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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Lobby
Corner Twin, Non-Smoking
Property entrance
Daily buffet breakfast (JPY 1760 per person)
Corner Twin, Non-Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

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Exterior
Vessel Inn Ueno Iriya Station
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 434 reviews
Vessel Inn Ueno Iriya Station

About the area

Tokyo

With a stay at JR WEST GROUP VIA INN SHINJUKU in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. .This hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3.6 mi (5.8 km) from Tokyo Dome.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.4 km
  • Shinjuku Isetan - 6 min walk - 0.5 km
  • Samurai Museum - 6 min walk - 0.5 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪カフェ アルル - ‬2 min walk
  • ‪世界の山ちゃん - ‬2 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel in Tokyo, near Shinjuku Gyoen National Garden
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 226 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
This hotel offers designated smoking areas.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1101 reviews
Rating 8 - Good. 297 out of 1101 reviews
Rating 6 - Okay. 77 out of 1101 reviews
Rating 4 - Poor. 12 out of 1101 reviews
Rating 2 - Terrible. 7 out of 1101 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron, Wanganui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel, not far to walk from the station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very patient and accommodating. The room itself was nothing special with a window facing a wall, but the centralized location more than made up for it. Very quiet at night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Iam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and very helpful and kind staff.
Stayed 4 nights in Oct 2025

8/10 Good

Kassandra

Stayed 5 nights in Oct 2025

10/10 Excellent

Edmond

Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable, everything I needed. I appreciated that the TV allowed you to link streaming services
Stayed 2 nights in Oct 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good affordable hotel

Small rooms. Clean. Did not use laundry. HVAC good
Stayed 1 night in Oct 2025

10/10 Excellent

Guangran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to major attractions like kabukicho and shinjuku. Really close to shinjuku sanchome station to take the subway to other parts of the city
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in my japan trip and I'm glad it was here. It was nearby to subway lines, a walk away from some nightlife, and has 2 konbini next to it. The place was clean and quiet.
Stayed 6 nights in Sep 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small room, excellent customer service. Definitely would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Sung Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff who speak english
Stayed 1 night in Oct 2025

10/10 Excellent

Paige Kaytlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! The room was clean, the staff was very friendly, and the area was walkable, with my favorite part being a Starbucks about a 5 minute walk away. The staff takes great care of this customers and ensures their stay is as comfortable and easy as possible. I was here for my first time out of my home country and my first time as a solo traveler, and they made my experience easy and comfortable. Thank you for the great stay!
Stayed 10 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, surpassed my expectations
Stayed 4 nights in Oct 2025

8/10 Good

Siushing

Liked: Cleanliness, staff & service
Overall is good
Stayed 3 nights in Oct 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great Experience, room was clean. Enjoyed the breakfast good for a quick meal before exploring.
Stayed 2 nights in Oct 2025

8/10 Good

Maria Mercedes

Stayed 1 night in Oct 2025

10/10 Excellent

JiTong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet area. Close to Shinjuku station which is a big plus
Stayed 2 nights in Oct 2025

10/10 Excellent

magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Maria Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite small even for only two people, but I understand that this is the average you can expect from a hotel in Tokyo. We didn't get to try the breakfast but overall our experience was great at the property! The location was incredible and the highlight of this stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to restaurants and shopping centers.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Jiyeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and professional. We appreciated being able to leave our bags at the front before check in and after check out. Centrally located, very walkable. Great restaurants all around. Room was comfortable and had a couch!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 4 nights in Oct 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2025