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Mackay Resort Motel

4.0 star property

Photo gallery for Mackay Resort Motel

Exterior
Interior
Reception
Terrace/patio
Luxury King Spa Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
154 Nebo Road, West Mackay, QLD, 4740
  • Mackay Base Hospital
    ‪19 min walk‬
  • Caneland Central
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪5 min drive‬

Room options

View all photos for Luxury King Spa Suite

Luxury King Spa Suite

Luxury King Spa Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room

Self-Contained Twin Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room

Self-Contained Family Room

  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom

Standard Twin Room, Accessible

  • 41.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Mackay

With a stay at Mackay Resort Motel in Mackay (West Mackay), you'll be within a 5-minute drive of Mackay Regional Botanic Gardens and Mackay Base Hospital. .This motel is 1.5 mi (2.3 km) from Mackay Enertainment and Convention Centre and 1.5 mi (2.4 km) from Harrup Park.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Base Hospital - 19 min walk - 1.6 km
  • Caneland Central - 2 min drive - 2.5 km
  • Mackay Enertainment and Convention Centre - 2 min drive - 2.4 km
  • Bluewater Lagoon - 3 min drive - 2.7 km
  • Harrup Park - 3 min drive - 2.5 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Red Rooster - ‬3 min drive

About this property

Mackay Resort Motel

Suburban motel with a coffee shop and an outdoor pool
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy local and international cuisine at Blue Gecko, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mackay? This motel has 603 square feet (56 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Blue Gecko - This poolside restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (603 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 934 reviews
Rating 8 - Good. 348 out of 934 reviews
Rating 6 - Okay. 61 out of 934 reviews
Rating 4 - Poor. 15 out of 934 reviews
Rating 2 - Terrible. 6 out of 934 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy peasy
Thank you for the hassle free stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this motel again. The staff went out of their way to make sure I was happy. The cleaning staff said hello every time they saw me. I was supposed to stay until the Sunday however with all the rain I ended up leaving on the Friday and the staff in the office were also fine with this.
Stayed 7 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but everything was great!
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff but motel a little tired. Wrong choice for a holiday stay for me. Noisy in the early hours with people shouting from another room, not the motels fault so maybe unlucky. Glad to check out. Better choices near Marina for a leisure stay though this would probably be reflected in prices.
Stayed 1 night in Dec 2024

8/10 Good

Linda

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The motel itself was nice and modern looking, even though it was on a main road the traffic noise was minimal. I think the people that have it may be doing it up little by little. It does need a bit of a make over, cosmetic though. The beds were divine, most comfy nights sleep for all 3 of us for 3 nights. The pool was lovely. Although we didn't eat in the restaurant it looked nice, it did lack gluten free options, other than chips. That's okay there was a restaurant over the road that accommodated the one meal we ate out in. The rooms were okay. I thought that the cleaners could have put in more of an effort as there was a sock left over from the last people. In saying that the girls were chatty and lovely. All in all it was nice.
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pool, comfortable room, only possible downfall would be restaurant open on weekends to cater for dinner when no other option in the area is available.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were comfy as
Stayed 1 night in Nov 2024

8/10 Good

Patrice

Liked: Staff & service
18 Nov 2024
Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, lovely breakfast. Well maintained
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Stayed 1 night in Oct 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great . Excellent prices . Magic stay .
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time i have stayed at this motel and have not beable to fault.. Staff are always friendly and great to deal with.. The facilities are always clean and tidy.. the rooms and the beds are amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
A good motel clean and management friendly. Would go again.
Stayed 1 night in Oct 2024

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Elsie

Stayed 1 night in Sep 2024