With a stay at Castletown House Apartments, you'll be centrally located in London, within a 5-minute drive of Natural History Museum and Kensington High Street. .This aparthotel is 2.1 mi (3.4 km) from Hyde Park and 3.7 mi (6 km) from Buckingham Palace.
Olympia Conference and Exhibition Centre - 11 min walk
Kensington High Street - 11 min walk
Natural History Museum - 4 min drive
Westfield London Shopping Centre - 4 min drive
Stamford Bridge Stadium - 5 min drive
Getting around
West Kensington Underground Station - 2 min walk
West Brompton Station - 14 min walk
Heathrow Airport (LHR) - 28 min drive
Restaurants
West Kensington London Underground Station - 2 min walk
Famous Three Kings - 2 min walk
Best Mangal II - 3 min walk
The Old Oak - 5 min walk
Coffee Underground - 3 min walk
About this property
Castletown House Apartments
Aparthotel units with kitchens, near Natural History Museum
Castletown House Apartments offers 13 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3-star aparthotel have kitchens.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and washers/dryers, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Languages
English
Property amenities
Internet
Free WiFi
Parking and transport
Self parking on site (GBP 50.00 per day)
Family friendly
Children stay for free (see details)
Kitchen
Electric kettle
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Shampoo
Soap
Hairdryer
Toilet paper
Free toiletries
Towels provided
Entertainment
TV
Laundry
Washer/dryer
Laundry facilities
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
GBP 210.00 per accommodation per week
Deposit: GBP 250.00 per week
Suitability/Accessibility
No lifts
Designated smoking areas (fines apply)
Services and conveniences
Tour/ticket assistance
Housekeeping (weekly)
Local maps
Guidebooks/recommendations
Iron/ironing board
Luggage storage
Restaurant dining guide
Location highlights
Near a metro station
Near a train station
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
13 rooms
5 floors
2 buildings
Built in 1900
Individually decorated
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 75.00
Late check-in fee: GBP 75.00 for check-in between 10:00 PM and 10:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 75.00
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Host will greet you, lockbox
Pets
Pets allowed for an extra charge of GBP 210.00 per accommodation, per week, plus a deposit of GBP 250.00 per week
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for GBP 10.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: GBP 50 per accommodation, per week
We have included all charges provided to us by the property.
Optional extras
Self parking fee: GBP 50.00 per day
Pet deposit: GBP 250.00 per week
Pet fee: GBP 210.00 per accommodation, per week
Service animals are exempt from fees
Early check-in fee: GBP 75.00 (subject to availability)
Late check-in fee: GBP 75.00 for check-in between 10:00 PM and 10:00 AM
Late check-out fee: GBP 75.00 (subject to availability)
Crib (infant bed) fee: GBP 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Castletown House Apartments Apartment London
Castletown House Apartment
Castletown House Apartment London
Castletown House London
Castletown House Hotel London
Castletown House London, England
Castletown House London England
Castletown House Apartments Apartment
Castletown House Apartments London
Castletown House Apartments London
Castletown House Apartments Aparthotel
Castletown House Apartments Aparthotel London
Castletown House Apartments Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 179 out of 365 reviews" "
10 - Excellent
179
Rating 8 - Good. 146 out of 365 reviews" "
8 - Good
146
Rating 6 - Okay. 26 out of 365 reviews" "
6 - Okay
26
Rating 4 - Poor. 12 out of 365 reviews" "
4 - Poor
12
Rating 2 - Terrible. 2 out of 365 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Russell
5 Sept 2024
Disliked: Cleanliness
We had to be moved to to mold in the apartment. We had the first night. The second apartment was on the second floor while they were working in the hallway and lower apartment. It was better, but not anywhere near what was expected. Still very musty smelling And I am assuming the mold was removed prior to our arrival.
We had a great stay at Castletown House Apartments. The owner is friendly and accommodating, he assisted us with our luggage, explained how to use the equipment and was available throughout our stay. It’s an excellent location too, close to the tube, shops, eating and drinking places and tourist attractions. We’d gladly stay again. Many thanks.
The place gave a thorough immersion to living in London ‘burbs. Mark and his family were super accommodating and provided personalized service at the check in. There was a booking conflict which was resolved very quickly and favorably to us. Our vacation was exactly as we expected.
Anssi
Stayed 6 nights in Aug 2024
10/10 Excellent
Elena
Travelled with family
21 Aug 2024
Liked: Cleanliness, room comfort
Cozy apartment
Clean and comfortable, great location with access to the tube and restaurants. Very customer oriented management. Thank you Mark!
