With a stay at MSK Superior in London (London City Centre), you'll be steps from Kensington Gardens and 12 minutes by foot from Hyde Park. .This hotel is 0.7 mi (1.2 km) from Kensington High Street and 1.3 mi (2.1 km) from Marble Arch.
What's nearby
Hyde Park - 12 min walk
Kensington High Street - 14 min walk
Royal Albert Hall - 18 min walk
Oxford Street - 6 min drive
Natural History Museum - 7 min drive
Getting around
Bayswater Underground Station - 2 min walk
London (QQP-Paddington Train Station) - 15 min walk
London City Airport (LCY) - 62 min drive
Restaurants
MEATliquor - 3 min walk
Bayswater Arms - 2 min walk
McDonald's - 2 min walk
The Taza Sandwich - 3 min walk
Mandarin Kitchen - 3 min walk
About this property
MSK Superior
Hotel in London, steps from Kensington Gardens
MSK Superior offers 21 accommodations.
Make yourself at home in one of the 21 guestrooms.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include multilingual staff and an elevator. Self parking (subject to charges) is available onsite.
Languages
Arabic, English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (surcharge)
Conveniences
Lift
Guest services
Concierge services
Multilingual staff
No housekeeping
Porter/bellhop
Accessibility
Lift
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 25
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is served at number 66 Inverness Terrace.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 100.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number No Registration ID
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
London Plaza Serviced Apartments Apartment
Serviced Apartments Apartment
Serviced Apartments
London Plaza Serviced Apartments Apartment London
London Plaza Serviced Apartments London
MSK Superior Hotel
MSK Superior London
MSK Superior Hotel London
London Plaza Serviced Apartments
MSK Superior Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 161 reviews" "
10 - Excellent
8
Rating 8 - Good. 41 out of 161 reviews" "
8 - Good
41
Rating 6 - Okay. 49 out of 161 reviews" "
6 - Okay
49
Rating 4 - Poor. 42 out of 161 reviews" "
4 - Poor
42
Rating 2 - Terrible. 21 out of 161 reviews" "
2 - Terrible
21
5.4/10
Cleanliness
6.6/10
Staff & service
4.0/10
Amenities
5.2/10
Property conditions & facilities
Reviews
6/10 Okay
Shelley
Travelled with group
3 Jul 2022
Disliked: Amenities
Decent place to stay for 1 night, very warm in basement room, air con unit not working however there was a fan. Locality to paddington station was good, just a 10 minute walk
The photos on site for the apartment for 5 adults weee misleading. Ithe duplex apartment seem that there was a room with double bed and then the upstairs has a double bed and a single bed. In reality, the double bed downstairs were foldable single beds that were very bed for adult's back. The folding g beds also took up most of the space downstairs which made walking about difficult. The place was too cramp. The place was also very dirty with clumps of dust on the floor and even in the cupboards which could hardly open as one of the. Beds was against the door. There was hardly space to place the luggage. Notwithstanding, the location was great with good restaurants and grocery stores including Asian food stuff.
Our first night was a nightmare since we were given basement room. Can't sleep when you hear footsteps every time people pass by. Hotel staff was understanding and gave us room at the highest level.. but need to carry our bags one floor up (lift until 4th floor only). The room was nice and clean. Overall stay for 2 adult people is ok.. not suitable if you are travelling with children if given room like us.
Iza
Stayed 3 nights in Nov 2017
6/10 Okay
Valerie, Los Angeles
21 Nov 2017
Disliked: Cleanliness
A last minute warm room + bed with wifi
Surprisingly, this was available right away when I had a problem with my original Phoenix Hotel reservations. It was not the cheapest but it was available and more decent than the other ones in the area. It's on the 4th floor and the check-in host said it has an elevator. But when I got off the 4th floor turns out I had to still climb a very narrow steep stairs. The room is not bad at all. Clean for the most part. But I found a roach on the bathroom floor.
Worst value for money ever. Completely run down and lots of appliances broken. Including fridge (solid froze all my food that I then had to throw away and had no food coming home late at night. Wasn’t even compensated for that). So no point in „apartment“ if Basics don’t work. Heating broken, aircon broken, bathroom completely moldy. Not pleasant in any way.
Steer clear.
I woke up in the morning to find bugs crawling around the bed. I took photos and confronted front desk staff.
In addition the room was dirty - previous occupant's shampoo was not even cleared away, and there was no toilet roll when I checked in.
I was moved to another apartment while they called in pest control. But despite complaints London Plaza refused any refund whatsoever.
At least e-bookers was more sympathetic and understanding.
