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Jesmond Dene House

4.0 star property

Photo gallery for Jesmond Dene House

Exterior
The Apartment
Deluxe Room
Terrace/patio
The Apartment

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Jesmond Dene Road, Newcastle-upon-Tyne, England, NE2 2EY
  • Northumbria University
    ‪4 min drive‬
  • St. James' Park
    ‪5 min drive‬
  • Quayside
    ‪5 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for The Noble Suite

The Noble Suite

The Noble Suite

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Apartment

The Apartment

The Apartment

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Family Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

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4.5 out of 5, Wonderful, (1103)
The price is NZ$290
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Malmaison Newcastle

About the area

Newcastle-upon-Tyne

With a stay at Jesmond Dene House in Newcastle-upon-Tyne (Jesmond), you'll be within a 5-minute drive of St. James' Park and Quayside. .This hotel is 13.2 mi (21.3 km) from Beamish Open Air Museum and 0.2 mi (0.3 km) from Jesmond Dene Park.

What's nearby

  • Freeman Hospital - 14 min walk - 1.2 km
  • University of Newcastle-upon-Tyne - 3 min drive - 3.3 km
  • Northumbria University - 4 min drive - 4.2 km
  • St. James' Park - 5 min drive - 3.9 km
  • Quayside - 5 min drive - 4.8 km

Getting around

  • Manors Station - 4 min drive
  • Ilford Road Station - 8 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬13 min walk
  • ‪The Brandling Villa - ‬16 min walk
  • ‪Pizzeria Francesca - ‬17 min walk
  • ‪Millstone Hotel - ‬10 min walk
  • ‪North Shore Coffee - ‬10 min walk

About this property

Jesmond Dene House

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
Jesmond Dene House offers 40 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 40 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Enjoy local cuisine at Fern, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Fern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fern

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 70.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 21.00 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Dene House Hotel
Dene House Jesmond
Dene Jesmond
Jesmond Dene Hotel
Jesmond Dene House
Jesmond Dene House Hotel
Jesmond Dene House Hotel Newcastle-upon-Tyne
Jesmond Dene House Newcastle-upon-Tyne
Jesmond House
Jesmond House Hotel
Jesmond Dene House Hotel
Jesmond Dene House Newcastle-upon-Tyne
Jesmond Dene House Hotel Newcastle-upon-Tyne

Jesmond Dene House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 411 out of 555 reviews
Rating 8 - Good. 106 out of 555 reviews
Rating 6 - Okay. 20 out of 555 reviews
Rating 4 - Poor. 11 out of 555 reviews
Rating 2 - Terrible. 7 out of 555 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Place was excellent and definitely will be going back. Few bits of minor feedback. Wardrobes could do with extra coathangers easily rectified. Our room could’ve done with at least one more double power socket. Everything was perfectly clean and amazing to look at but did feel like our shower needed re-silicon around the edges as it was looking tired. Loved what they did for Christmas as well exactly what we wanted place was decorated beautifully Amazing place Wood recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Peter and Linsey
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Travelled with partner
Lovely hotel. Helpful and friendly check in staff. Was upgraded to deluxe room which was lovely. Spacious and clean. Comfortable bed and the bathroom was fitted out with a lovely modern style bath tub and shower. Couldn’t fault anything. Breakfast was included in our price and cooked to perfection. Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Manchester

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Always great to stay here, beautiful surroundings and stunning house!
Stayed 1 night in Nov 2024

8/10 Good

Mathew

Stayed 1 night in Nov 2024

6/10 Okay

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Amenities
Lovely hotel, very pleasant staff thoroughly enjoyable stay thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Property conditions & facilities, room comfort
Great location in the Dene
Very nice hotel in a great location. Quite difficult to find but the helpful receptionist talked us in and also helped with luggage to our room. Very busy because of a wedding and another big party. Staff struggled at breakfast on Sunday and closed down the buffet before we had been served our breakfast. Housekeeping is a bit sloppy. Two items missing on arrival which reception brought up. Room not serviced until very late on Saturday and staff a bit surly when asked to do it because we wanted to get changed to go out. Not all items replaced on either day. Dirty and mouldy bath slipmat pointed out on first day but not replaced till second day. Needs a good chief housekeeper to keep it tight. Breakfast had a very good choice but some are quite large. Big thick doorstep chunk of brioche with a delicate meal like smoked salmon and scrambled egg is too much. The sausage sandwich would feed you for the day. Good place for hungry people. Overall with a bit of tightening up it is a great place and we would definitely stay again😁
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Fantastic location and building in an exceptionally quiet location, however is looking tired internally. The room was ‘de luxe’ and whilst the bed was very comfortable the room and bathroom are ready for a revamp. The shower ran hot and cold and was only suitable for a smaller person and the shower shield leaked. We were awoken at 0600 on Sunday morning by the room alarm, which had obviously been set by the previous occupant and not reset by housekeeping. We had supper in the bar, and whilst I understand there were some functions going on, we struggled to get any staff attention to place an order. When the food and drinks arrived they were excellent. The bill for supper was incorrect with several items added, however this was resolved quickly once I identified the error. We came down for breakfast at 1000 and again struggled to get the staffs attention and there was very little left at the continental breakfast. Once we got the staff’s attention this was all resolved. The coffee was excellent. I wonder if the hotel is understaffed?
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet hotel in a nice area. Close to a park and Metro station.
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, lovely location
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous very comfortable room. Dining options could have been better.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to get their act together.
Hotel room was very good standard and breakfast excellent, but felt there were a few things that needed attention eg The menus for the restaurant in the frame outside the door had fallen and needed to be replaced or rehung. A small job but not a good impression when entering the hotel for the first time. Additionally I had to wait 10 minutes when I was checking out whilst the reception isn’t completed a phone call to someone who was wanting to book a room for a wedding in a years time. She should have said she would call the lady back as she had guests to check out! Finally out on the terrace plates and crockery had not been cleared away which looked a bit shoddy. And there was broken glass there this morning from last night. These are just small things but make the difference between a good hotel and an average one.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mrs LM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff.
We have stayed quite a few times at this hotel and always found the staff were one of the main reasons to keep coming back. They are unfailingly friendly, helpful and professional and a credit to the hotel. The breakfasts here also are some of the best anywhere - plenty of choice of freshly cooked food or a continental buffet. Because of the nature of this hotel being a beautiful old mansion, the room you are given can be a bit of a lottery. We upgraded to a suite this time which was in a more modern building at the side and although it was really spacious, one window overlooked part of the car park and the other overlooked the bin store, which was also rather noisy on collection days! The door and windows could have done with a new coat of paint too. Otherwise the decor is lovely, elegant and with a touch of humour in the framed cartoons on the walls. We will be back, but will research the rooms first to choose a quiet, garden facing one!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. We were upgraded to a delux room and appreciated the vegan treats left in the room. The lady on reception was very welcoming and friendly. Hotel lovely. Will stay again.
Stayed 2 nights in Jul 2024