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Normandie Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Normandie Hotel

Lobby
Exterior
Standard Double Room, Ensuite
Bathroom
Lobby

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
96 Sussex Gardens, Paddington, London, England, W2 1UH
  • Hyde Park
    ‪8 min walk‬
  • Kensington Gardens
    ‪9 min walk‬
  • Paddington Central
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 14 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

St Athans Hotel

Pet-friendly
Free WiFi
Business services
Housekeeping
4.0 out of 5, Very good, (1000)
The price is NZ$192
for 1 room
includes taxes & fees
5 Feb - 6 Feb
St Athans Hotel

About the area

London

Located in London (London City Centre), Normandie Hotel is within a 15-minute walk of Hyde Park and Marble Arch. .This hotel is 1.2 mi (2 km) from Oxford Street and 2.3 mi (3.7 km) from Leicester Square.

What's nearby

  • Hyde Park - 8 min walk
  • Marble Arch - 13 min walk
  • Oxford Street - 4 min drive
  • Kensington High Street - 5 min drive
  • Buckingham Palace - 8 min drive

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Mihbaj - ‬5 min walk
  • ‪The Heron - ‬3 min walk
  • ‪It's All Greek to Me - ‬3 min walk
  • ‪Fountains Abbey - ‬3 min walk

About this property

Normandie Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Normandie Hotel offers 14 accommodations.
Make yourself at home in one of the 14 guestrooms.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.

Languages

Bulgarian, English, Greek, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Computer station

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Normandie Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 52 out of 729 reviews" "
Rating 8 - Good. 150 out of 729 reviews" "
Rating 6 - Okay. 209 out of 729 reviews" "
Rating 4 - Poor. 160 out of 729 reviews" "
Rating 2 - Terrible. 158 out of 729 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Stayed 1 night in Oct 2024

8/10 Good

Jacqueline

Stayed 1 night in Oct 2024

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to raise a formal complaint. When I arrived I was given a key for the main door and the a key for the bedroom door. I went out for dinner Sunday. Came back out the key in the main door and didn’t work. I was outside when it was rainy getting soaked till someone came out he done it worked. I tried again in front of him didn’t work. I asked what’s going or doing wrong he said don’t know. The bedroom itself is on a slant which makes your balance uneasy. The main receptionist is not approachable. They put a kettle, tea and coffee in the room but no fridge so have no where to put the milk fresh. This is more like fawlty towers the phone number on the website no matter what time day or night you call never no answer. I want a full refund and the beds are so outdated it really is unreal
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic
Shower control was not attached to shower. No bath mat. No wifi.
Stayed 1 night in Oct 2024

2/10 Terrible

fraserGregory

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses must be ancient as they completely flattened with the slightest weight, with springs sticking out. 1 Sheet and no covers or duvets. No toiletries no plug tiny towel no te
Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water. No elevator for heavy bags. No staff except for in the mornings when she’s cleaning. Bathroom was falling apart. The water knob in the shower was broken and fell off.
Stayed 2 nights in Sep 2024

2/10 Terrible

Martha, Madison

Travelled with family
Disliked: Staff & service, amenities
NO internet despite being told it was going to be available. Had to pay for 3 days of international phone service to use personal hot spot. No breakfast on any day we were there. NO staff available for the entire stay. Called the number on the door 3 times and no answer. Beds were springs mattress with little padding on top. Boards under the memory form on the small bed. Fan made available in room did not have adapter to plug in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Travelled with family
Disliked: Amenities
No WiFi
Stayed 4 nights in Sep 2024

2/10 Terrible

Lakhvir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very bad they don’t listen to you don’t ever go over there they too arrogant and disrespectful
Stayed 2 nights in Sep 2024

6/10 Okay

Miss L

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in (but read the "check in before 10pm small print), quiet, clean, friendly staff and excellent location. Overall good value for money.
Stayed 1 night in Aug 2024

10/10 Excellent

GOKMEN

Stayed 2 nights in Aug 2024

4/10 Poor

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible, almost through to the base, this was room 7
Stayed 1 night in Aug 2024

2/10 Terrible

Fizza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not let me in even though I had ID
Stayed 1 night in Jul 2024

2/10 Terrible

Terence

Disliked: Staff & service
Terrible service - dont stay
Terrible service. No-one at hotel telephone numbers offered did not exist. Had to wait outside for an hour and only got in through help of another customer who had the same problem. This is not a one off they simply dont care - only stay if you want tk wait ovwr an hour to get in.
Stayed 1 night in Jul 2024

2/10 Terrible

Georgina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty old damaged furniture didn't dare sleep on the bed slept on top bathroom freezing cold shower no hot water no cuuos for rinsing out after teeth cleaning advertised 24hiur reception more like 4 hour reception wished I'd slept/stayed outside to be honest it was way way overpriced would never ever stay there again and would advise others thinking of booking to have another think
Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Stayed 2 nights in Jul 2024

6/10 Okay

Derrick

Stayed 2 nights in Jul 2024

4/10 Poor

Kenny

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Gloria, Moorpark

Disliked: Cleanliness, staff & service, property conditions & facilities
small, old, towels old
Stayed 2 nights in Jun 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice basic accommodations!
Stayed 5 nights in May 2024

4/10 Poor

Brigitte

Travelled with partner
Disliked: Staff & service, amenities
So, we got what we paid for but still. No staff on site. Beds were very uncomfortable and no consistent hot water. Pluses - it was safe, the room had a window that opened and the area is beautiful
Stayed 3 nights in Mar 2024

2/10 Terrible

Liza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This hotel should never be on Hotels.com. The shower stall was the size of London’s telephone booth! Forget about amenities - none at all! We did not have cold water for the 1st 4 days. Reception was not manned 24 hrs, maybe 4 hrs a day only! No staff to report to. The cleaning lady who I happen to bumped into 1 afternoon (3 days after check-in) said it was not just us who are complaining. Other guests complained of the same nature as we saw them waiting at the entry hallway, waiting for any staff to talk/report the matter to. One rainy afternoon, we found guests waiting to check in at the front door. No one answers the phone, they said and they have been waiting! We will never stay at this hotel ever again nor recommend it to anyone!
Stayed 6 nights in Mar 2024

6/10 Okay

charles

Liked: Cleanliness, amenities, property conditions & facilities
good hotel limited staff atfront desk sometimes nobody.Cant understand whey they placed me 6 floors upstaire.There were no occupation on lower floors.My only interaction with staff was the cleaner.
Stayed 1 night in Feb 2024