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Dolphin Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dolphin Hotel

Front of property
Reception
Triple Room
32-inch TV with satellite channels
Daily continental breakfast (GBP 6.75 per person)

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    7 min walk
  • Kensington Gardens
    8 min walk
  • Paddington Central
    9 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

In-room safe, free WiFi, bed sheets

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is NZ$366
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About the area

London

Located in London (London City Centre), Dolphin Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.4 km) from Oxford Street.

What's nearby

  • Hyde Park - 7 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 5 min drive
  • Kensington High Street - 5 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 6.75 for adults and GBP 6.75 for children
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • 4 steps to reach property
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 155 out of 674 reviews" "
Rating 8 - Good. 242 out of 674 reviews" "
Rating 6 - Okay. 161 out of 674 reviews" "
Rating 4 - Poor. 82 out of 674 reviews" "
Rating 2 - Terrible. 34 out of 674 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Virgil Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Dolphin and staff were great! And close to Paddington. Expedia did not send change of check-out date to hotel resulting in an extra 100 GBP charge for an an extra night. I hope Expedia refunds me for the mistake.
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good short stay.
Even though I was late arriving, and had lost my paperwork earlier, I was still greeted with courtesy and a helpful attitude at the reception desk, which put me at ease. The room was small, but ideal for my short stay with a clean en-suite and ample shower, with hot water. I was able to relax, and sleep in a comfortable bed. The TV worked and the positions of lighting switches and sockets was good. There was a working fridge, (which I didn't use). The Kettle for Tea & Coffee was provided and worked well. I have stayed at The Dolphin Hotel several times and I got the feeling that there has been some improvements made. As a solo short stay visitor, I find The Dolphin offers a good service at a reasonable price for London, but I do advise to book well in advance.
Stayed 1 night in Sep 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at the dolphin, it was so close to Paddington station With a quiet park right across the street, and the front desk staff was very helpful! We’re planning to stay there again the next time we come to London.
Stayed 3 nights in Sep 2024

10/10 Excellent

helen

Stayed 1 night in Aug 2024

8/10 Good

Cheryl, Taunton

Liked: Cleanliness, staff & service
Good for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Debbie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of issues e.g. the chargers were hard to get to and we had to move the bedside table, my daughters charger got very warm , the tv didnt work, the shower took ages to warm up and the grate in the bathroom kept falling off and left a hole on the bathroom floor when it did and the water took ages to drain in the shower
Stayed 3 nights in Sep 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
I only needed a bed for the night and it was adequate for that reason. The underground would have woken me at 6am, when it started, if the Gulls had not already. They let me drop my bag early which was great and the staff were very polite. Did not stop for breakfast, so could not tell you much more about the place. Very convenient for Paddington railway station and underground.
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location
Stayed 1 night in Aug 2024

8/10 Good

Juan, Rockford

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a perfect location to travel in London. The staff was also very friendly. Small rooms and bathroom but for the area it is OK. Will recommend to anyone visiting.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable stay. Minutes away from transportation restaurants and anything else you need.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paeder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for one night, it's not the most fancy hotel of course, and is priced accordingly. Simple room with comfortable beds and friendly staff; that's all we really cared about and they got it right. We arrived slightly before check-in time but they let us check-in anyway. They offered free baggage storage on checkout day as well which meant we could enjoy an extra few hours in london without carrying all our stuff around. It's just a couple of minutes walk from several tube lines and also from the heathrow express. It sits on a very quiet and classically west london little square. Served our needs perfectly.
Stayed 1 night in Sep 2024

4/10 Poor

Natasha

Disliked: Staff & service, amenities, property conditions & facilities
It was alright, however, I was staying on the main floor and could hear every single person coming in and out of the building, as well as the door to breakfast was right outside of my room and would slam constantly every early morning. I grew up with trains so I thought I would be okay with them .... they come every minute. It was constant shaking and loud noises. The room itself was passable, small but appropriate for how cheap it was. The shower was small however typical for a city location. Overall, the room was okay but the noise was horrendous. If you do choose to stay at this site, if they try and put you in the main floor room, I would recommend you ask them for a different room.
Stayed 2 nights in Sep 2024

8/10 Good

Harjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Aug 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with nice location.
Subway ran underneath hotels on that block, which made it shake gently. This was different and not bad, but it is good to know what it is and that it is nothing to worry about. Some people may not do well with it, but if you are aware then you can say, ok this is what it is and be ok with it. Location was good as it was an easy walk to Paddington Station and to Hyde Park.
Stayed 3 nights in May 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a comfortable, clean, basic room for the money, can’t be beat. Located on a leafy London block just a stone’s throw from Paddington station, which is 20 mins to Heathrow via Heathrow Express. Staff are courteous and on the ball. Only caveat: some economy rooms are in the basement with a steep flight of descending stairs. Can’t be helped, it’s an old Victorian building, but important to know.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful with directions.
Stayed 6 nights in Jun 2024

10/10 Excellent

Joyce

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised in the pictures. Amazing central location 1min walk to Paddington station and underground, lots of restaurants within moments. Staff really lovely at breakfast and kept replenishing the breakfast buffet throughout our time at the table. Breakfast included scrambled eggs (which wasn’t in pictures) but no pastries which is what I thought was standard for continental breakfast. Worth noting though that the shower room and toilet is very tiny, and that because it’s a listed building there is no lift so you have to take your suitcases up a lot of narrow stairs. I would stay there again if I had just backpack/carry on bags rather than large suitcases.
Stayed 2 nights in Aug 2024

6/10 Okay

Man

Disliked: Property conditions & facilities
There is noise from underground train.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
We got moved to the sister hotel as The Dolphin was fully booked. Everything was great, clean and comfy. Id requested ground floor which i didnt get but that was fine. I thought id booked 4 single beds and got a bunkbed and a double but i was happy with the room so didnt question it
Stayed 1 night in Aug 2024

6/10 Okay

Christopher, Ellicott City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a fine property, but the vibrations and sound of the underground is significant - as you are very close to the Paddington station. Fortunately the Underground does not run during the middle of the night
Stayed 1 night in Aug 2024

8/10 Good

Michael, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 2 nights in Aug 2024