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Arrow on Spencer

4.0 star property

Photo gallery for Arrow on Spencer

Two Bedroom Penthouse (PQ2S) | Terrace/patio
View from property
Four Bedroom Penthouse (PQ7S)
Front of property
Three Bedroom Penthouse (PQ4S) | Private kitchen

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
585 La Trobe Street, Melbourne, VIC, 3000
  • Marvel Stadium
    ‪7 min walk‬
  • Queen Victoria Market
    ‪10 min walk‬
  • Melbourne Central
    ‪11 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Deluxe One Bedroom Apartment (QS)

Deluxe One Bedroom Apartment (QS)

Deluxe One Bedroom Apartment (QS)

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment (Q)

Standard Apartment (Q) | Bathroom

Standard Apartment (Q)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Apartment (Q4S)

Three Bedroom Apartment (Q4S) | Living area

Three Bedroom Apartment (Q4S)

  • 75 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe 2 Bedrooms Apartment (Q2S)

Deluxe 2 Bedrooms Apartment (Q2S)

Deluxe 2 Bedrooms Apartment (Q2S)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Four Bedroom Penthouse (PQ7S)

Four Bedroom Penthouse (PQ7S) | Living area

Four Bedroom Penthouse (PQ7S)

  • 180 sq m
  • Sleeps 9
  • 1 Queen Bed and 7 Twin Beds

View all photos for Three Bedroom Penthouse (PQ4S)

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Penthouse (PQ4S)

  • 140 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Two Bedroom Penthouse (PQ2S)

Two Bedroom Penthouse (PQ2S)

Two Bedroom Penthouse (PQ2S)

  • 85 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

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About the area

Melbourne

A stay at Arrow on Spencer places you in the heart of Melbourne, within a 10-minute walk of Marvel Stadium and Collins Street. .This hotel is 0.5 mi (0.9 km) from Queen Victoria Market and 0.6 mi (1 km) from Melbourne Central.

What's nearby

  • Marvel Stadium - 7 min walk - 0.7 km
  • Collins Street - 9 min walk - 0.8 km
  • Queen Victoria Market - 10 min walk - 0.9 km
  • Melbourne Central - 11 min walk - 1.0 km
  • Crown Casino - 16 min walk - 1.3 km

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 6 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Higher Ground - ‬4 min walk
  • ‪Colonial Hotel - ‬5 min walk
  • ‪Coffee Rush - ‬3 min walk
  • ‪Upstanding Citizens - ‬5 min walk
  • ‪Brown Alley - ‬5 min walk

About this property

Arrow on Spencer

Hotel with a fitness center, a short walk to Marvel Stadium
Arrow on Spencer offers 33 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 33 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service.
Featured amenities include express check-out, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)

Arrow on Spencer Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 150 out of 1000 reviews
Rating 8 - Good. 406 out of 1000 reviews
Rating 6 - Okay. 260 out of 1000 reviews
Rating 4 - Poor. 125 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

monique

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely need some proper curtains on the windows, along with new pillows and a bed that doesn’t fall over
Stayed 2 nights in Dec 2024

4/10 Poor

Amanda, Warrnambool

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Badly run down, not clean and reception only open till 5.00pm
Stayed 1 night in Nov 2024

4/10 Poor

marian

Disliked: Cleanliness, property conditions & facilities
If you like pigeons
Small room with a window facing concrete wall. All that can be seen outside the window is pigeon poo. Room very hot and stuffy. Woken by pigeons before 6am. Bathroom mouldy and not clean.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service
Overall ok!! Very close to Marvel stadium and the guy at the front desk was very nice! The overall place like I said was ok but if you can find somewhere else I would!
Stayed 1 night in Oct 2024

4/10 Poor

Ryleigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I visit Melbourne. It is so central to everything I need and the apartments are very good
Stayed 2 nights in Oct 2024

