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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Lobby
Corner Twin, Non-Smoking
Exterior
Reception
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5-11-16, Shinjuku, Shinjuku-ku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Tokyo

With a stay at JR WEST GROUP VIA INN SHINJUKU in Tokyo (Shinjuku), you'll be within a 5-minute drive of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. .This hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3.6 mi (5.8 km) from Tokyo Dome.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.4 km
  • Shinjuku Isetan - 6 min walk - 0.5 km
  • Samurai Museum - 6 min walk - 0.5 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 11 min walk - 0.9 km

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪富士そば - ‬2 min walk
  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪bistro kojiya - ‬2 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 226 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
This hotel offers designated smoking areas.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must be at least 20 years to stay in a smoking room.

Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku

JR WEST GROUP VIA INN SHINJUKU Hotel

JR WEST GROUP VIA INN SHINJUKU Tokyo

JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1159 reviews
Rating 8 - Good. 312 out of 1159 reviews
Rating 6 - Okay. 84 out of 1159 reviews
Rating 4 - Poor. 14 out of 1159 reviews
Rating 2 - Terrible. 8 out of 1159 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, walkable to JR train station, great Raman Restaurant across the road.
Stayed 3 nights in Feb 2026

8/10 Good

Munmun

Liked: Cleanliness, staff & service, amenities
Very clean room. The staff is courteous. The hotel os located in a nice locality.
Stayed 4 nights in Feb 2026

8/10 Good

Andy.K.W

Good and look new
Stayed 2 nights in Feb 2026

10/10 Excellent

Carrie Reichard

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, convenient walk to many hot spots
Stayed 2 nights in Feb 2026

6/10 Okay

Ian

Stayed 3 nights in Feb 2026

4/10 Poor

Kyle

Stayed 1 night in Feb 2026

10/10 Excellent

SERGIO, HARTLAND

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location.
Stayed 4 nights in Feb 2026

10/10 Excellent

Rowell, Scarborough

Stayed 3 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great, except that check out time is ridiculously early (10am). It's 1000 yen per hour for later check out. If you book directly with the hotel, you get at noon checkout. Otherwise, it would get 5 stars.
Stayed 1 night in Feb 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Great room, super friendly staff, and a great location. A little away from the busy Shinjuku area, but only a short walk. Loved it!
Stayed 4 nights in Jan 2026

10/10 Excellent

HUI

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great location, professional service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sue

Stayed 2 nights in Jan 2026

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, very clean and convenient. Walkable to Shinjuku area and train. Bed and room were a little smaller than expected, but that’s probably normal for other accommodations in the area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Xiaozhou, Hamilton

Stayed 1 night in Jan 2026

10/10 Excellent

Si Qing

Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryuta

Stayed 1 night in Jan 2026

10/10 Excellent

Therelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything.
Stayed 2 nights in Jan 2026

8/10 Good

Ngai, North York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall satisfied only the washing machine and dryer had a little problem the dryer could not completely dry the clothes still a little wet
Stayed 2 nights in Jan 2026

10/10 Excellent

Megenta

Stayed 1 night in Sep 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was a lot smaller than I anticipated and no space to put anything in the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

Syarief

Liked: Cleanliness, staff & service, amenities
Hotel was fantastic and in a quiet corner of Shinjuku but still close to the action.
Stayed 8 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 4 days. A good choice but some drawbacks Pro: excellent service and comfortable (but small) room Con: if walking, close to Shinjuku Station and all the shopping. But with luggage, it can be more difficult. Will be charged 1000 yen for each hour you stay past checkout time. Had to pay extra since their washing machine did not dry well (another drawback). Also, room did not have enough heat to be truly comfortable. A good choice overall - not excellent due to the overcharge.
Stayed 3 nights in Dec 2025

10/10 Excellent

MAX

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yep spotless very nice staff
Stayed 1 night in Dec 2025