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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Single Room, Non Smoking
Property entrance
Daily buffet breakfast (JPY 1760 per person)
Corner Twin, Non-Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Tokyo

With a stay at JR WEST GROUP VIA INN SHINJUKU in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. .This hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3.6 mi (5.8 km) from Tokyo Dome.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.4 km
  • Shinjuku Isetan - 6 min walk - 0.5 km
  • Samurai Museum - 6 min walk - 0.5 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪カフェ アルル - ‬2 min walk
  • ‪サブカルカフェ&バー ニュータイプ新宿 (Newtype Shinjuku) - ‬1 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 226 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
This hotel offers designated smoking areas.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Reviews

JR WEST GROUP VIA INN SHINJUKU Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 664 out of 1029 reviews
Rating 8 - Good. 273 out of 1029 reviews
Rating 6 - Okay. 73 out of 1029 reviews
Rating 4 - Poor. 13 out of 1029 reviews
Rating 2 - Terrible. 6 out of 1029 reviews

Reviews

10/10 Excellent

seung han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a hassle but otherwise the stay was excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Everything was great
Stayed 7 nights in Nov 2024

8/10 Good

Hinson

Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph, Thomaston

Liked: Cleanliness, staff & service, property conditions & facilities
Cheapest hotel I’ve stayed at in all my years coming to Tokyo and Shinjuku. Traveled alone this time and decided to see if I couldn’t save a few bucks and so searched for a hotel in Shinjuku with decent reviews that cost less than US$100 (typically spend US$175-250). Super pleased to say that the Via Inn was a very pleasant surprise. If you’re new to Japan then understand that hotels here are quite small and Via is no exception. Aside from a small desk with a chair there was nowhere to sit other than the bed. Fine with me. The bed was very comfortable - firmer than average with a nice comforter. Only one pillow to begin with but I was given another when I asked for one. The ac worked as advertised, as did the separate air filter/humidifier. No closet space at all - just a wall-hung rack with a half dozen hangers. The bathroom was small but clean, and the water pressure and temp were great. No view at all from window, just the outer stairwell of the building next door. Clean hallways/elevators. Very pleasant staff at front desk - two gentlemen who helped me with the self check-in. A bit odd - I’ve not seen self check-in/out before - worked fine. Front desk staff actually had to help find my reservation when the kiosk couldn’t. The neighborhood is neither great nor awful. Ten min walk to Shinjuku Station. The Via Inn Shinjuku was clean, safe, affordable, comfortable. I recommend it and would return if alone. Couples/families might want to book a larger room though.
Stayed 2 nights in Aug 2025

8/10 Good

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of places to eat. Very lively at night.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ziwei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a solo traveler. It was a small room but perfect for one person. The hotel was close to the train roughly 10 minute walk. There’s shopping everywhere in the area and convenient stores. I would highly recommend this hotel for your stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 6 nights in Jul 2025

10/10 Excellent

Ong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice area to stay for food. Everything we need for a good rest before heading off to other destination.
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service and cleanliness. The cleaners and staffs are always very friendly and accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Wouldn’t change a thing. No idea how this hotel has any bad reviews. Spotless clean, so so so friendly staff. Great location. Obviously the rooms are small, it’s central Tokyo. But the room design is perfect for the space it’s in. We had 2 large suitcases laid out at all times.
Stayed 3 nights in Jul 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed out at Via Inn Shinjuku. The room was small, but the staff were very friendly. And the location was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zsan Aubrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was clean and amenities were available in the lobby. Location is great- close to shopping and the train station. I would definitely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who worked at the hotel was always smiling and helpful. They would open the elevator and always say good morning or good evening.
Stayed 13 nights in Jul 2025

10/10 Excellent

Ryo

Stayed 1 night in Jun 2025

10/10 Excellent

Elena, Cambridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A bit of walk from Shinjuku station, but the staff was kind, the room was clean, and a decent size for the middle of Tokyo. My sister really liked the hotel as well. I'd definitely stay at this hotel again.
Stayed 1 night in Apr 2025

10/10 Excellent

qiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nia

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area to access Sanju and Shibuya. The staff is very friendly as well. I can’t wait to come back to Japan.
Stayed 16 nights in Jun 2025

8/10 Good

Kin Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient close to shops and easy access to trains
Stayed 3 nights in Jul 2025

10/10 Excellent

stephen, Waterloo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for late night checking in. Having things automated meant we can check in after a late flight. Though you had to fill in all the extra details again even though already online booked and paid but still it wasn’t too hard. Room is efficient, small but maximises without losing out of the comforts of a good toilet, bed and table. Great amenities to pick up downstairs, including a razor! Staff was extra friendly and helpful. Right around the corner of a Lawson is always great.
Stayed 1 night in Jun 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, incredible staff
Stayed 6 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025