Hampton by Hilton London Waterloo

3.0 star property

Photo gallery for Hampton by Hilton London Waterloo

Reception
Lobby lounge
Bar (on property)
In-room safe, laptop workspace, blackout curtains, soundproofing
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • London Eye
    ‪13 min walk‬
  • Big Ben
    ‪16 min walk‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Non Smoking, City View

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed (Connecting Rooms)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, City View

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

A stay at Hampton by Hilton London Waterloo places you in the heart of London, within a 5-minute drive of London Eye and Big Ben. .This hotel is 1.4 mi (2.2 km) from St. Paul's Cathedral and 1.7 mi (2.8 km) from The British Museum.

What's nearby

  • London Eye - 13 min walk - 1.1 km
  • Big Ben - 16 min walk - 1.4 km
  • St. Paul's Cathedral - 4 min drive - 2.2 km
  • Tower of London - 6 min drive - 3.3 km
  • Buckingham Palace - 7 min drive - 3.5 km

Getting around

  • London Waterloo East Station - 5 min walk
  • Lambeth North Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪Marie's Cafe - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Vaulty Towers - ‬4 min walk
  • ‪Daddy's Japan Soul Food - ‬4 min walk
  • ‪Crust Bros Pizza - ‬3 min walk

About this property

Hampton by Hilton London Waterloo

Hotel with free breakfast, near London Eye
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 297 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Languages

Arabic, Dutch, English, French, Greek, Hindi, Hungarian, Italian, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (101 centimetre high)
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Hampton by Hilton London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 702 out of 1266 reviews
Rating 8 - Good. 377 out of 1266 reviews
Rating 6 - Okay. 132 out of 1266 reviews
Rating 4 - Poor. 31 out of 1266 reviews
Rating 2 - Terrible. 24 out of 1266 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

samer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, efficient and friendly check in
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location and facilities

It was just one night but was comfortable and clean, good location and easy to get to
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

2/10 Terrible

Abdenaceur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at 3 PM, I had to wait 30 minutes for my room to be ready, which was particularly stressful as I was traveling with my 1-year-old daughter who needed to nap. Despite repeated inquiries, I was told multiple times that the room would be ready in “10 minutes,” causing further frustration. Additionally, I had prepaid for dinner, but I was disappointed to find it only included two courses (starter and main, or main and dessert), which felt incomplete for a proper meal. This limitation was not mentioned during booking, and clearer communication about such policies would help manage expectations better.
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for money

Hotel was clean, comfy and well staffed. Checked in early and was able to use the bag drop service both days. Breakfast was good, hot and plenty of it. great location too
Stayed 1 night in Jan 2025

10/10 Excellent

nigel

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Umer

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London, plentiful buffet breakfast. No frills room and uncomfy bed. Quiet and safe feeling
Stayed 1 night in Jan 2025

8/10 Good

Jan

Travelled with family
Great location and value for money. Would have liked complimentary water in the room. We had a sofa bed which was extremely uncomfortable, the springs could be felt through it. Needs a topper mattress to help make it more comfortable. We asked for a cot when we booked it but was not given one and there wouldn’t have been enough room for it anyway. Baby had to sleep with mum. Great breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel close to Westminster bridge. Good local bus services.
Stayed 2 nights in Jan 2025

6/10 Okay

adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms for family too small.
Stayed 9 nights in Dec 2024

2/10 Terrible

Umer

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Pathetic … not worth it

Receptionist no manners… they do personal talks to wash other instead of serving the guests. They gave me a tough time to change my room with damaged aircon. They forced me to switch a low category room.
Stayed 5 nights in Dec 2024

10/10 Excellent

ANIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

marisel

Travelled with family and small children
Property was ok
Stayed 1 night in Jan 2025

8/10 Good

Sunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Festive relaxing NY break

Excellent festive stay at the hotel for NYE and NY.very convenient to get to all attractions and well connected by the tube close by. Staff esp the reception staff (Abin?) at night always ready to help with a smile. The complimentary bfast buffet is a great start to the day and has lots of options
Stayed 5 nights in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Year’s Eve stay

Nice room, decent size. Great location, close to Waterloo underground station. Good security for New Years Eve. Interestingly they have all the signs about being eco friendly etc, and reusing towels where possible. Standard hang your towel and reuse or put on floor for replacing. However there is 1 small single towel rail (and no hooks) in the entire bathroom. Could not possibly hang up 2 towels, hand towel, bath mat to reuse.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vitor, Renton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty new Hotel
Stayed 5 nights in Dec 2024

8/10 Good

peter, Grimsby

Stayed 2 nights in Nov 2024

8/10 Good

Adalia

Stayed 2 nights in Dec 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for a one night stay but room was quite chilly, shower a bit on and off, and needed a bit of attention on the whole room - having said that for the location and the cost it was value for money.
Stayed 1 night in Dec 2024