8/10 Good
Louise
Travelled with family
18 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and tidy and we got a great deal with Expedia. The shower had great water pressure and there was plenty of hot water for the three of us. I liked that there was a little fridge in the room and the bottle of water on arrival was a nice touch. Reception were helpful and friendly. We ate in the restaurant but had to wait 45 minutes for our food which was disappointing and if you're travelling around Christmas time check before you commit as there may be parties going on. There was a party going on whilst we were there and the guests were drunk and noisy which wasn't much fun for our little family of weary travelers. We had a rental car so you can drop it off at Holiday Inn (Budget and Avis) and the Marriot is about a 20 minute easy walk. Its a great location for Heathrow terminal 5 although there is no shuttle bus provided by the hotel so you pay 7 gbp for each person. The third party shuttle service was on time and the driver friendly and helpful with our luggage.
Louise
Stayed 1 night in Dec 2024