Elena
Stayed 4 nights in Aug 2024
10/10 Excellent
Raymond
Travelled with family
18 Aug 2024
Liked: Cleanliness, room comfort
Our family trip to london
The apartment is very convenient in terms of travel since it is situated very close to the underground and bus stop. There were shops around the block to buy things such as water and food. Mark is also accomodating and allowed us to check in early. Overall a convenient location for our return trip to London.
Mark, manager/coordinator was very helpful and kind to us during our stay there. Also, on the day of our departure he looked after our bags outside the apartment until we picked them in the afternoon. Moreover, he helped us for booking a UBER and loading our bags into the car.
I've experienced a true customer satisfaction at this place.
Traveled during summer month and without air apartment got warm. I would stay again but not during the summer months. The manager was always there to offer assistance.
Victoria
Stayed 6 nights in Aug 2024
6/10 Okay
Sabrina
11 Aug 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Sabrina
Stayed 5 nights in Aug 2024
8/10 Good
Denny
10 Aug 2024
Liked: Cleanliness, amenities
The kitchen and laundry are super convenient for someone thats doing long term vacation. The area seemed safe and pretty quiet. But 30 mins away from city center.
Great location. Steps away from West Kensington underground and 7minute walk to Baron Court to catch the Piccadilly Line from LHR. Steps away from Restaurants and coffee shops. Would stay here again.
Romania
Stayed 4 nights in Jul 2024
10/10 Excellent
Maria
4 Jul 2024
Liked: Cleanliness, room comfort
Owner was extremely helpful, helped us with a problem on our booking. Perfect area, very safe. Not the newest looking place but well kept
Mark was an excellent host and the apartment was a great value. Apartment is sized for two. We were a party of 3. We brought a small 14 year old who slept on roll out bed. When bed was open, the apartment was tight. Liked that apartment was equipped with adapters for US electronics and usB charging in bedroom. Getting to either district subway or Picadilly line was easy. Many groceries and restaurants in near by area. The apartment was a nice way to spend a week in London. Appreciated kitchen and laundry facilities.
Melinda
Stayed 6 nights in Jun 2024
10/10 Excellent
Lisa
22 Jun 2024
Liked: Cleanliness, room comfort
Lovely stay, fantastic location, balcony was amazing and owner couldn't do enough to help, will be back!
Check-in was super easy. Mark is very attentive and quick to respond. Location is very good, close to 2 tube stations.
Joanikka
Stayed 5 nights in Jun 2024
8/10 Good
Caterina
Travelled with family
16 Jun 2024
Liked: Cleanliness, room comfort
Good
Second time staying at the appartments, good valve for the size and location. Safe area close to the tube and shops.
Caterina
Stayed 5 nights in May 2024
10/10 Excellent
Karen
10 Jun 2024
Liked: Cleanliness, room comfort
Everything you need !!
We stayed here when we first arrived in London and came back and back whenever we could while in London.
Great amenities, comfortable
Beds, fantastic host Mark. Remember this is London and if you want brand new you will be paying for it. If you want something that is comfortable, affordable and has everything you need in a great location then this is the place. Have recommended on various travel sites as a great option. Thanks again Mark.
This property was amazing to stay at! So close to the tube and easy transportation around the whole area. Kept us feeling safe and was so easy to get to where we needed to go without having to stay in a busy city area.
Will be back to stay here again :)
Emily
Stayed 6 nights in May 2024
8/10 Good
Karen
21 May 2024
Liked: Cleanliness, room comfort
Great host, great location, everything you need !!
Mark is great at communication and super helpful. We had a few stays at some of
His apartments and each time he did whatever he could to make our stay great. The units are not super modern but they have everything you need and the location is great. Thank you Mark for being so accommodating during our time in London !
Karen
Stayed 4 nights in Apr 2024
10/10 Excellent
ANTHONY
21 May 2024
Liked: Cleanliness, room comfort
7 nights in London
Great value for money, comfortable room with everything required for a terrific experience. Located close to great food options, Chinese restaurant really worth a visit. Public transport close by. Quiet at night.
Roomy 1 bed apartment for 2 people. Has everything you need for self catering. Quiet residential area, 3 min walk to west kensington station. Great communication throughout from Mark. Thanks again for a great overnight stay.
Roy
Stayed 1 night in May 2024
8/10 Good
Dane A
Travelled with family
19 May 2024
Liked: Cleanliness, amenities
Great area close to the underground. Mark was great and made the stay better than we could have hoped.