8/10 Good

Sinclair

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. No noise all evening. Only negative was reception closed 4:45 when it said it was open till 5. We knocked on window and the person helped us but you could tell he wanted to leave. It wasn’t till I got to the room that I saw they’d emailed me instructions for retrieving key cards.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
You get what you pay for...
Basic, run down and cockroaches in the kitchen, carpet needed a serious deep clean as full of dirt, bathroom grates needed a good scrub, balcony covered in bird droppings. Fire alarm went off on second night, barely heard it in the room, luckily one person heard and woke the rest, however an alarm was left continuously going for 2 days straight after. You get what you pay for, definitely won't be staying again, barely what I'd class as a 2 star hotel, these 5 star reviews are totally paid for.
Stayed 6 nights in Oct 2024

4/10 Poor

Debra

Stayed 1 night in Aug 2024

2/10 Terrible

Anish

Disliked: Cleanliness, staff & service, amenities
Very unworthy . I asked the receiptionist for the adjustment of the booking made mistakenly on 20 june to transfer to 6 th june . I went to the premises and came to know they had room . But he said he didnot want to transfer as they had no room. So poor and customer unfriendly hotel. I recommend anyone who is going over there . Do not go
Stayed 1 night in Jun 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels i stayed at. The TV was located in a seperate area away from the bed, which meant that there was no option to watch the television while in bed. The place itself was very tacky. And the hot water ran out in about 5 minutes. Absolutely terrible experience
Stayed 1 night in Aug 2024

6/10 Okay

Darrell

Travelled with family
Liked: Cleanliness
The tv wifi was not connected to it. Run out of toilet paper
Stayed 1 night in Aug 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Melissa-Jane

Travelled with group
.
Stayed 1 night in Apr 2024

8/10 Good

lee

Travelled with partner
Hotel a little dirty in foyer and hallways . Looks like it hasn’t been cleaned in years . The room itself was ok for the price - location was great
Stayed 1 night in Jun 2024

8/10 Good

Nada

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We had the suit and it Was perfect for a large number of guests. However when we arrived there was no one at the reception desk, apparently they called in sick. We had arrived early but I had emailed them previously to let them know that we will won’t need the room until later that evening and We needed to park our cars. Due to no one being there we were unable to check in. The only person to assist was the cleaner. She did a fantastic job and went and called the manager to sort out our cars and how we could collect our room key. After about half an hour it was all sorted. When we arrived back later that evening our collected the key from the overnight box. Had no problems. The room was ok for the 2 nights. Furniture a bit old but we didn’t stay there much. Great location . Would stay there again .
Stayed 2 nights in Jun 2024

8/10 Good

Renee

Stayed 3 nights in May 2024

6/10 Okay

Christian

Disliked: Staff & service, amenities, property conditions & facilities
The apartments are very old, feel a bit untidy, a bit abandoned, but very close to train station and fair value for money
Stayed 1 night in May 2024

8/10 Good

Corrine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice and close to southern cross. Quiet. However, the entire building needs to be painted. Walls filthy,carpets in hallways tattered, mailboxes overflowing with mail. Would stay again
Stayed 1 night in May 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean facilities and consumables, and easy and convenient access close to transport. Police station across the road made it very safe. However, property itself was in quite poor condition with many scratched, stained or poorly repaired aspects. Also, the traffic noise throughout the night was fairly substantial - although this is fairly unavoidable. Fine for the one night that we stayed just to sleep in, but wouldn’t have wanted to stay there for a longer time frame.
Stayed 1 night in Apr 2024

10/10 Excellent

Bec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I really enjoyed our stay. For the price it was good value
Stayed 1 night in Apr 2024

8/10 Good

Kylie

Liked: Staff & service
Ideal location for where we needed to be without having to bring the car. Comfortable enough for one night. I should have brought my pillow however as it was quite soft.
Stayed 1 night in Apr 2024

8/10 Good

SHUJIRO

Stayed 2 nights in Apr 2024

10/10 Excellent

Landen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was terrible ... springs stick into every part of your body all night!!
Stayed 1 night in Mar 2024