The Sumner

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sumner

Hallway
Executive Double or Twin Room
Front of property
Reception
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Marble Arch
    4 min walk
  • Hyde Park
    5 min walk
  • Baker Street
    7 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Deluxe Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

London

With a stay at The Sumner in London (London City Centre), you'll be a 4-minute walk from Marble Arch and 5 minutes by foot from Hyde Park. .This bed & breakfast is 0.7 mi (1.2 km) from Oxford Street and 0.7 mi (1.1 km) from Bond Street.

What's nearby

  • Marble Arch - 4 min walk - 0.4 km
  • Hyde Park - 5 min walk - 0.5 km
  • Oxford Street - 14 min walk - 1.2 km
  • Buckingham Palace - 5 min drive - 3.2 km
  • Piccadilly Circus - 6 min drive - 3.3 km

Getting around

  • Marble Arch Underground Station - 4 min walk
  • Marylebone Station - 12 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Ranoush - ‬2 min walk
  • ‪Al Balad - ‬2 min walk
  • ‪Maroush - ‬2 min walk
  • ‪Snowflake Luxury Gelato - ‬2 min walk
  • ‪Gail's Artisan Bakery - ‬1 min walk

About this property

The Sumner

Bed & breakfast with a 24-hour front desk, a short walk to Marble Arch
The Sumner offers 20 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 10 per person
  • 1 bar

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 173

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Children 5 years old and younger are not permitted at this property

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 710 reviews" "
Rating 8 - Good. 268 out of 710 reviews" "
Rating 6 - Okay. 81 out of 710 reviews" "
Rating 4 - Poor. 36 out of 710 reviews" "
Rating 2 - Terrible. 15 out of 710 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Travelled with partner, Travelled with group
Disliked: Cleanliness
The bathroom wasn’t very clean and smelled like mold. Housekeeping wouldn’t come until very late in the day. I checked out a few days ago and they still haven’t charged me and the staff isn’t very helpful trying to figure out why. The location was nice and the room was big.
Stayed 7 nights in Aug 2024

4/10 Poor

Linda

Travelled with family
Some of the rooms were smelly, had leaks. It was very noisy- construction. And I had a piece of jewelry stolen from my suitcase.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Edd

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Catherine

Stayed 1 night in Jul 2024

8/10 Good

Lucy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Owners are spot on but the room needs attention
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Isobel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location
Amazing customer service, couldn’t fault it. The person on reception was so welcoming, personable and helpful as was the person in the breakfast bar. There were areas of our room that could have done with a small amount of paint to freshen it up and there was a strange drain smell occasionally in the bathroom however the room and bathroom were clean and the bed was comfy. They also had a beautiful lounge room which we used after coming back from a gig in Hyde Park. The location is perfect for Hyde Park, Oxford Street and walkable from London Paddington (20 minutes). All in all an enjoyable stay. Would stay again just for the location and customer service.
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lorene

Stayed 5 nights in Jun 2024

6/10 Okay

Karen

Stayed 1 night in Jul 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood pub and breakfast place around the corner
Stayed 3 nights in Jun 2024

10/10 Excellent

william, Grimsby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and extremely friendly and helpful staff.
Stayed 3 nights in Jun 2024

8/10 Good

Michael-Ann

Stayed 6 nights in May 2024

8/10 Good

Brenda, Bridgeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sumner didn’t make a great first impression - the reception area is cramped. And there were a couple problems in our room (the only outlet in the bathroom didn’t work, the WiFi was a bit sporadic, and the shower hose leaked). But the bed was soooo comfortable, the water pressure and temperature were great, the breakfast was fantastic (so many choices, hot and cold, and attentive service), and the location was perfect, very close to several things we wanted to do or see in London, and very close to public transportation of all sorts. Overall we give it a 9!
Stayed 5 nights in May 2024

6/10 Okay

DIANNE

Travelled with partner
Liked: Cleanliness, staff & service
Staff were excellent & very obliging. The stairs were a real problem - they had a lift but you then had to carry your luggage up or down stairs to get to your room, which made it very difficult. Very squeaky floors throughout building
Stayed 6 nights in May 2024

6/10 Okay

Mark

Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy walk to many amenities. Nice and spacious.
Stayed 3 nights in May 2024

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service
It's a small boutique hotel with only 8 rooms. It is a very old building, typical for the area, and located in a very good and convenient location. Nice neighborhood, safe, walkable and close to attractions and transportation. The elevator was fixed and in working condition. The room was big and comfortable; the bathroom was small. Breakfast was included and good. It's a small boutique hotel with only 8 rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and close to the pub
Stayed 5 nights in May 2024

10/10 Excellent

daryoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely excellent location
Lovely stay in an excellent location, Hyde park within 1 minute walking and underground to anywhere
Stayed 10 nights in May 2024

4/10 Poor

Adriana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a great neighborhood, the staff is friendly and offer a good service, The elevator does not work, and it seems they have no intention on fixing it, so consider carrying your luggage many stairs up and down. I really consider that the property needs an important reformation. The rooms are tiny and need a change in furniture and carpeting.
Stayed 3 nights in Apr 2024

8/10 Good

Laith

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable homely setting. Lovely staff.
Stayed 1 night in Apr 2024