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Sofitel London Heathrow

5.0 star property

Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Superior Room, 1 King Bed
Interior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Stockley Park
    ‪9 min drive‬
  • Windsor Castle
    ‪12 min drive‬
  • LEGOLAND® Windsor
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

Hilton Garden Inn London Heathrow Terminal 2 and 3

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (4568)
The price is NZ$372
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Hilton Garden Inn London Heathrow Terminal 2 and 3

About the area

West Drayton

Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Magna Carta Monument and Airport Bowl. .This luxury hotel is 6.1 mi (9.8 km) from Liquid Leisure and 6.2 mi (10 km) from Stockley Park.

What's nearby

  • Stockley Park - 9 min drive - 10.0 km
  • Windsor Castle - 12 min drive - 13.3 km
  • Thorpe Park - 12 min drive - 11.8 km
  • Eton College - 12 min drive - 13.5 km
  • LEGOLAND® Windsor - 14 min drive - 18.7 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury hotel with 2 restaurants and a 24-hour fitness center
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 605 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in West Drayton? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 45 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 27.00 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2649 out of 4235 reviews
Rating 8 - Good. 877 out of 4235 reviews
Rating 6 - Okay. 400 out of 4235 reviews
Rating 4 - Poor. 151 out of 4235 reviews
Rating 2 - Terrible. 158 out of 4235 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a morning flight
Just a short walk from T5, the Underground Station and car park. Efficient check in. Porter to take cases to the room and a truly outstanding room with all mod cons. Bed & pillows were unbelievably comfortable and made for a good night’s sleep. Only downside was being unable to raise reception on the phone in the morning to get our bags collected from the room. Would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Arti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly esp Aartee who checked me in She was professional friendly efficient was very inpressed
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Unable to heat the room
The room was so cold and reception would not pick the phone up so I had to go down 3 times to complain that the heater was not working and they did not have a heater ! Verry disappointing they were still trying to fix it at 1am ! In the end I gave up and went to bed
Stayed 1 night in Jan 2025

10/10 Excellent

kalyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Bharat

Stayed 1 night in Jan 2025

10/10 Excellent

Shariq Khalid, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient when you have a layover and fly the next day
Stayed 1 night in Jan 2025

10/10 Excellent

Ozoemena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Friendly staff
The check in and check out process was smooth. Staff friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, nice and comfortable.
Comfortable one night stay, good in room service.
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if pricey
Nice stay. Best option for T5 departure. Comfy bed. Shame no Nespresso on the room, which I’d expect at that price.
Stayed 1 night in Jan 2025

2/10 Terrible

Joyce

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Avoid!
The hotel is connected to Heathrow Terminal 5. That is the reason why we booked it. The lobby and entrance are modern and breathtaking get. The bedroom was very dated. Scratched dark furniture There was a problem with the lighting. The lights kept coming on all night long. I kept trying to phone reception but they only answered my calls once. There was no offer of an electrician coming to fix the problem. We got no slerp
Stayed 1 night in Jan 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Heathrow location
well worth the money for the convenience and facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judith, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here before a morning flight from T5. Makes for a calm and much less stressful experience than trying to fight your way around the M25 and encountering who knows what kind of nonsense:too old for that kind of thing!
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good - staff were friendly. The room seemed tired (carpet) needed an update.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdellatif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Fremon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel.
Stayed 1 night in Jan 2025

8/10 Good

rachid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the airport and extremely convenient for that
Stayed 1 night in Dec 2024

10/10 Excellent

Hasnaa, Fillmore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Close on Christmas
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to airport and public transportation.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, easy walk to terminal 5. Staff excellent. Room is spacious and modern, very nice bathroom.
Stayed 1 night in Jan 2025