Gem Strathmore Hotel

4.0 star property

Photo gallery for Gem Strathmore Hotel

Bar (on property)
Executive Twin Room
View from room
Lounge
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Imperial College London
    ‪4 min walk‬
  • Natural History Museum
    ‪5 min walk‬
  • Victoria and Albert Museum
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

London

Located in London (London City Centre), Gem Strathmore Hotel is within a 10-minute walk of Victoria and Albert Museum and Science Museum. .This hotel is 0.7 mi (1.2 km) from Hyde Park and 0.9 mi (1.4 km) from Kensington Palace.

What's nearby

  • Victoria and Albert Museum - 9 min walk
  • Science Museum - 9 min walk
  • Hyde Park - 14 min walk
  • Kensington Palace - 18 min walk
  • Buckingham Palace - 6 min drive

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 4 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Fait Maison - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Paul - Gloucester - ‬3 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Wingstop - ‬3 min walk

About this property

Gem Strathmore Hotel

Hotel with a 24-hour front desk, a quick walk to Victoria and Albert Museum
Gem Strathmore Hotel offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Czech, English, Estonian, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 19.50-24.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 346 out of 982 reviews
Rating 8 - Good. 397 out of 982 reviews
Rating 6 - Okay. 160 out of 982 reviews
Rating 4 - Poor. 57 out of 982 reviews
Rating 2 - Terrible. 22 out of 982 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SUSANNAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this hotel for a conference. Perfectly situated and was lovely.
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Stayed 1 night in Oct 2024

8/10 Good

dawn

Travelled with group
Liked: Property conditions & facilities
Rugby stayover
Excellent stay and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Fredrik

Business traveller
Disliked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel to stay in will definetly be booking again clean friendly good food excelent
Stayed 1 night in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Really enjoyed our stay. Our room was comfortable and very clean. We enjoyed our meal at the bar and the staff were very helpful and efficient.
Stayed 1 night in Oct 2024

4/10 Poor

Jon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable basement room...
Given a basement room. Annoying clanking or dripping in the ceiling from air-con late at night. Uncomfortably hard bed. Loud, shouty hotel decorators outside our windows at 7am.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
Disliked: Cleanliness
Good
Lovely hotel but not overly clean in the room if you’re looking in the corners etc. Could do with a few revamps to get up to 4 star standard. Also, the room was extremely hot. A fan was provided though. Good location though for what we wanted to do in London, and I would return. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and courtesy staff
Great value, courtesy staff, and vegetarian/vegan focused dinning options.
Stayed 2 nights in Oct 2024

8/10 Good

Anita

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The staff was sweet and helpful. The food was good, good service. There was some rubbish left in the hallway when I got there, and the first day it was picked up after I asked, and the second day it was not They could use more variety in pillows, They were a bit hard. I could hear everything in my room from the other room, including farts, and every word in a conversation, that was uncomfortable, perhaps they should provide white noise machines. Lastly it's uncomfortable to hear the news all day and music in the lounge. The lounge was loverly except for that. Perhaps news with captions, but no volume?
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Stayed 1 night in Sep 2024

10/10 Excellent

Minru

Stayed 1 night in Oct 2024

8/10 Good

Gwen, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were young and seemed somewhat inexperienced. However, they were very attentive and helpful - to the best of their ability. The exterior of the property is under renovation, I wonder if it is under new management with a new staff. The location and proximity to the metro couldn’t be better. I am a solo traveler, and my room was tiny, but very clean and Had everything I needed. I used the laundry service, had tea in the bar but skipped the breakfast because it was expensive and I found another English breakfast right around the corner. I frequented the pub that is a three minute walk. Good food, good beer, and seemed popular with the locals.
Stayed 3 nights in Oct 2024

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a family of four. We had a room on the 1st floor (above ground level) and the room was more than adequate for our purposes. Staff was incredible friendly. The hotel itself is not modern, so if that is what you are looking for you won't find it. That said, the hotel was once a large mansion and exudes old world charm. There is a lovely reception/bar area that is cozy and well-staffed. I loved my stay here and it is less than 5 min. walk from Glouster Road station. Tons of restaurants and shopping nearby. Easy to walk to many neighborhoods in central London. Also, 2 min. from the Natural History museum.
Stayed 4 nights in Oct 2024

2/10 Terrible

Angela

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Junior Receptionists need Training please
The reception is unprofessional. The young white man who was at Reception when I checked in did not bother to inform me that workers were literally on a scaffold outside my window. Imagine my surprise. When I raised the issue the next day he started giggling. Honestly, like a teenager. I would have been happy with a reassurance that he won’t surprise any more female guests. On a more practical level, I had to keep my curtains shut until 4pm when the workers left. No light could come through. Like a dark shoebox. There’s no huge surplus of light in the UK anyways. On departure I requested a printout of the paid receipt. I was told because I booked through the Hotels.com site it would be a break of my personal data! However, I had many times been through the process with other hotels. I jnsisted. The manager came. She immediately printed the receipt snd apologised. My view is that the junior Receptionists need further training.
Stayed 1 night in Oct 2024

10/10 Excellent

MAXIM, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The location is convenient, the room was clean and comfortable, and the staff were attentive and welcoming.
Stayed 3 nights in Oct 2024

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Good, quiet room, but shower was just too tight. Could hardly bend over to get bath soap, no shelving in shower.
Stayed 4 nights in Oct 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath was a bit tired, snd high to step up into for showering. Nice bedding and towels, great amenities, frindly staff. 10 minute walk to pubs, restaurants, cafes and RAH, and tube
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strathmore
This was a lovely hotel in a great location for the Albert Hall. The room was clean and quiet the breakfast was lovely too. The only suggestion I would make would be to have thicker duvets now the weather has changed. The stay was great and the staff were excellent.
Stayed 1 night in Sep 2024