared bathroom

Single room shared bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

City London Hotel

  • Free WiFi
  • Breakfast available
  • Housekeeping
4.0 out of 5, Very good, (1009)
The price is NZ$462
for 1 room
includes taxes & fees
3 May - 4 May
City London Hotel

About the area

London

Located in London (London City Centre), The Borough is within a 10-minute walk of Borough Market and The Shard. .This hotel is 0.5 mi (0.9 km) from London Bridge and 0.7 mi (1.1 km) from Tate Modern.

What's nearby

  • The Shard - 9 min walk - 0.8 km
  • London Bridge - 11 min walk - 0.9 km
  • Tower Bridge - 4 min drive - 1.9 km
  • Tower of London - 4 min drive - 2.0 km
  • London Eye - 4 min drive - 2.3 km

Getting around

  • Borough Underground Station - 1 min walk
  • London Bridge Station - 9 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Ship, Southwark - ‬5 min walk
  • ‪Rice Coming Noodle Bar - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪KFC - ‬3 min walk

About this property

The Borough

Georgian hotel in London
The Borough offers 20 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Hotel
CitySpace
The Borough Hotel
CitySpace Borough
The Borough London
The Borough Hotel London

The Borough Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 319 reviews
Rating 8 - Good. 101 out of 319 reviews
Rating 6 - Okay. 50 out of 319 reviews
Rating 4 - Poor. 49 out of 319 reviews
Rating 2 - Terrible. 34 out of 319 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sally Ann

Travelled with partner
Liked: Cleanliness, staff & service
The accommodation is next to Brough tube station so has good transport links. It is very convenient for Borough High Street and Borough Market. A short walk to London Bridge or the Thames path. A good variety of places to eat close by. The shared bathroom was very clean but would benefit from hooks to hang towels, clothes etc. Room was small but well equipped with sink, tea tray and tv but not all the plugs worked, nor did the over-bed lamp. It was in need of decoration in Dec 2024. Location is convenient for transport links and room was acceptable for a short stay where we just needed a warm clean place to sleep.
Stayed 2 nights in Dec 2024

8/10 Good

jackson

Liked: Cleanliness, staff & service, amenities
Was very convenient to stay at
Stayed 7 nights in Dec 2024

4/10 Poor

Steve

Business traveller
Disliked: Staff & service

No towels?!

Unmanned property. Check in was straightforward, but upon entering my room I discovered no towels. Difficult to address that when the property is unmanned. Never worth the £150 I paid in a million years.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not waste your time and money

Terrible experience: cold showers (fixed about one hour later but too late for our timeline of events so we had to have ice cold showers - in December!!), faceless property without any staff on site, VERY noisy rooms (you can hear people walking and talking in adjacent rooms and upstairs) and to top it all off the maid walked in (we were still in bed) an hour before checkout time without even knocking on the door. Carpets in the hallways are very stained and look like a building site. Customer service has been very uncooperative and even implied we were lying, so we would highly recommend avoiding this brand of properties.
Stayed 1 night in Dec 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please read before booking

Terrible plugs in the room only one worked there was damp on the ceiling above are heads room looked nothing like the photos feel ripped off the floor was more comfortable then the bed found someone’s hair on the pillows off arrival the door lock was had no back exposing the inside of it the light above the bed was held on by a wire and tape bathing in the hallway was a mess
Stayed 2 nights in Dec 2024

2/10 Terrible

Ian

Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Great Location

Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.
Stayed 1 night in Dec 2024

6/10 Okay

sarah

Stayed 1 night in Nov 2024

6/10 Okay

nicola

Business traveller
TV with no remote & wires loose. no USB sockets to charge. Bathroom & toilet facilities separate from room/down the corridor.
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Very poor compared to the last time I stayed

I have stayed before and was content, however my most recent stay failed to meet expectations. Initially the online only check in didn't work, I was checked in but the code was invalid, needed to contact call centre for a new one to progress. Got into the room to find it very cold with both heaters unplugged. Then find TV missing the remote, Settled in to very cold bed, but mattress was very lumpy and uncomfortable. Had to queue for the shared showers in the morning and then when I got to the front there was no hot water. A cold shower after a cold night was rather unwelcome.
Stayed 1 night in Nov 2024

6/10 Okay

Jamie, Llanelli

Liked: Cleanliness
Basic and clean but the heater in the room wasn’t working!
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Afsana

Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Stayed 1 night in Oct 2024

4/10 Poor

Israa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small yet comfortable

Small but comfortable room, clean, smartly styled and fresh. Would I stay again - Yes
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

PUT A SIGN ON YOUR BATHROOM

NO SIGN TO THE BATHROOM, HAD TO CALL CUSTOMER SERVICE AND THE MAN HAD ME WALKING ALL OVER THE PROPERTY LIKE AN IDIOT FOR AGES UNTIL IT GOT TO THE POINT WHERE I WOKE UP A GUEST AND SHE POINTED ME TO THE BATHROOM. ABSOLUTELY RIDICULOUS. The customer service guy was somewhere on the other side of the world and sent me THE WRONG WAY bc his directions were WRONG.
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The TV did not work
Stayed 1 night in Oct 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Vicky

Stayed 1 night in Sep 2024

6/10 Okay

Steve

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

simon

Stayed 1 night in Sep 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on the second floor facing the street, very busy intersection and Borough station - very loud with street noises throughout the night. No lift which was tough but staff was great. Great beeakfastvpkacevroghtbnrcyvdoor!
Stayed 2 nights in Sep 2024