2/10 Terrible
Daniella O.
6 Jan 2025
Disliked: Cleanliness
Lots of fixing, no relaxing!!
We are very disappointed because the location was incredible. Good pools, steps away from the beach, very easy to get to and very close to the historic district. The minute we got to the apartment, we noticed it was very superficially cleaned. Mugs still had dry coffee, pans with eggs and forks with avocado on them. When we went to use the towels, we found a living bug on it. So we had to pack up all our clothes to make sure we wouldn't carry the bug with us back home (we left one of the bugs in a bag for the property manager to see). The lights in the second bedroom did not work and sparked when we tried to turn them on. The master bedroom had a leak from the upstairs toilet into our shower and floor. We spent new years eve cleaning the leak and scrubbing the shower, while being worried that the water was from a dirty toilet. The good thing was that an older gentleman from the property had come the next day to hear our issues. We hadn't been able to use the shower until the following day when he could disinfect and clean it. We are very upset about not being able to spend a relaxing time due to constantly having to fix issues within the apartment. It completely ruined our vacation. We spent more time fixing things that should've been fixed before our arrival than enjoying the beach. Then we left feeling rushed out due to the fact that we would be CHARGED a fee for staying after 10 am. This apartment was cleaned haphazardly, and not very hospitable.
Daniella O.
Stayed 4 nights in Dec 2024