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Ellen Kensington

3.5 star property

Photo gallery for Ellen Kensington

Reception
Reception
Bar (on property)
Suite
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Cromwell Road
    ‪4 min walk‬
  • Kensington High Street
    ‪15 min walk‬
  • Imperial College London
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Terrace

Minibar, in-room safe, desk, soundproofing

Classic Room, Terrace

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation)

Suite (Coronation)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn London - Kensington High St. by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1619)
The price is NZ$345
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn London - Kensington High St. by IHG

About the area

London

With a stay at Ellen Kensington in London (London City Centre), you'll be within a 5-minute drive of Natural History Museum and Kensington High Street. .This eco-certified hotel is 1.4 mi (2.2 km) from Hyde Park and 2 mi (3.2 km) from Westfield London Shopping Centre.

What's nearby

  • Kensington High Street - 15 min walk
  • Natural History Museum - 16 min walk
  • Royal Albert Hall - 3 min drive
  • Hyde Park - 4 min drive
  • Stamford Bridge Stadium - 4 min drive

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Over Under Coffee - ‬2 min walk

About this property

Ellen Kensington

Eco-certified London hotel in London City Centre with free breakfast
Ellen Kensington offers 105 air-conditioned accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in June 2024.

Make yourself at home in one of the 105 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of Ellen Kensington, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Ellen Kensington has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Renovated guest rooms – June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Ellen Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

5.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boonleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.
Stayed 4 nights in Jan 2025

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

cyrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

cyrita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ok
Todo muy bien.
Stayed 2 nights in Jan 2025

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alexandra

Stayed 1 night in Nov 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).
Stayed 3 nights in Nov 2024