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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Lobby
Property entrance
Daily buffet breakfast (JPY 1760 per person)
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Interior entrance
JR WEST GROUP VIA INN Iidabashi Korakuen
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.6 out of 5, Wonderful, 538 reviews
The price is NZ$85
5 Jan - 6 Jan 2026
JR WEST GROUP VIA INN Iidabashi Korakuen

About the area

Tokyo

With a stay at JR WEST GROUP VIA INN SHINJUKU in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. .This hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3.6 mi (5.8 km) from Tokyo Dome.

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.4 km
  • Shinjuku Isetan - 6 min walk - 0.5 km
  • Samurai Museum - 6 min walk - 0.5 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪カフェ アルル - ‬2 min walk
  • ‪サブカルカフェ&バー ニュータイプ新宿 (Newtype Shinjuku) - ‬1 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 226 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
This hotel offers designated smoking areas.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1067 reviews
Rating 8 - Good. 286 out of 1067 reviews
Rating 6 - Okay. 74 out of 1067 reviews
Rating 4 - Poor. 13 out of 1067 reviews
Rating 2 - Terrible. 7 out of 1067 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good stay

We were happy with our stay at the hotel, and the location was good for eating out, shopping, and transport links.
Stayed 2 nights in Aug 2025

10/10 Excellent

noa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and in a fantastic location. Staff are so helpful. Rooms are on the small side but that’s normal for Tokyo. We had a great stay and highly recommend this hotel!
Stayed 6 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amelie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy comfortable rooms
Stayed 4 nights in Sep 2025

10/10 Excellent

Ho Yan Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Curtis

Stayed 5 nights in Sep 2025

8/10 Good

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service
very clean and reasonable sized room for the location and price. no potable water available, but there is a muji with free water nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new property. Great bathroom. Decent breakfast. A bit of a walk to train stations, though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service
Very convenient location, friendly staff. Rooms were a bit tight and not really as displayed in pictures but overall comfortable stay for just sleeping in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mr.T

Stayed 5 nights in Aug 2025

4/10 Poor

Ramon

Disliked: Staff & service
t’s not right that when you arrive just 30 minutes before check-in, they want to charge ¥1000, especially when the room is already ready.
Stayed 2 nights in Aug 2025

10/10 Excellent

NATALIE JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms but a little tight compared to US standards. I suppose that's too be expected. Close to subway entrance and shops. Overall, good place to stay with friendly staff. Able to store luggage before check in and after check out if needed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and
Stayed 6 nights in Aug 2025

8/10 Good

Tienwen

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff. The room is clean but small, and no water dispenser in the building. There are multiple laundary machines combining wash and dry, which are easy to use, though the process takes 2 hours.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, service and staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

seung han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a hassle but otherwise the stay was excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Everything was great
Stayed 7 nights in Nov 2024

8/10 Good

Hinson

Stayed 3 nights in Aug 2025