Milano Serviced Apartments

4.0 star property

Photo gallery for Milano Serviced Apartments

Indoor pool
Desk, soundproofing, iron/ironing board, cots/infant beds
LCD TV, DVD player
Interior entrance
Deluxe Apartment, 1 Bedroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Washer
  • Barbecue grill
  • Outdoor space

Explore the area

Map
8 Franklin Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Queen Victoria Market
    ‪7 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Executive Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Deluxe Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Premier Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Executive Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Similar properties

About the area

Melbourne

With a stay at Milano Serviced Apartments, you'll be centrally located in Melbourne, just a 5-minute walk from Melbourne Central and 7 minutes by foot from Queen Victoria Market. .This family-friendly aparthotel is 0.7 mi (1.1 km) from Collins Street and 0.5 mi (0.9 km) from Bourke Street Mall.

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Queen Victoria Market - 7 min walk - 0.6 km
  • Bourke Street Mall - 10 min walk - 0.9 km
  • Collins Street - 14 min walk - 1.2 km
  • Crown Casino - 4 min drive - 3.3 km

Getting around

  • Melbourne Central Station - 5 min walk
  • Flinders Street Station - 16 min walk
  • Melbourne Airport (MEL) - 23 min drive

Restaurants

  • ‪Little Bang Espresso - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Joomak - ‬3 min walk
  • ‪Rose Garden - ‬3 min walk
  • ‪Captain Melville - ‬1 min walk

About this property

Milano Serviced Apartments

Family-friendly aparthotel with a fitness center and a sauna
Milano Serviced Apartments offers 103 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and microwaves. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite from the grocery/convenience store serving guests of Milano Serviced Apartments.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 28 per night; includes in/out privileges)
  • Limited on-site parking

Family friendly

  • Babysitting (surcharge)
  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 103 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 28.00 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Milano Serviced
Milano Serviced Apartments
Milano Serviced Apartments Melbourne
Milano Serviced Melbourne
Serviced Apartments Milano
Milano Serviced Apartments Hotel Melbourne
Milano Serviced Apartments Apartment Melbourne
Milano Serviced Apartments Apartment
Milano Serviced Apartments Melbourne
Milano Serviced Apartments Aparthotel
Milano Serviced Apartments Aparthotel Melbourne

Milano Serviced Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 819 out of 2136 reviews
Rating 8 - Good. 762 out of 2136 reviews
Rating 6 - Okay. 315 out of 2136 reviews
Rating 4 - Poor. 141 out of 2136 reviews
Rating 2 - Terrible. 99 out of 2136 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Francesco

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Apartment small and outdated
Stayed 6 nights in Jan 2025

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, and the staff were very easy to talk to. loved using the pool after a day of sightseeing. will definately come back!
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
For the money this apartment wasn’t up to standard. We have stayed in this block before and the apartment was much bigger and in better condition. There was a broken towel rail in the bathroom and the bathroom two way switching was wired up incorrectly. There was also scuffs and marks over the walls and skirting. There were also light bulbs left on the bed which maybe were supposed to be replaced.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the property, the Metro project is currently outside the apartment room we stayed in. Construction is happening all across Melbourne CBD so you get use to it. Metro workers were helpful and curteous. I would stay at the property again. Aldi is literally next door and there are heaps of other dining options.
Stayed 7 nights in Dec 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jarrod

