The Tower Hotel, London

4.0 star property

Photo gallery for The Tower Hotel, London

Exterior
Outdoor banquet area
Outdoor banquet area
2 restaurants, lunch, dinner served; local and international cuisine
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

Sleeper Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Limited View

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, with Bridge View

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, with Bridge View

  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Double, with Bridge View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Limited View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

With a stay at The Tower Hotel, London in London (London City Centre), you'll be steps from Tower of London and 3 minutes by foot from Tower Bridge. .This hotel is 1.3 mi (2.1 km) from The Shard and 1.3 mi (2.1 km) from HMS Belfast.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 3 min walk - 0.3 km
  • HMS Belfast - 10 min walk - 0.9 km
  • London Bridge - 14 min walk - 1.2 km
  • The Shard - 17 min walk - 1.4 km

Getting around

  • Tower Hill Station - 7 min walk
  • Fenchurch Street Station - 10 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • ‪The Vault - ‬5 min walk
  • ‪The Dickens Inn - ‬4 min walk
  • ‪Vicinity - ‬1 min walk
  • ‪Butlers Wharf Chop House - ‬7 min walk
  • ‪The Watch House - ‬7 min walk

About this property

The Tower Hotel, London

Hotel with 2 restaurants, steps from Tower of London
The Tower Hotel, London offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 801 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy local and international cuisine at Vicinity, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 22 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Vicinity
  • VU
  • The Lawn
  • Starbucks

Things to do

  • Fitness centre

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 18

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

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The Tower Hotel, London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3140 out of 6761 reviews
Rating 8 - Good. 1909 out of 6761 reviews
Rating 6 - Okay. 980 out of 6761 reviews
Rating 4 - Poor. 426 out of 6761 reviews
Rating 2 - Terrible. 306 out of 6761 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great views Lovely cocktail bar
Stayed 1 night in Oct 2024

10/10 Excellent

LOUISA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with stunning Tower Bridge view. Great location. Lovely staff.
Stayed 1 night in Dec 2024

6/10 Okay

Karly

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, our room was fab and the service was excellent. Really handy for Tower of London, Borough markert, Tower Bridge and ST Katherine's Dock. Plenty of places to visit close by and to eat out. Tube and rail links within walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Stayed 2 nights in Nov 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

pamela mastin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Silvia, Norwalk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Terri L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking to spend your time shopping you will have to travel a bit. But if you’re looking for great views, being close to transportation, excellent staff, and a view of the river this is the place to be!
Stayed 10 nights in Nov 2024

10/10 Excellent

Chenhui, Cary

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay at The Tower Hotel. Upgraded this year to Bridge view. Well worth it.
Stayed 2 nights in Dec 2024

2/10 Terrible

Paal

Disliked: Cleanliness, staff & service, property conditions & facilities
What a disappointment! Our room the first night had constant heat on and even with windows open and 45 degrees outside it was too hot! I would guess 85 Fahrenheit! We suffered through the first night. Told the concierge about it in the morning, they said they would take care of it, came back in afternoon and asked them again, then came back in the evening, nothing done! each step we were told they could/would fix the temperature, so that is what we expected. By this point I was mad as this is completely unacceptable. They sent up temporary coolers that you fill with ice, while the heat kept pumping. At this point I insisted on getting a Room with temp control as it was my 2nd time to the front desk that night! We were given a room that smelled like cigarettes, but at the point we needed sleep. So we stayed there and didn’t bother following up! The elevators couldn’t keep up with the guests at the hotel…the stairs had some weird funky smelll… great location but worst experience at a hotel for us!
Stayed 3 nights in Nov 2024

8/10 Good

Christopher, City East

Travelled with family
Liked: Cleanliness, staff & service
Good location, the rooms with full bridge views are great.
Stayed 2 nights in Nov 2024

6/10 Okay

Lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok not great
Issues with TV reported on site and followed up by email all ignored
Stayed 2 nights in Nov 2024

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Morgan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Definitely a bait and switch. It does not look like the photos and it is extremely run down. An elevator was down during our stay creating long waits. Room was so run down. Shower wouldn’t drain.
Stayed 4 nights in Nov 2024

10/10 Excellent

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juana, Apple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here
Stayed 3 nights in Nov 2024

8/10 Good

desmond

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well positioned easily accessable. It was in a popular location. The views were amazing. The staff were helpful. Our room could have been a bit more spacious. Some skin lotion in the bathwould have been useful. Check in and check out were quick and smooth.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Wicked
Stayed 1 night in Dec 2024

10/10 Excellent

Amanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Betsi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Im given the hotel a 3 out of 5. Around the hotel the view is amazing, the hotel is beautiful but it lacks customer services. The front desk Akhil was the only one to show interest on helping nit even the manager roberto who was rude. Front desk does need to be trained. The whole staff at the concierge was amazing and helpful & knowledgeable. The restaurant Vicinity horrible the waitress didnt bring my kids water. The hotel needs to improve C.S
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location very close to the London Bridge. It has great restaurants in the property and close by. The staff was incredible, the room very clean and quiet area.
Stayed 2 nights in Nov 2024