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Park Plaza London Riverbank

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Breakfast, lunch, dinner served; international cuisine
Suite, 1 Bedroom, Balcony, River View
Suite, 1 Bedroom, Balcony, River View
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Westminster Abbey
    ‪14 min walk‬
  • Houses of Parliament
    ‪14 min walk‬
  • Westminster Bridge
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(26 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.6 out of 10
Good
(13 reviews)
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

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About the area

London

Located in London (London City Centre), Park Plaza London Riverbank is within a 15-minute walk of Westminster Abbey and Westminster Bridge. .This eco-certified hotel is 1.1 mi (1.8 km) from Big Ben and 1.1 mi (1.8 km) from London Eye.

What's nearby

  • Westminster Abbey - 14 min walk
  • London Eye - 16 min walk
  • Big Ben - 17 min walk
  • Trafalgar Square - 5 min drive
  • Buckingham Palace - 5 min drive

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Millbank Tower - ‬11 min walk
  • ‪City Inn Westminster - ‬11 min walk
  • ‪The Black Dog - ‬6 min walk
  • ‪The Rose - ‬3 min walk
  • ‪Mezemiso - ‬1 min walk

About this property

Park Plaza London Riverbank

Riverfront London hotel in London City Centre with a fitness center
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 645 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Chino Latino, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (GBP 40.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 25.00 for adults and GBP 25.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chino Latino
  • Chino

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 960 out of 1762 reviews" "
Rating 8 - Good. 428 out of 1762 reviews" "
Rating 6 - Okay. 194 out of 1762 reviews" "
Rating 4 - Poor. 109 out of 1762 reviews" "
Rating 2 - Terrible. 71 out of 1762 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The View was incredible! Staff was great and also the breakfast. O would highly recommend the stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great ambience and attentive staff
Stayed 1 night in Oct 2024

4/10 Poor

Marina

Travelled with family
Disliked: Staff & service
The property is adequitley situated to some attractions convenient to public transportation. The staff howevrr was not well informed nor very helpful. The hotel did not provide friendly service nor access to basics such as drinking water. The coffee maker was broken in the room we stayed and we did get a replacement on the same night. We paid extra for upgraded room with river view and did not get the river view.
Stayed 2 nights in Oct 2024

4/10 Poor

Millicent

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money for the level of service
Great restaurant and fantastic service. The food is great and staff are lovely however the hotel side is disappointing. I stayed here for my anniversary and I’m thankful to Annelke who was lovely on the reception team on check in. I was looking forward to the spa and swimming. However I was extremely disappointed with the lack of service. Despite requesting slippers and robes multiple times, they were never provided. What made it worse was seeing other guests receive these items without any issue. I was informed by the reception team guest services and concierge when I called that these are not provided following a new policy. I was not aware of this otherwise I would have come prepared. I even offered to pay for these and I was recommended to go down to the local grocery store who would not have these items in stock. Upon checkout I was informed these items are provided but it was too late and I had to walk down to the swimming pool area in boots and a coat and after swimming it’s not ideal to wear these. This lack of responsiveness and attention to guest needs really detracted from what should have been a pleasant stay. Not the level of service I expected and payed for. Highly disappointed and ruined the special weekend we had planned.
Stayed 1 night in Oct 2024

8/10 Good

ROSEANNE

Stayed 1 night in Sep 2024

8/10 Good

Bryan, Bremerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first to UK and had a couple of issues that were addressed. Took awhile to figure out how to close curtains. Also toilet wasn’t flushing properly. Also went to eat at restaurant and ended up walking up from table. No one came to serve us.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and the smell was out of this world.
Stayed 4 nights in Oct 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Rooms could use an upgrade and I think our bed sheets weren’t actually changed between us and last guests. Floor not vacuumed. The location is ok if you want to walk to Westminster area but it’s not very close to a tube station. There were some good restaurants and coffee shops close by though. Front desk and staff helpful.
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently stayed at Park Plaza Riverbank London, and found the property itself to be quite nice. The amenities and overall ambiance were great, making for a pleasant stay. However, my experience was marred by a significant issue at checkout. They mistakenly gave us the wrong luggage, which led to a major hassle while traveling from London to Paris. To make matters worse, the luggage they returned to us contained a knife, raising serious safety concerns. This mistake almost derailed our entire trip and added unnecessary stress to our travels. While I appreciated the hotel's atmosphere, the luggage mix-up and its potential consequences overshadowed the positives. I hope they improve their checkout process to prevent such issues in the future.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
This is a great hotel that I have stayed at many times over the last ten years or so. In this occasion however whilst the room was fine there was a very nasty smell in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Christie Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One day my room was not cleaned when I returned at 6:15 p.m.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Extremely friendly service. One of the nicest hotels I’ve stayed in. Room was very spacious and quiet with the perfect riverside view. The cleanliness overall was OK however there was a few hairs in the bath and dirty dishes in the kitchen drawer. Nothing too major.
Stayed 1 night in Oct 2024

10/10 Excellent

janine, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast staff was absolutely wonderful, especially Varvara who greeted us every day with a wonderful smile and was so respectful and friendly.
Stayed 4 nights in Oct 2024

2/10 Terrible

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Luisa Enes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay and are low maintenance guests. On a 4 night stay only request room cleaned once and only beds were made. Old towels remained with all garbage left clearly which should have been taken away.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shmaryu

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 13 nights in Sep 2024

10/10 Excellent

Sara

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
First time here felt very welcome
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

6/10 Okay

Anet

Stayed 3 nights in Sep 2024

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, and in the heart of the city, close to many attractions. The staff were excellent. I arrived early for check in (3 hours) and the front desk associate, Tuana, who was a trainee went above and beyond to allow me the option of early checkin. All staff were responsive to my questions and willing to help without hesitation.
Stayed 1 night in Sep 2024