Arrived early so decided to see if we could drop bags off and check in later - reception was unattended so rang the number listed to call and waited for a return call - we are still waiting for that return call over 3 days later!
When we did check in the guy at reception was efficient and friendly and explained the after hours entrance.
The lift was new looking and working well - unlike the other 2 lifts that were signed as not in use!
The corridor was old and worn out.
The room was smaller than it looked on the photos (family room with queen bed and 2 single beds). There was a funny old smoke smell in the bathroom which appeared to have been cleaned, but in need of an update and a deep clean once in a while.
The window to the room overlooked the worksite of the metro tunnel works, where they do seem to work most of the night and from early in the morning. Which would not have been so bad if the window was able to be closed better and could have stopped some of the noise.
The beds were comfortable enough to sleep on and clean.
Air-co kept the room cool, however was on the noisey side, which as a plus did block out some of the construction noise!!
This hotel is in a great position, close to Flinders Street Station, Federation Square and everything else in the CBD.
So in summary, if you want a hotel in the middle of the city and do not need all the luxuries but just a place to sleep then this may just be it. If you are looking for luxury then this is not your hotel.