On our first night at the Edward Paddington the electrical outlets in our room did not work, the room was ridiculously small, as well as their shower where I could not even turn around without bumping into a glass wall. There was no soap or shampoo, and the bed had a spring stabbing me in the ribs all night. When I told the woman at the front desk about the electrical outlets not working, she cracked a rude smile as if our bad experience was a joke to her. We also overpaid by a significant amount for that one night there. I realized the Hilton, a block away, was charging far less, so I rebooked with them for the rest of our time in London. The Hilton is ten times nicer and had plenty of rooms.