Norfolk Inn Paddington London, GBR - Best Price Guarantee

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk

Laundry

Explore the area

6-8 Norfolk Square, London, England, W2 1RS

Hyde Park
8 min walk
Kensington Gardens
8 min walk
Paddington Central
9 min walk
London (LHR-Heathrow)
42 min drive

Room options

Twin Room

28 sq m
Sleeps 2
2 Twin Beds

Single Room

10 sq m
Sleeps 1
1 Twin Bed

Double Room

23.1 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Parking available

Business services

Housekeeping

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About the area

London

A stay at Norfolk Inn Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.8 mi (1.2 km) from Marble Arch and 1.4 mi (2.3 km) from Oxford Street.

What's nearby

Hyde Park - 8 min walk
Marble Arch - 15 min walk
Oxford Street - 4 min drive
Kensington High Street - 5 min drive
Buckingham Palace - 7 min drive

Getting around

London Paddington Station - 3 min walk
Paddington Underground Station - 3 min walk
London City Airport (LCY) - 49 min drive

Restaurants

‪Sawyers Arms - ‬2 min walk
‪Bonne Bouche Catering - ‬3 min walk
‪Paramount Lebanese Kitchen - ‬3 min walk
‪Mihbaj - ‬3 min walk
‪It's All Greek to Me - ‬2 min walk

About this property

Norfolk Inn Paddington

Hotel with a 24-hour front desk, a short walk to Hyde Park

Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.

Make yourself at home in one of the 31 guestrooms. Bathrooms with showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided on request.

Make use of convenient amenities, which include concierge services and a reception hall.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Languages

English, German, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Internet access

Family friendly

Laundry facilities

Conveniences

Reception hall

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets

Bathroom

Private bathroom
Shower
Towels

Entertainment

TV/satellite channels

Food and drink

Coffee/tea maker

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 100.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

SO Hotel Paddington

SO Paddington

SO Paddington Hotel

So Paddington Hotel

Norfolk Inn Paddington Hotel

Norfolk Inn Paddington London

Norfolk Inn Paddington Hotel London

Norfolk Inn Paddington Reviews

5.0

5.2/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

6/10 Okay

Ayodele

Business traveller

14 Sept 2024

Disliked: Amenities, property conditions & facilities

While i wasn't expecting a five star notel, this inn is very dirty and unkept. The tv advertised in the room is tiny and doesnt work. There is no battery in the tv remote control, no rubbish bin in the room just to mention a few. I won't be going to this in again

Stayed 4 nights in Sep 2024

2/10 Terrible

Hazel

Business traveller

12 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COCKROACHS everywhere, even in the bed!

Several dead cockroaches on the floor, pulled back the sheet and one scurried out of the bed. Pulled forward the bed, a live one on the wall and floor behind it. Next to rubbish and a scrunched up dirty pillowcase that had clearly been there for months. Baby coackroaches all over the shower tray, that we’re coming up from the plug hole. Flushed them away, they were back a couple hours later. And in the sink. So much mess on the bathroom mirror couldn’t see in it. Bugs on the floor behind the mirror No pillowcases on the pillows. The stench in the room reflecting its state, which could not have been cleaned in a long time. Couldn’t open the window. I asked to be moved, but told the hotel was full. I asked for a refund and told to go back to hotels.com. I asked hotels.com who told me to wait until they got a refund from the hotel. who offered 25$ compensation (which never arrived). But couldn’t find another hotel for that in London anyway, and so late at night. Will be reporting to the health department. Was awake all night. Do not stay here

Stayed 1 night in Sep 2024

2/10 Terrible

Spencer

Business traveller

12 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL- DO NOT STAY- revolting.

I work work in central London during the week and stay in a variety of hotels. I have to say this was the worst hotel I have ever stayed in. Ground floor room, bedroom wall paper falling off all walls, bedding was itchy toilet was absolutely revolting, looked like a seagull had exploded over the window. Shower was tiny and you had to walk sideways to squeeze in and then nowhere to hang a towel so had to rest it on the door handle. Totally horrid, thought about checking out and finding somewhere else. Hotels.com I am angry that you have listed this and thoughts now on your quality.

Stayed 2 nights in Sep 2024

2/10 Terrible

Robert

Travelled with partner

1 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very dirty. Claims 2 stars, should be zero.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremy

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

4/10 Poor

Silas

28 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Travelled with partner

28 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very dirty, claim 2 stars, should be zero. Show phone and concierge on website, neither are there.

Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches

Vile. My room was a basement double room with en suite bathroom that smelt dreadful and was crawling with small cockroaches.

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

22 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Sian

Travelled with family, Travelled with group

21 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was dirty, furniture was old and broken, including the bed. The bathroom was smelly and not pleasant. When we got into the room the blind was not on the wall. We asked for a different room and were told that the blind would be fixed. It was but the blind was of no use as the material was so light that you could see the window frame through it even at night. We couldn't wait to get out of there!

Stayed 1 night in Aug 2024

2/10 Terrible

ejaz

2 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

Lucy

Business traveller

1 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I stayed here for 10 minutes before leaving! This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!

Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

29 Jul 2024

Stayed 3 nights in Jul 2024

2/10 Terrible

Stephen

28 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Ralfs

23 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very poor place

Stayed 1 night in Jul 2024

2/10 Terrible

Gerard

Business traveller

17 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The other reviews were spot on. This hotel is dire.

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A disappointing stay with cockroaches

The advertised picture is/was a whole lot nicer than the room we stayed in. Also i feel like the room we eventually got was given to us as a punishment due to our 2 different check in like experiences. I had arranged to drop off luggage earlier than check in time and was assured we could check in at any time late in the evening (attended a concert at hyde park). At luggage drop off the first man was lovely, found our booking, knew we were dropping off luggage and got us to us fill in the white form, ready for check in later. He was really nice. At 1130pm when we actually checked in the 2nd man was quite rude, aggressive and argued we had lost our room key card. After much deliberation and explanation he got me to fill in another white form(which i had said was completed before). He then deliberated and gave us a key for LG2 but then suddenly changed his mind and gave us LG1. It was very late and we were too tired to complain but there were cockroaches, and constant pigeon noises from outside. Every thing could also do with a bit of a general deep clean. It wasnt particularly expensive but our room was nothing like the picture

Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Travelled with family, Travelled with group

12 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The room is not cleaned and well maintained. The size was not on the standard with we paid. The toilet was dirty and the shower room only fits for the small kid. it's was a very poor and disappointed experience.. hopefully this comments help facilitate improvements.

Stayed 2 nights in Jul 2024

2/10 Terrible

Joanne

11 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The property was not all like the photos. I made the mistake of not reading reviews. Vermon ate chocolate i had bought for gifts over night. This must be closed down for health reasons. I woud like my money reimbursed. There is no lift. You have to carry your bags up and down the stairs. I cant believe Exedia are associated wththis accommodation.

Stayed 1 night in Jul 2024