Tim
Stayed 3 nights in Oct 2017
8/10 Good
Darren
11 Oct 2017
Disliked: Staff & service
business friendly staff unfriendly stay
I booked a superior triple room which on the picture showed three single beds.When we arrived,we had to go to another hotel 100yds away to check in and get room keys.We then went back to the hotel apartment we booked and it appeared to be a double bed and a small sofa.We returned to the check in hotel to explain to the receptionist the situation.She said there was nothing she could do but could upgrade us at a cost of £288.This was not an option so we went back and found the double bed was two singles and could be split and one of us slept on the sofa.The receptionist wasnt helpful at all in fairness.However once we settled in we found it great for location of our works.The only other minor items against it was that there was no bedding for the sofa so we had to go back again to the other hotel for that and minor things like only two cups in a triple room,no tin opener in the kitchen..etc.
Darren
Stayed 5 nights in Oct 2017
6/10 Okay
Robert
11 Sept 2017
Liked: Cleanliness
Disliked: Staff & service, room comfort
Booked a superior triple, which clearly stated 3 beds, arrived and was given a studio - 1 dbl bed plus sofa bed. Asked to be changed but was full, no manager on duty all weekend to speak to. NOT HAPPY
Mountains of dust in room and in air conditioner - leaving it unusable and swealtering hot. When window open cleaning staff stood outside of window on basement level and chatted loudly / smoked right against the window and room - unacceptable.
Shower door broken. Toilet broken and although flushed, contents would reappear hours later.
No delivery of fresh towels and sheets.
Basic things need to be updated even for it to match the low price that we got. Unclean rooms are unacceptable at any rate.
Verified traveller
Stayed 3 nights in Jul 2017
6/10 Okay
AZ, Asia
23 Jul 2017
Liked: Staff & service
Small inexpensive apartment in central London
Small apartment but closely located to shops and eateries. Apartment was advertised suitable for 5 but is actually rather small and tight.
Room in poor condition and not particularly clean. There was damage to the walls and the bed base, towels were frayed. There was a drainage problem with the toilet, I was told that it was the bleach that they used which was a brown colour, but that brown colour kept reappearing over time when the toilet hadn't been used or cleaned....... Cheap, but still not very good value for money!
The room I was originally allocated was unavailable due to issue with the room, so I was given another room which happened to be in the basement. Unfortunately there was a crack in the window left by the previous occupants which wasn't really an issue.
The room was tidy and spacious but the fridge let off an annoying buzzing noise. With the room being in the basement there was a lack of fresh air and was very stuffy even with the window open on a very hot evening.
Hotel is basic but what you expect for the rates. Staff are lovely.
There was one dirty towel left on the side in my room, I'm assuming the cleaners just missed it as all new clean towels were in there.
Planning to stay again
Very basic room with no room to move around.
Television didn't work and the air con on the ceiling had no remote.
Paul
8/10 Good
Verified traveller
2 May 2017
Liked: Cleanliness, staff & service
Acceptable
The apartment was ok and in a good location, I would also add the service we received was good. However, the apartment needs a little work. The balcony doors when closed still left a gap therefore you could clearly hear the outside noise. We are a family of four so our room included a sofa bed, this needs replacing ASAP. The mattress was barely adequate and I would say it is the most uncomfortable hotel bed I have slept on. The beds upstairs in the duplex were fine, but the sofa bed is old, worn and uncomfortable.
We were very disappointed with the apartment at London Plaza. The bathroom was quite grubby especially the floor, missing shower tap handles and no soap holder in the shower. Bring your own basics such as tissues, teabags & coffee as these are nother provided. The bed was small & uncomfortable. Overall just basic, no frills. Needs an update.
Beds were HORRIBLE. Additionally the triple room is very small with a pull out bed not what the pictures reflect.
Verified traveller
8/10 Good
lynn, wiltshire
13 Apr 2017
Liked: Cleanliness, staff & service, room comfort
Accessible
Easily booked through Expedia. Close to both bayswater and queensway tube station, ideal when travelling from Paddington station. The road adjacent has plenty of restaurants and takeaways, along with a sainsburys and tesco. Upon arrival to the accommodation we headed straight for the house number 32, where there was a sign on the door which informed us we had to go down the road to check in at the whiteleaf hotel. Check in was smooth, and friendly and our accommodation was ready even though we arrived early and were just planning on leaving our luggage at reception. We found the room easily, pleasantly surprised, was adequate for what we needed on our stay.
Shower was fab, hot after 5 people using it. Plenty of towels and bedding.
Check out went smoothly too, still friendly and helpful.
lynn
6/10 Okay
Verified traveller
13 Apr 2017
Liked: Cleanliness, staff & service, room comfort
Fabulous location and great crash pad for 5
We stayed as a family of 5 in the duplex apartment. It was clean & main beds were very comfortable, 2 children were in 'z-beds', shower was lovely & powerful.
I marked it down as there was no comfortable chairs, just dining chairs & maintenance appeared lacking....the stairs banister had a spindle missing, and the air con wasn't working but 2 fans were provided.
The building is beautiful and I'd stay again as a family, but only as somewhere to sleep for a night.
Verified traveller
10/10 Excellent
Tony
30 Mar 2017
Liked: Cleanliness, staff & service, room comfort
Good value
Spacious, comfortable bed, hot shower, kitchenette. Fair price. All I want!