Travelled with family
Disliked: Property conditions & facilities
Unfortunately once lovely apartments that have not been even close to adequately maintained. Mixer taps for showers / baths all broken and difficult to operate. All timberwork around bathrooms water damaged, swollen and rotting Walls scuffed and dirty, tiles damaged in bath. Covers snapped off main electrical / fusebox, power points missing covers, etc etc. Know this was not isolated, as the queue for check-in was quite long with guests complaining about their rooms. Given this is obviously a recurring issue, front desk insanely understaffed, and seemingly staff are somewhat downtrodden and indifferent as to the, in my view, constant complaint of the actual condition of the apartments differing wildly to the advertising shots.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Travelled with family
Liked: Amenities, property conditions & facilities
room smelt, stain on door that didn't look normal. otherwise very nice place and good central location
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Room comfort
Great location but needs updating.
The hotel was in a great, central location. The gym, sauna and pool were a great addition. However, the room wasn’t equipped with enough for a 5 night stay (toilet paper, towels, kitchen soap, etc) which was inconvenient. The beds and pillows were uncomfortable.
Stayed 5 nights in Nov 2024

6/10 Okay

ali

Disliked: Cleanliness, property conditions & facilities
Not the cleanest apartment in the city for sure, quite average
Stayed 3 nights in Nov 2024

6/10 Okay

Kristy

Travelled with group
Liked: Cleanliness
One bedroom was very dark, which is good for sleeping, the other had light coming in everywhere. You could hear people walking around the corridors, which sounded like thumping. There is currently also a construction site right out front, which they started work at very early in the morning. Receptionist was efficient and pleasant, and the apartment was nice enough.
Stayed 1 night in Nov 2024

4/10 Poor

Sandy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No parking / no view but I liked the Cleaningness of the room is to bad and customer service was great.
Stayed 1 night in Nov 2024

8/10 Good

Roland

Liked: Cleanliness
Rooms were clean but needed updating, shower/bath hard to get in and out. Close to market and free tram.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Travelled with family
Family stay
Family night away. Basic room but kids enjoyed the pool and spa and the gym and sauna were great for the adults. Would have been nice to have basic coffee/tea in room but otherwise well set out and handy with supermarkets next door
Stayed 1 night in Nov 2024

10/10 Excellent

Steven J

Liked: Cleanliness, room comfort
Enjoyable
Great stay convenient to walk to amenities
Stayed 1 night in Nov 2024

10/10 Excellent

shayla

Liked: Cleanliness, room comfort
Good
Booked a one night stay in a 2 bedroom apartment as we were seeing cold play that night!! Lovely property, staff yesterday afternoon at check in were so easy to speak to and nice but staff member this morning at check out didn’t talk much and took the keys and let us out to the garage didn’t ask anything about our stay or even a hi just want do you need, overall amazing rest of the experience and staff were lovely. Nice rooms with good view! Very tiny apartments but so worth it if it’s just you and 1-2 other people, good pool and tennis court. Definitely will stay again 🙂 good price also.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Happy overall with the property and location
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sasipach

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

6/10 Okay

Sam

Stayed 7 nights in Oct 2024

8/10 Good

Alannah

Travelled with partner
Liked: Amenities, property conditions & facilities
The place was very good only thing was a few things was broken and the bed was just 2 singles pushed together and the staff was very friendly but good thing was it was a good stay
Stayed 2 nights in Oct 2024

6/10 Okay

Karla

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Really liked the location as it was close to everything like restaurants and shops. We didn’t like that we didn’t get communication about rd works being done at the front of the apartments. The apartment it self was ok, unfortunately the kitchen tap, bedside cabinet, towel rack, and a few power points were broken. Probably could have gotten an extra cleaning service as we were there for 7days. Or at least fresh towels and bath mats for the bathroom.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lovepreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good close to everything
Stayed 1 night in Oct 2024

6/10 Okay

April

Travelled with family
Good location - poor condition
We stayed in a 2 bedroom apartment. The location of the apartments was great. We paid for 2 adults and 1 child but was only given 2 towels instead of 3. Disappointed by the condition of the room - marks on walls, range hood didn’t have a cover on it and was filthy, drain in bath was broken and things could have fallen down it, no tea towel was provided. The pool was nowhere near as clean and inviting as the pictures suggest. It was a great location and good sized room for what we needed but for the price was disappointed with the condition of the room.
Stayed 4 nights in Oct 2024