Sofitel London Heathrow

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Indoor pool
Superior Room, 1 King Bed
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Airport Bowl
    7 min drive
  • Perrier-Jouet Bar
    1 min walk
  • Heathrow Terminal 5 Station
    6 min walk
  • London (LHR-Heathrow)
    12 min drive

Room options

Classic Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Prestige - with lounge access)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

West Drayton

Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Magna Carta Monument and Airport Bowl. .This luxury hotel is 6.1 mi (9.8 km) from Liquid Leisure and 6.2 mi (10 km) from Stockley Park.

What's nearby

  • Stockley Park - 9 min drive
  • Windsor Castle - 12 min drive
  • Eton College - 12 min drive
  • Windsor Racecourse - 13 min drive
  • LEGOLAND® Windsor - 14 min drive

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury West Drayton hotel in Heathrow Villages with 2 restaurants
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 605 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in West Drayton? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 45 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (GBP 40.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 27.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Vivre
  • La Belle Epoque

Things to do

  • 24-hour fitness centre
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (32292 square feet)
  • Meeting rooms - 45

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 21-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 27.00 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2458 out of 3957 reviews" "
Rating 8 - Good. 823 out of 3957 reviews" "
Rating 6 - Okay. 377 out of 3957 reviews" "
Rating 4 - Poor. 147 out of 3957 reviews" "
Rating 2 - Terrible. 152 out of 3957 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nick

Travelled with family
Liked: Room comfort
One night stop over at Heathrow. It'll do but a few plugs weren't working and the room feels a little tired. Jude at reception was very welcoming and it's a big hotel with a nice restaurant. Decent enough for a stop over before a flight and you obviously can't beat the location. Overall worthwhile
Stayed 1 night in Oct 2024

8/10 Good

ismail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but too expensive
Very comfortable stay before my early morning flight, upgraded to a runway view club room, nice lounge and room The one thing that annoys me is after paying over £300 for the room, you still have to pay to access the spa, not really what you would expect in a 5 star hotel. Overall nice hotel but a bit pricey for what you get
Stayed 1 night in Sep 2024

6/10 Okay

STEVE

Travelled with partner
Liked: Cleanliness
Considering it’s a 5 star hotel it seemed very average to us. Breakfast was good but there are better options available for less money
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Great
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Max

Travelled with family
This is a great place to stay if you’re flying on British Airways via Terminal 5 and have a layover. The food in the restaurants and via room service is just not good, limited choices, especially for late night dining (they did not consider that flights come in late and guests will want to eat). Generally the rooms are clean, the bed although on the plush side is incredibly comfortable. Check in can take forever even when coming in on a fully prepaid, pre booked room. It’s not a bad place to stay but it’s slow check in, marginal food, lack of late night options make this a very average experience.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very helpful with an extension cord for my Wife's CPAP machine, we had a square pin adaptor but the plugins next to the beds are round UK plug. Also ordered a car for us for our transfer to Terminal 2.
Stayed 1 night in Oct 2024

8/10 Good

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Svitlana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice airport hotel very convenient if you are flying from Terminal 5.
Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Oct 2024

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for T5
Airport stay
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Convenient for travelers!
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was located by the terminal 5
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in and a comfy bed!
Very fast check in by the super efficient Arnold. Thanks very much
Stayed 1 night in Oct 2024

10/10 Excellent

Peter davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb airport hotel-always use when flying from terminal 5
Stayed 1 night in Sep 2024

4/10 Poor

Angeline, Campbell

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Called a few times to set a baby blanket and toothbrush I those never came Plugs are outdated. We only chose it because it was close to the airport
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel only downside is lack of outlets in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Harpal, Palo Alto

Liked: Staff & service, property conditions & facilities
Clean, new
Stayed 1 night in Oct 2024