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Grand Hyatt Tokyo

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Tokyo

Lobby
Front of property
7 restaurants, breakfast served
3 bars/lounges
Chapel

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Roppongi Hills
    1 min walk
  • Tokyo City View and Sky Deck
    3 min walk
  • Mori Art Museum
    4 min walk
  • Tokyo (HND-Haneda)
    28 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds, City View

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Diplomat)

Suite, 2 Single Beds (Diplomat)

Suite, 2 Single Beds (Diplomat)

  • 100 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 85 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Chariman)

Suite (Chariman)

Suite (Chariman)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Club Access)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds (Club Access)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 4
  • 2 King Beds

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Exterior

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Spa
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Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1005)
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About the area

Tokyo

With a stay at Grand Hyatt Tokyo, you'll be centrally located in Tokyo, steps from Roppongi Hills and within a 5-minute walk of Tokyo City View and Sky Deck. .This luxury hotel is 0.3 mi (0.5 km) from Mori Art Museum and 0.8 mi (1.4 km) from Tokyo Midtown.

What's nearby

  • Roppongi Hills - 1 min walk - 0.1 km
  • Tokyo City View and Sky Deck - 3 min walk - 0.3 km
  • Tokyo Midtown - 8 min walk - 0.7 km
  • Tokyo Tower - 2 min drive - 2.2 km
  • Shibuya Crossing - 3 min drive - 3.0 km

Getting around

  • Ebisu Station - 4 min drive
  • Roppongi Station - 7 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪旬房 - ‬2 min walk
  • ‪オーク ドア - ‬1 min walk
  • ‪グランド クラブ ラウンジ - ‬1 min walk
  • ‪けやき坂 - ‬2 min walk
  • ‪フレンチ キッチン - ‬2 min walk

About this property

Grand Hyatt Tokyo

Luxury Tokyo hotel connected to a shopping center, steps from Roppongi Hills
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 387 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Fiorentina, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 30138 square feet (2800 square meters) of space consisting of conference space and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fiorentina - This restaurant serves breakfast, lunch, and dinner.
Chinaroom - This restaurant serves lunch and dinner.
The French Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner.
Keyakizaka - This restaurant serves lunch and dinner.
Shunbou - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (JPY 6000 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5945 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Fiorentina
  • Chinaroom
  • The French Kitchen
  • Keyakizaka
  • Shunbou

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (30138 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 578 out of 818 reviews" "
Rating 8 - Good. 179 out of 818 reviews" "
Rating 6 - Okay. 32 out of 818 reviews" "
Rating 4 - Poor. 15 out of 818 reviews" "
Rating 2 - Terrible. 14 out of 818 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kwan

Liked: Amenities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Vinay

Liked: Cleanliness, staff & service
Overpriced for what it is. Way overpriced.
Stayed 4 nights in Jul 2024

6/10 Okay

Spencer

Stayed 3 nights in Jul 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not typically stay at five star hotels so my basis of comparison is limited. That being said we loved the hotel, beautiful view from our room, beautiful room, service was impeccable. Definitely recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel and located in a nice central area.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Stayed 5 nights in Jul 2024

10/10 Excellent

ANTHONY

Travelled with partner
Will stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Didier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Tokyo
I highly recommend the Grand Hyatt Tokyo. The room was great with plenty of space and top notch bath area. Room service and reception staff were exceptional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Branimir, Campbell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidi

Stayed 2 nights in Jun 2024

10/10 Excellent

Shihchung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services
Stayed 4 nights in Jun 2024

10/10 Excellent

Eric Harris

Stayed 7 nights in May 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay
Stayed 1 night in Jun 2024

4/10 Poor

Sonya

Travelled with partner
Customer service poor
Stayed 3 nights in May 2024

10/10 Excellent

Myla

Stayed 4 nights in May 2024

10/10 Excellent

Charles, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great service!
Stayed 9 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best hotel stays ever.
This was one of our best hotel stays ever. The staff were the nicest people I have ever met in hospitality, the room was spotless and full of awesome tech, the bed was very comfortable, the views were amazing, and the location was perfect. If you are going to Tokyo and want to splurge a little, please stay here. I will miss this place dearly when we leave.
Stayed 4 nights in Apr 2024

8/10 Good

Perry Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Apr 2024

10/10 Excellent

Srinivas Jaideep

Stayed 3 nights in Apr 2024

10/10 Excellent

Sherri, Chino Hills

Stayed 1 night in Apr 2024

8/10 Good

Asako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay
The service was wonderful. Hotel is convenient to train and shopping/restaurants right next door. Stayed 5 nights at the end if a 5 week trip. Room was a bit small, and bed was a bit hard, pillows were thin (needed to have more brought to the room). We were told we would get ice with turndown service, but that never happened and we had to call down every night to have it delivered. Noisy hallway but that was due to rude customers, not the hotel.
Stayed 6 nights in Mar 2024

8/10 Good

Bussaraporn, LaJolla

Stayed 4 nights in Mar 2024