Seasons Heritage Melbourne

3.0 star property

Photo gallery for Seasons Heritage Melbourne

Heritage Suite
Interior entrance
Garden
Standard Room
Heritage Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
572 St Kilda Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪2 min walk‬
  • Alfred Hospital
    ‪10 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Economy Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe One Bedroom Apartment

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Melbourne

With a stay at Seasons Heritage Melbourne in Melbourne (Melbourne Central Business District), you'll be steps from St Kilda Road and 10 minutes by foot from Alfred Hospital. .This family-friendly hotel is 2.3 mi (3.7 km) from Crown Casino and 2.5 mi (3.9 km) from Rod Laver Arena.

What's nearby

  • St Kilda Road - 2 min walk - 0.2 km
  • Alfred Hospital - 10 min walk - 0.9 km
  • Crown Casino - 4 min drive - 3.8 km
  • Melbourne Cricket Ground - 4 min drive - 4.1 km
  • Rod Laver Arena - 5 min drive - 4.0 km

Getting around

  • Southern Cross Station - 11 min drive
  • Prahran Station - 13 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪The Bean Hub - ‬7 min walk
  • ‪Ormond Collective - ‬3 min walk
  • ‪580 Bench - ‬3 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Cafe La Colline - ‬6 min walk

About this property

Seasons Heritage Melbourne

Family-friendly hotel in Melbourne with a fitness center
Seasons Heritage Melbourne offers 30 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 30 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Melbourne? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Languages

Chinese (Mandarin), English, French, Hindi, Indonesian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Heritage Melbourne
Heritage Seasons
Heritage Seasons Melbourne
Melbourne Seasons Heritage
Seasons Heritage
Seasons Heritage Hotel
Seasons Heritage Hotel Melbourne
Seasons Heritage Melbourne
Seasons Melbourne
Seasons Melbourne Heritage
Seasons Heritage Melbourne Hotel Melbourne
Seasons Heritage Melbourne Hotel
Seasons Heritage Melbourne Hotel
Seasons Heritage Melbourne Melbourne
Seasons Heritage Melbourne Hotel Melbourne

Seasons Heritage Melbourne Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 262 out of 1088 reviews
Rating 8 - Good. 354 out of 1088 reviews
Rating 6 - Okay. 233 out of 1088 reviews
Rating 4 - Poor. 149 out of 1088 reviews
Rating 2 - Terrible. 90 out of 1088 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Always a solid choice when staying in Melbourne.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Canh Long

Stayed 2 nights in Dec 2024

4/10 Poor

Jorja

Stayed 2 nights in Nov 2024

2/10 Terrible

Maressa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay at this place again! Disgusting.
Have stayed plenty of times before over many years and has been our preference. Has seriously deteriorated in appearance and cleanlines. Filthy windows, floors, balcony, blinds, skirting boards. Pillow covered in black marks. Blind won't stay up and falls down. Bed in our Queen Room was a double that we didn't discover until we returned at midnight. Staff could not provide instructions regarding their own car parks. Got trapped in the car lift. Spent literally an hour checking in while stuffing around with car lifts and car parks when staff could not give a clear answer. Car lift beeping sensors weren't working. Never answer phone, never return calls up to 3 days prior. Upgraded one of the guests rooms when my parents got trapped in the car lift for 20 mins. Inadequate lighting for make up application. Carpets in common areas were disgusting and stretched and a trip hazard. Will never stay again!
Filthy Windows and Balcony
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay and location.
I really enjoyed my stay. The room had all the amenities you needed, was comfortable and a great location to the tram stop right out the front. My 7yo is now jealous that he didn't get to try the car elevator for the on-site parking and wants me to book again!
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect house for a stay in the Jarra Valley. Perfect host.
Stayed 1 night in Dec 2024

6/10 Okay

Jackson

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Swipe left... if you like cleanliness, I would not recommend this property. Long hair found all over the apartment. Couch not cleaned and it stunk. Holes in the carpet. Holes in walls. Filthy balcony. In-room coffee/tea facilities consisted of 2 coffee, 4 sugar sachets and 2 tiny pots of milk. I would be surprised if this property remains in business for much longer
Stayed 2 nights in Dec 2024

6/10 Okay

Eileen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not what i expected. No iron/board in room. Broken fixtures. Mold in shower.
Stayed 1 night in Dec 2024

4/10 Poor

Nyree

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No comment, room was basic limited ventilation... hotel took a $200 holding fee and still not yet returned to my account
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
The room is very small. There is no AC in the room, you only get an electric fan. There was only 1 spoon in the cutlery drawer. Questionable characters hang around the streets near the property which makes it feel unsafe as anyone could easily follow you in and there is no one at reception at night as reception is not 24/7, you need to call a number you need assistance.
Stayed 1 night in Dec 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service
We have stayed here a few times, good location, easy parking around the area. Much cleaner this time, but the mattress definitely need an upgrade.
Stayed 2 nights in Dec 2024

4/10 Poor

Debbie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The motel was a beautiful place close to everything unfortunately the facility in the room were dirty. I found medication under my bed. The check-in lady was very rude. There was a fire alarm on our first night. There I was seven floors up with an injury and had to come down seven flights of stairs. No one told us when we could go back inside as we still stood outside waiting.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easy parking, room was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good for a quick stay, staff were great and room was clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place. Situated in close proximity to the tram service, which takes you directly to the city centre or other routes.
Stayed 7 nights in Nov 2024

8/10 Good

megan

Stayed 3 nights in Nov 2024

4/10 Poor

Kristine

Disliked: Cleanliness, property conditions & facilities
Good location and convenient transportation
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
Fine for a short stay, bed a bit old/worn out and no housekeeping any day. Plenty of cafes nearby and a tram stop straight outside only 15 minutes to central
Stayed 4 nights in Nov 2024

6/10 Okay

Richard

The basic rooms at the seasons have no frills and are bare essential accommodations. Neat and clean but expect nothing more than that.
Stayed 1 night in Nov 2024

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
After a 4 hour drive we weren’t proactive in complaining about the state of the rooms - we just wanted a shower and to rest. My room was so hot! The wall air conditioner didn’t work but there was a fan - ineffective in cooling the room on a 36 degree day. My colleagues room stank of cat piss! She wasn’t sure if she was imagining it… i went to her room this morning and was gagging on the stench in her room!! I have phoned the hotel this morning and left a message and again tonight but the call went to voicemail both times. Parking was convenient - complete with car lift - and very reasonable at $20 per night. If rooms didn’t stink or were cool this would be a very different review as amenities were very good. My room had a fabulous view across Albert Park Lake to the bay and pretty lights at night. Beds were comfortable, linen clean and units well appointed. These rooms should never have been leased in their condition 😡
Stayed 1 night in Nov 2024

8/10 Good

Bharat Raj

Stayed 2 nights in Oct 2024

6/10 Okay

Winifred

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
A quiet and nice areas. But the condition of the hotel room is not up to standard.
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with family
Liked: Staff & service
Was pleasantly surprised with the flexibility when our flight was delayed and we arrived after reception closed. Property is looking a bit worn, but beds were comfortable.
Stayed 2 nights in Nov 2024